I have ipad mini 2 updated to ios 7.1.2. Now ipad keeps shutting down and rebooting to the apple logo. I factory reset and redownloaded software in recovery mode. Still happening. What else can I do?

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I have ipad mini 2 updated to ios 7.1.2. Now ipad keeps shutting down and rebooting to the apple logo. I factory reset and redownloaded software in recovery mode. Still happening. What else can I do?

I have ipad mini 32gb. I updated to IOS 7.1.2. Since then ipad keeps shutting down and rebooting to the apple logo. It happens so many times I cannot use the ipad. I have tried factory reset and reinstalled software in recovery mode. Ipad is only 1 1/2 years old and in great condition. Is there anything else I can do besides soend $200 to fix it?

Posted on Jul 10, 2014 4:36 AM

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Answer 1

Jul 10, 2014 5:27 AM in response to Jullaz

Tried a reset?

Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.

Make sure the battery is charged.

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Answer 2

Jullaz Author

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Jul 10, 2014 5:36 AM in response to Carolyn Samit

Tried that, still happening. Crash report is saying crc error, bug type 110?

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Answer 3

SergZak

Level 6

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Jul 10, 2014 6:52 AM in response to Jullaz

Sounds like a hardware issue to me going by the CRC error you mentioned. I'd make a Genius Bar reservation (you'll need your Apple ID) if you have a nearby Apple Store and get it evaluated. The evaluation is free but repair/replacement could incur other charges.

Genius Bar reservations:

https://www.apple.com/retail/geniusbar/

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