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I can't update my ipod. When I check for updates it says "can't connect to server"(despite internet connection being fine). Also, when I try and update software it starts then stops after 2 seconds

I can't update my Ipod. When I check for updates it says "can't connect to server" despite internet connection being fine. When I receive a software update message;I say install and it starts updating then stops after 2 seconds. Help! (It is a 3rd gen IPod touch(I think)). Presumably as a result of this, I have tried to put my library onto my gf's new iPod touch and it just charges it..doesn't download my library onto the touch).

Posted on Jul 10, 2014 5:06 AM

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2 replies

Jul 10, 2014 6:54 AM in response to Tag2006

Update Server

Try:

- Powering off and then back on your router.

- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server

- Change the DNS to either Google's or Open DNS servers

Public DNS — Google Developers

OpenDNS IP Addresses

- For one user uninstalling/reinstalling iTunes resolved the problem

- Try on another computer/network

- Wait if it is an Apple problem

I can't update my ipod. When I check for updates it says "can't connect to server"(despite internet connection being fine). Also, when I try and update software it starts then stops after 2 seconds

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