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VPN stopped working after OS X 10.9.4 update

Hi,


I had a VPN configured for work which has been working forever but stopped working after the 10.9.4 upgrade.

Very basic setup:


  • L2TP over IPSec
  • Server address filled out
  • Account name filled out
  • Authentication settings
    • User Authentication - password kept empty, so it prompts for password
    • Machine authentication through certificate - certificate selected
  • Advanced
    • IPv4 over PPP
    • IPv6 automatic


When connecting after the 10.9.4 update after I entered my password and hitting connect it always says: the L2TP server did not respond .... what changed?


Thanks,

Ruben

Posted on Jul 10, 2014 10:19 AM

Reply
10 replies

Jul 10, 2014 10:35 AM in response to RubenPelzer

Please read this whole message before doing anything.

This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.

The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.

Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.

Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.

Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.

The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

Test while in safe mode. Same problem?

After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

Jul 10, 2014 10:49 AM in response to RubenPelzer

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.

Don't be put off merely by the seeming complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.

2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.

There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the behest of a stranger. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.

Here's a summary of what you need to do, if you choose to proceed:

☞ Copy a line of text in this window to the Clipboard.

☞ Paste into the window of another application.

☞ Wait for the test to run. It usually takes a few minutes.

☞ Paste the results, which will have been copied automatically, back into a reply on this page.

The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.

5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.

6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.

Triple-click anywhere in the line of text below on this page to select it:

PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.autodesk\* \*dropbox \*GoogleDr\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 ` route -n get default|awk '/e:/{print $2}' ` 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;5p;6p;8p;12p;' ' {sub(/^ +/,"")};NR==6;NR==13&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/root/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1000) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/ { next;} /(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/ { next;} /%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]" "$1;b=b$1;} END { if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|POSIX sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' /^ +[NP].+ =/h;/^( +D.+[{]|[}])/{ g;s/.+= //p;};' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /APPLE [HS]|DVD/d;s/.+: //;H;};/s: /{ /V/d;s/^ */- /;H;};${ g;p;};' ' /^find: /d;p;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' '" L*/P*/*loginit*' 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' -i4TCP:0-1023 com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;A2 0 $((N1+1)) 2;C0;A1 0 $N1 1;C0;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D13 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 14 2 48 43;D13 4 5 32 1;D22 4 4 50 0;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-

Copy the selected text to the Clipboard by pressing the key combination command-C.

7. Launch the built-in Terminal application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.

Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.

8. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter

exec bash

and press return. Then paste the script again.

9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.

If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.

10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line

[Process completed]

to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.

11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.

At the top of the results, there will be a line that begins with the words "Start Time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.

If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.

12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.

Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.

________________________________

Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Jul 10, 2014 2:31 PM in response to Linc Davis

Start time: 23:27:16 07/10/14



Model Identifier: MacBookAir5,2

System Version: OS X 10.9.4 (13E28)

Kernel Version: Darwin 13.3.0

Boot Mode: Normal

Time since boot: 3:40



Battery



Condition: Service Battery



FileVault: On



Diagnostic reports



2014-06-27 Install Adobe Flash Player hang

2014-06-27 Install Adobe Flash Player hang

2014-06-27 Mail crash

2014-06-27 Mail crash

2014-06-27 SymDaemon crash

2014-07-01 SymDaemon crash

2014-07-02 SymDaemon crash

2014-07-02 SymDaemon crash

2014-07-02 SymDaemon crash

2014-07-03 SymDaemon crash

2014-07-05 Microsoft Office Reminders crash

2014-07-05 SecurityAgent crash

2014-07-05 SecurityAgent crash

2014-07-06 SymDaemon crash

2014-07-06 SymDaemon crash

2014-07-09 PokerTracker4 hang

2014-07-09 SymDaemon crash

2014-07-10 Finder crash *

2014-07-10 PokerStarsEU crash

2014-07-10 PokerStarsEU crash

2014-07-10 PokerTracker4 crash

2014-07-10 SymDaemon crash

2014-07-10 SymDaemon crash

2014-07-10 SymDaemon crash

2014-07-10 SymDaemon crash

* Code injection



Log



Jul 10 19:41:36 Kext com.apple.driver.AppleThunderboltEDMSink failed to load (0xdc008012).

