I recently bought a second hand iPhone 5 and managed to sync it without any problems when I was first setting up my iPhone but have plugged it in again for the first time since first syncing and the iPhone 5 fails to appear in iTunes or the desktop. I have tried restarting the macbook and the iPhone but this hasn't helped and yes everything is up to date... any suggestions?
I'm using macbook OS X 10.9.4
Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Application Support/SyncServices
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Quit the application if it's running. Move the selected item to the Trash. Relaunch the application and test.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
iPhone 5 not showing up on iTunes or mac desktop?
