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In my Apple Support Communities Profile, it lists a wrong (old, no longer have access to) email address for me.
How do I change that?
When I go to "Edit Profile" it does not give me the right to change the email address.
Can anyone help?
Thanks!
JA
You should be able to edit the email address(es) that you have on the account by logging into it via http://appleid.apple.com
Yes, King_Penguin (and thanks for replying) I thought that too. But when I got to applied.apple.com and check my email address there, it has the correct address. So I went back to the ASC profile to see if it had been updated, but it still shows the old email address. Weird?????
If you log out of your account on these forums (there should be a Logout link towards the top-left of the screen) and then log back in does it then show correctly - that may be needed to 'refresh' the account/session.
I am replying from a new ASC ID (previous ID was jaascione), because I just got off the phone with Apple Support, and I was told that the ASC ID I created this morning picked up an old Apple ID that I no longer use (created years ago and long forgotten) and assigned the old email address to the new ASC ID. They told me I had to create a new ASC ID and assign to it my current email address. No other way around it.
Also, BTW, they tell me that unless I can remember the old Apple ID password, I cannot delete the old Apple ID. So now I have two Apple IDs and two ASC IDs. I guess I'm a lucky guy.
Bad planning on the part of Apple, i.e., requiring a completely different ID for the Apple Support Communities. However, the complaint I politely lodged with the Apple Support person seemed to fall on deaf ears. Oh well.
End of story, I guess.
Editing Apple Support Communities Profile