Jul 10 19:41:36 Failed to load kext com.apple.driver.AppleThunderboltEDMSink (error 0xdc008012).

Jul 10 19:41:36 Kext com.apple.driver.AppleIntelMCEReporter failed to load (0xdc008012).

Jul 10 19:41:36 Failed to load kext com.apple.driver.AppleIntelMCEReporter (error 0xdc008012).

Jul 10 19:41:36 Kext com.apple.driver.AppleSMCLMU failed to load (0xdc008012).

Jul 10 19:41:36 Failed to load kext com.apple.driver.AppleSMCLMU (error 0xdc008012).

Jul 10 19:41:36 Kext com.apple.driver.AppleMikeyDriver failed to load (0xdc008012).

Jul 10 19:41:36 Failed to load kext com.apple.driver.AppleMikeyDriver (error 0xdc008012).

Jul 10 19:41:36 Kext com.apple.driver.AppleHDAController failed to load (0xdc008012).

Jul 10 19:41:36 Failed to load kext com.apple.driver.AppleHDAController (error 0xdc008012).

Jul 10 19:41:36 Kext com.apple.driver.AppleThunderboltIP failed to load (0xdc008012).

Jul 10 19:41:36 Failed to load kext com.apple.driver.AppleThunderboltIP (error 0xdc008012).

Jul 10 19:41:36 Kext com.apple.driver.AppleHWAccess failed to load (0xdc008012).

Jul 10 19:41:36 Failed to load kext com.apple.driver.AppleHWAccess (error 0xdc008012).

Jul 10 19:41:36 Kext com.apple.iokit.IOUserEthernet failed to load (0xdc008012).

Jul 10 19:41:36 Failed to load kext com.apple.iokit.IOUserEthernet (error 0xdc008012).

Jul 10 19:41:36 Kext com.logmein.driver.LogMeInSoundDriver failed to load (0xdc008012).

Jul 10 19:41:36 Failed to load kext com.logmein.driver.LogMeInSoundDriver (error 0xdc008012).

Jul 10 19:41:36 Kext com.apple.iokit.IOBluetoothUSBDFU failed to load (0xdc008012).

Jul 10 19:41:36 Failed to load kext com.apple.iokit.IOBluetoothUSBDFU (error 0xdc008012).

Jul 10 19:41:37 Kext com.apple.driver.ApplePlatformEnabler failed to load (0xdc008012).

Jul 10 19:41:37 Failed to load kext com.apple.driver.ApplePlatformEnabler (error 0xdc008012).

Jul 10 19:41:41 Kext com.apple.iokit.IOBluetoothSerialManager failed to load (0xdc008012).

Jul 10 19:41:41 Failed to load kext com.apple.iokit.IOBluetoothSerialManager (error 0xdc008012).

Jul 10 19:47:33 [BNBMouseDevice][handleStart] staticPrepControlChannelAction returned error e00002c0



Activity



CPU: user 0%, system 15%

I/O: 998 ops/s, 51234 blocks/s

Net: 64 in, 12980 out (KiB/s)



kexts



com.symantec.kext.internetSecurity (5.2f2)

com.symantec.kext.ndcengine (1.0f2)

com.symantec.kext.ips (3.5f2)

com.logmein.driver.LogMeInSoundDriver (1.0.2)

com.symantec.kext.SymAPComm (12.2f2)



