You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

ANNOYING MACKEEPER TABS AND POPUP ADS

Hi there,


I bought a new macbook air 2 weeks ago, all has been well and good (new to mac products, always for android, still am).


Safari has also been good, as well as chrome, but as of recently, this whole "MacKeeper", "Zeobit.com" **** is completely taking over my search engines etc, problems including:


- Clean up mac ads everywhere, as well as the typical "Get a new iPhone 5' rubbish

- When clicking on links, my top sites tab shows up as well as the typical "MacKeeper" download page in another. I can only open links by pressing command to open in new tabs, however my top sites tab opens as well as the Mackeeper download page, along with it's fling annoying ads

- Ads as well before relevant google search links, like "Pages related to...." With zeobit.com on every inch of my ******* screen


Note that:


- I HAVE NOT downloaded anything to do with mackeeper, so uninstalling programs etc is unnecessary information - purely mackeeper tab and popup annoyances

- I have TRIED to 'restart' safari and remove cache, nothing works

- I have done the whole system preferences, privacy, remove all website data (which this zeobit.com **** is listed), and I remove zeobit.com but it just goes back on the list when I go through this process again

- Yes I have 'block popup ads' ticked


Can someone give me a solution to removing these popups with anything to do with zeobit.com and fling mackeeper which doesn't require me to read a long page of information? I'm about to smash my screen in here.

Posted on Jul 10, 2014 4:48 AM

Reply
341 replies

Jul 13, 2014 6:54 AM in response to chickashnaz

chickashnaz wrote:


Hiya,


I'm on my way to downloading the removal tool, however I'm faced with "Your security preferences allow installation of only apps from the Mac App Store and identified developers".



Apologies for sounding dense, however where do I go to change this preference so I can download?


Go re-download it and try again. I finally got a developer ID and signed the app yesterday.

Sep 3, 2014 8:23 PM in response to Linc Davis

I've got the same problem here. Tried Linc Davis' solution but got caught up in the 'Reveal In Finder' instruction. Unfortunately, when I click that option, nothing happens. No 'contextual menu' appears and I'm at a loss as to what to do next.


How do I fix that or how do I get around it?


Thanks, in advance, for your help.

ANNOYING MACKEEPER TABS AND POPUP ADS

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.