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MacBook Air won't recognize my password

When I try to enter to my MacBook Air, it does not recognize my password for log inn into the machine. I tried several times; I'm sure of the correct password; nothing works.

Posted on Jul 9, 2014 2:20 PM

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Posted on Jul 9, 2014 2:27 PM

If you are running 10.7 or newer...


1) Boot into the Recovery Drive by holding down Command R when restarting.

2) Reset password How to reset the user password in OS X Lion and newer OS X releases

3) Run Repair Drive and Repair Permissions using Disk Utility in Recovery.

4) Restart


Does password work now?

If no, boot back into Recovery drive and select Reinstall OS X.


If you are in an older OS X, see directions here to reset password.

OS X: Changing or resetting an account password (Snow Leopard and earlier)

12 replies
Question marked as Best reply

Jul 9, 2014 2:27 PM in response to lacruzdeleje

If you are running 10.7 or newer...


1) Boot into the Recovery Drive by holding down Command R when restarting.

2) Reset password How to reset the user password in OS X Lion and newer OS X releases

3) Run Repair Drive and Repair Permissions using Disk Utility in Recovery.

4) Restart


Does password work now?

If no, boot back into Recovery drive and select Reinstall OS X.


If you are in an older OS X, see directions here to reset password.

OS X: Changing or resetting an account password (Snow Leopard and earlier)

Jul 9, 2014 2:28 PM in response to lacruzdeleje

Could be a keychain issue:

Tutorial: Resolving Keychain Issues


If you can't access your keychain, or forget your password If you can't get into your keychain file because you've forgotten your password or the keychain file appears to be corrupt, there are a couple of options.


First, if you've forgotten your password, you can use the "Keychain First Aid" utility to make the keychain password the same as the login password. This can be accomplished via the following process:


1. Open Keychain Access (located in Applications/Utilities)

2. Go to the "Keychain Access" menu and select "Preferences"

3. Click the "First Aid" tab

4. Make sure the "Synchronize login keychain password" box is checked

5. Close the Preferences window

6. Go to the "Keychain Access" menu and select "Keychain First Aid"

7. Enter your username and password

8. Click the "Repair" button


The second option is to completely delete your keychain then recreate it. This routine is useful if your keychain appears to be corrupt or otherwise inaccessible. This can be accomplished as follows:


1. Launch Keychain Access (located in Applications/Utilities)

2. Click "Show Keychains" in the lower-left corner of the window.

3. Select the problematic keychain from the left-hand pane.

4. Navigate to the "File" menu and select "Delete Keychain '(name of keychain)'"

5. Check all options for deletion and press "OK"

6. Create a new keychain by going to the "File" menu, then "New" and selecting

"New Keychain"

7. You can now make this keychain your default if you desire by selecting it, then

going to the "File" menu and selecting "Make '(name of keychain)' Default"


Login as root and perform repair In some cases, problems with keychains can only be resolved when logged in as the root user.


First, you want to enable the root user:


1. OS X Mountain Lion: Enable and disable the root user

2. OS X Lion: Enable and disable the root user

3. Mac OS X 10.6: Enabling the root user

4. Enabling and using the "root" user in Mac OS X


After enabling the root user, and logging in under this account, again open Keychain Access. First attempt repairs using Keychain First Aid, and failing that, delete then recreate the keychain as described above while logged in as root.


Persistently asked for stored passwords If you are persistently asked for passwords in various applications that you have specified should be remembered in a keychain, your "login" keychain may not be active for one reason or another.


Navigate to ~/Library/Keychains/ (this is the Library folder inside your user's home folder). Find the file named "login.keychain" and double-click it.


Failing that, select the "login" keychain within the Keychain Access application and make sure it is the default keychain by going to the "File" menu and selecting "Make 'Login' Default"


Turn off Keychain synchronization in applications having problems If specific applications are experiencing issues when accessing password-protected material, the Keychain may be to blame.


The above comes from an article published on MacFixit.com.

Forgot Your Account Password


For Lion, Mountain Lion, or Mavericks


Boot to the Recovery HD:


Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.


When the menubar appears select Terminal from the Utilities menu.

Enter resetpassword at the prompt and press RETURN. Follow

instructions in the dialog window that will appear.


Or see:


Reset a Mac OS X 10.7 Lion Password

OS X Mountain Lion- Reset a login password,

OS X Mavericks- Solve password problems,

OS X Lion- Apple ID can be used to reset your user account password.


For Snow Leopard and earlier with installer DVD


Mac OS X 10.6- If you forget your administrator password,

OS X- Changing or resetting an account password (Snow Leopard and earlier).


For Snow Leopard and earlier without installer DVD


How to reset your Mac OS X password without an installer disc | MacYourself

Reset OS X Password Without an OS X CD — Tech News and Analysis

How To Create A New Administrator Account - Hack Mac

MacBook Air won't recognize my password

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