Daemons



net.sourceforge.MonolingualHelper

com.symantec.symdaemon

com.symantec.sharedsettings

com.symantec.liveupdate.daemon

com.symantec.liveupdate.daemon.ondemand

com.oracle.java.JavaUpdateHelper

com.oracle.java.Helper-Tool

com.microsoft.office.licensing.helper

com.google.keystone.daemon

com.adobe.fpsaud



Agents



com.symantec.uiagent.application

com.oracle.java.Java-Updater

com.hp.messagecenter.launcher

com.google.keystone.system.agent

com.microsoft.SyncServicesAgent

com.divx.agent.postinstall



launchd



/Library/LaunchAgents/com.google.keystone.agent.plist

- com.google.keystone.system.agent

/Library/LaunchAgents/com.hp.messagecenter.launcher.plist

- com.hp.messagecenter.launcher

/Library/LaunchAgents/com.logmein.logmeingui.plist

- com.logmein.logmeingui

/Library/LaunchAgents/com.logmein.logmeinguiagent.plist

- com.logmein.logmeinguiagent

/Library/LaunchAgents/com.logmein.logmeinguiagentatlogin.plist

- com.logmein.logmeinguiagentatlogin

/Library/LaunchAgents/com.oracle.java.Java-Updater.plist

- com.oracle.java.Java-Updater

/Library/LaunchAgents/com.symantec.uiagent.application.plist

- com.symantec.uiagent.application

/Library/LaunchDaemons/com.adobe.fpsaud.plist

- com.adobe.fpsaud

/Library/LaunchDaemons/com.edb.launchd.postgresql-9.0.plist

- com.edb.launchd.postgresql-9.0

/Library/LaunchDaemons/com.google.keystone.daemon.plist

- com.google.keystone.daemon

/Library/LaunchDaemons/com.logmein.logmeinblanker.plist

- com.logmein.logmeinblanker

/Library/LaunchDaemons/com.logmein.logmeinserver.plist

- com.logmein.logmeinserver

/Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist

- com.microsoft.office.licensing.helper

/Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist

- com.oracle.java.Helper-Tool

/Library/LaunchDaemons/com.oracle.java.JavaUpdateHelper.plist

- com.oracle.java.JavaUpdateHelper

/Library/LaunchDaemons/com.symantec.liveupdate.daemon.ondemand.plist

- com.symantec.liveupdate.daemon.ondemand

/Library/LaunchDaemons/com.symantec.liveupdate.daemon.plist

- com.symantec.liveupdate.daemon

/Library/LaunchDaemons/com.symantec.sharedsettings.plist

- com.symantec.sharedsettings

/Library/LaunchDaemons/com.symantec.symdaemon.plist

- com.symantec.symdaemon

/Library/LaunchDaemons/net.sourceforge.MonolingualHelper.plist

- net.sourceforge.MonolingualHelper

Library/LaunchAgents/com.divx.agent.postinstall.plist

- com.divx.agent.postinstall

Library/LaunchAgents/com.microsoft.LaunchAgent.SyncServicesAgent.plist

- com.microsoft.SyncServicesAgent



Startup items



/Library/StartupItems/Jaksta/Jaksta

/Library/StartupItems/Jaksta/StartupParameters.plist



Bundles



/System/Library/Extensions/hp_Inkjet8_io_enabler.kext

- com.hp.print.hpio.inkjet8.kext

/System/Library/Extensions/LogMeInSoundDriver.kext

- com.logmein.driver.LogMeInSoundDriver

/System/Library/Extensions/ndcengine.kext

- com.symantec.kext.ndcengine

/System/Library/Extensions/ssuddrv.kext

- com.devguru.driver.SamsungComposite

/System/Library/Extensions/SymInternetSecurity.kext

- com.symantec.kext.internetSecurity

/System/Library/Extensions/SymIPS.kext

- com.symantec.kext.ips

/Library/Extensions/ndcengine.kext

- com.symantec.kext.ndcengine

/Library/Extensions/SymInternetSecurity.kext

- com.symantec.kext.internetSecurity

/Library/Extensions/SymIPS.kext

- com.symantec.kext.ips

/Library/Internet Plug-Ins/DivXBrowserPlugin.plugin

- com.divx.DivXBrowserPlugin

/Library/Internet Plug-Ins/Flash Player.plugin

- N/A

/Library/Internet Plug-Ins/googletalkbrowserplugin.plugin

- com.google.googletalkbrowserplugin

/Library/Internet Plug-Ins/JavaAppletPlugin.plugin

- com.oracle.java.JavaAppletPlugin

/Library/Internet Plug-Ins/LogMeIn.plugin

- com.logmein.remctrlplugin

/Library/Internet Plug-Ins/LogMeIn.plugin/LogMeInPluginHost.app

- com.logmein.logmeinpluginhost

/Library/Internet Plug-Ins/LogMeInSafari32.plugin

- com.logmein.remctrlplugin

/Library/Internet Plug-Ins/MeetingJoinPlugin.plugin

- com.microsoft.communicator.meetingjoinplugin

/Library/Internet Plug-Ins/NP_2020Player_WEB.plugin

- com.2020technologies.2020Player-WEB.NP

/Library/Internet Plug-Ins/o1dbrowserplugin.plugin

- com.google.o1dbrowserplugin

/Library/Internet Plug-Ins/OVSHelper.plugin

- com.divx.OVSHelper

/Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin

- com.microsoft.sharepoint.browserplugin

/Library/Internet Plug-Ins/SharePointWebKitPlugin.webplugin

- com.microsoft.sharepoint.webkitplugin

/Library/Internet Plug-Ins/Silverlight.plugin

- com.microsoft.SilverlightPlugin

/Library/PreferencePanes/DivX.prefPane

- com.divx.divxprefs

/Library/PreferencePanes/Flash Player.prefPane

- com.adobe.flashplayerpreferences

/Library/PreferencePanes/JavaControlPanel.prefPane

- com.oracle.java.JavaControlPanel

/Library/PreferencePanes/SymantecQuickMenu.prefPane

- com.symantec.quickmenu.prefpane

Library/Address Book Plug-Ins/SkypeABDialer.bundle

- com.skype.skypeabdialer

Library/Address Book Plug-Ins/SkypeABSMS.bundle

- com.skype.skypeabsms

Library/Caches/com.apple.Safari/Extensions/AdBlock-2.safariextension

- com.betafish.adblockforsafari

Library/Caches/com.apple.Safari/Extensions/DivXHTML5.safairextension

- com.divx.DivXHTML5

Library/Internet Plug-Ins/LWAPlugin15.8.bundle

- com.microsoft.LWAPlugin15.8

Library/Internet Plug-Ins/WebEx64.plugin

- com.cisco_webex.plugin.gpc64

Library/Widgets/DEPOTset.wdgt

- com.apple.widget.depotset



dylibs



/usr/lib/libsymsea.1.1.0.dylib



Apps



~/Dropbox/Dropbox.app



Contents of /etc/liveupdate.conf



workdir=/tmp

hosts/0/url=http://liveupdate.symantecliveupdate.com:80

hosts/1/url=http://liveupdate.symantec.com:80

hosts/2/login:ENC=b3effdd10d982d2c7339c9604c67c34c

hosts/2/password:ENC=18d2e2d4c1445548f8a5ef124ed20bfd

hosts/2/url=ftp://update.symantec.com/opt/content/onramp



Contents of /etc/sysctl.conf



kern.sysv.shmmax=67108864

kern.sysv.shmmin=1

kern.sysv.shmmni=256

kern.sysv.shmseg=64

kern.sysv.shmall=16384



Root crontab



#PLEASE DO NOT EDIT.



Profiles: 1



Font issues: 37



Firewall: On



Proxies



ProxyAutoConfigEnable : 1

ProxyAutoConfigURLString : http://vf-corporate-nl.vodafone.com:8080/proxy.pac



Listeners



cupsd: ipp



Restricted files: 620



Safari extensions



AdBlock

DivX Plus Web Player HTML5 <video>



High file counts



Desktop: 106



Elapsed time (s): 196

Jul 22, 2014 7:54 AM in response to RubenPelzer

I have same problem with L2TP connection.


This is my results, what's the problem?


Start time: 16:39:21 07/22/14



Model Identifier: iMac14,1

System Version: OS X 10.9.4 (13E28)

Kernel Version: Darwin 13.3.0

Boot Mode: Normal

Time since boot: 25 minutes



FileVault: FileVault master keychain appears to be installed



Diagnostic reports



2014-07-18 Pixelmator crash

2014-07-18 iPhoto hang



Log



Jul 21 20:24:52 WARNING: hibernate_page_list_setall skipped 2079840 xpmapped pages

Jul 21 20:25:23 WARNING: hibernate_page_list_setall skipped 2135869 xpmapped pages

Jul 21 21:37:20 WARNING: hibernate_page_list_setall skipped 2135869 xpmapped pages

Jul 21 21:37:51 WARNING: hibernate_page_list_setall skipped 2195473 xpmapped pages

Jul 21 21:44:00 WARNING: hibernate_page_list_setall skipped 2195473 xpmapped pages

Jul 21 21:44:31 WARNING: hibernate_page_list_setall skipped 2255089 xpmapped pages

Jul 21 22:46:37 WARNING: hibernate_page_list_setall skipped 2255089 xpmapped pages

Jul 21 22:47:08 WARNING: hibernate_page_list_setall skipped 2314686 xpmapped pages

Jul 21 22:55:04 msdosfs_fat_uninit_vol: error 6 from msdosfs_fat_cache_flush

Jul 21 22:55:04 jnl: disk1s1: do_jnl_io: strategy err 0x6

Jul 21 22:55:04 jnl: disk1s1: write_journal_header: error writing the journal header!

Jul 21 22:55:04 jnl: disk1s1: close: journal 0xffffff801d15ec20, is invalid. aborting outstanding transactions

Jul 21 22:55:14 jnl: disk1s1: replay_journal: from: 30769152 to: 31651328 (joffset 0x12ad000)

Jul 21 22:55:15 jnl: disk1s1: journal replay done.

Jul 21 22:55:57 WARNING: hibernate_page_list_setall skipped 2314686 xpmapped pages

Jul 21 22:56:28 WARNING: hibernate_page_list_setall skipped 2374599 xpmapped pages

Jul 21 23:12:03 wl0: Roamed or switched channel, reason #4, bssid f0

Jul 21 23:13:06 WARNING: hibernate_page_list_setall skipped 2374599 xpmapped pages

Jul 21 23:13:36 WARNING: hibernate_page_list_setall skipped 2434512 xpmapped pages

Jul 22 10:42:53 wl0: Roamed or switched channel, reason #2, bssid f0

Jul 22 10:43:40 CODE SIGNING: cs_invalid_page(0x124458000): p=10284[spindump] final status 0x0, allowing (remove VALID) page

Jul 22 11:36:45 process FaceTime[10528] caught causing excessive wakeups. Observed wakeups rate (per sec): 151; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45035

Jul 22 15:18:31 process FaceTime[179] caught causing excessive wakeups. Observed wakeups rate (per sec): 152; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45021

Jul 22 15:45:12 wl0: Beacon Loss Event

Jul 22 15:46:13 wl0: Roamed or switched channel, reason #4, bssid f0



Daemons



com.oracle.java.JavaUpdateHelper

com.google.keystone.daemon

com.apple.aelwriter

com.adobe.fpsaud



Agents



com.apple.FolderActions.folders

com.apple.PTPCamera.137664.UUID

com.github.GitHub.Conduit

de.novamedia.VodafoneDeviceObserver

com.maintain.SystemEvents

com.google.keystone.system.agent

com.divx.update.agent

com.divx.dms.agent

com.vemedio.Snowtape.RadioAgent

com.spotify.webhelper

com.plexapp.mediaserver

com.apple.Safari

com.apple.FolderActions.enabled



launchd



/Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist

- com.adobe.AAM.Startup-1.0

/Library/LaunchAgents/com.divx.dms.agent.plist

- com.divx.dms.agent

/Library/LaunchAgents/com.divx.update.agent.plist

- com.divx.update.agent

/Library/LaunchAgents/com.google.keystone.agent.plist

- com.google.keystone.system.agent

/Library/LaunchAgents/com.maintain.LogOut.plist

- com.maintain.LogOut

/Library/LaunchAgents/com.maintain.PurgeInactiveMemory.plist

- com.maintain.PurgeInactiveMemory

/Library/LaunchAgents/com.maintain.Restart.plist

- com.maintain.Restart

/Library/LaunchAgents/com.maintain.ShutDown.plist

- com.maintain.ShutDown

/Library/LaunchAgents/com.maintain.Sleep.plist

- com.maintain.Sleep

/Library/LaunchAgents/com.maintain.SystemEvents.plist

- com.maintain.SystemEvents

/Library/LaunchAgents/de.novamedia.VodafoneDeviceObserver.plist

- de.novamedia.VodafoneDeviceObserver

/Library/LaunchDaemons/com.adobe.fpsaud.plist

- com.adobe.fpsaud

/Library/LaunchDaemons/com.apple.aelwriter.plist

- com.apple.aelwriter

/Library/LaunchDaemons/com.apple.ppp.l2tp.plist

- com.apple.ppp.l2tp

/Library/LaunchDaemons/com.github.GitHub.GHInstallCLI.plist

- com.github.GitHub.GHInstallCLI

/Library/LaunchDaemons/com.google.keystone.daemon.plist

- com.google.keystone.daemon

/Library/LaunchDaemons/com.maintain.AutoLoginUserScreenLocked.plist

- com.maintain.AutoLoginUserScreenLocked

/Library/LaunchDaemons/com.maintain.CocktailScheduler.plist

- com.maintain.cocktail.scheduler

/Library/LaunchDaemons/com.maintain.HideSpotlightMenuBarIcon.plist

- com.maintain.HideSpotlightMenuBarIcon

/Library/LaunchDaemons/com.oracle.java.JavaUpdateHelper.plist

- com.oracle.java.JavaUpdateHelper

/Library/LaunchDaemons/com.skype.skypeinstaller.plist

- com.skype.skypeinstaller

/Library/LaunchDaemons/net.sourceforge.MonolingualHelper.plist

- net.sourceforge.MonolingualHelper

Library/LaunchAgents/com.apple.FolderActions.enabled.plist

- com.apple.FolderActions.enabled

Library/LaunchAgents/com.apple.FolderActions.folders.plist

- com.apple.FolderActions.folders

Library/LaunchAgents/com.apple.SafariBookmarksSyncer.plist

- com.apple.Safari

Library/LaunchAgents/com.plexapp.mediaserver.plist

- com.plexapp.mediaserver

Library/LaunchAgents/com.spotify.webhelper.plist

- com.spotify.webhelper

Library/LaunchAgents/com.vemedio.Snowtape.RadioAgent.plist

- com.vemedio.Snowtape.RadioAgent



Startup items



/Library/StartupItems/IPSecuritasDaemon/IPSecuritasDaemon

/Library/StartupItems/IPSecuritasDaemon/IPSecuritasMenu.app/Contents/Info.plist

/Library/StartupItems/IPSecuritasDaemon/IPSecuritasMenu.app/Contents/MacOS/IPSe curitasMenu

/Library/StartupItems/IPSecuritasDaemon/phase1-down

/Library/StartupItems/IPSecuritasDaemon/phase1-up

/Library/StartupItems/IPSecuritasDaemon/racoon

/Library/StartupItems/IPSecuritasDaemon/StartupParameters.plist

/Library/StartupItems/MySQLCOM/MySQLCOM

/Library/StartupItems/MySQLCOM/StartupParameters.plist



Bundles



/System/Library/Extensions/cdc.kext

- com.zte.driver.cdc_usb_bus

/System/Library/Extensions/cdc_ecm_qmi.kext

- com.zte.driver.cdc_ecm_qmi

/System/Library/Extensions/CDSDAudioCaptureSupport.kext

- com.deepseasoftware.driver.CDSDAudioCaptureSupport

/System/Library/Extensions/EPSONUSBPrintClass.kext

- com.epson.print.kext.USBPrintClass

/System/Library/Extensions/HuaweiDataCardDriver.kext

- com.huawei.driver.HuaweiDataCardDriver

/System/Library/Extensions/IceraUSBMassStorageBypass.kext

- com.novamedia.driver.IceraUSB_MSD_Bypass

/System/Library/Extensions/LPAudioRedirector.kext

- com.LivestreamProcaster.driver.LPAudioRedirector

/System/Library/Extensions/NMHuaweiPhonesVTPCDC_106.kext

- de.novamedia.oem.vodafone.vtp.huawei.cdc

/System/Library/Extensions/NMLGEDriver_106.kext

- de.novamedia.driver.NMLGEDriver

/System/Library/Extensions/NMSamsungDriver_106.kext

- de.novamedia.driver.NMSamsung

/System/Library/Extensions/NMSmartplugSCSIDevice_106.kext

- de.novamedia.driver.NMSmartplugSCSIDevice

/System/Library/Extensions/NovatelWireless3G.kext

- com.novatelwireless.driver.3G

/System/Library/Extensions/NovatelWirelessFilter.kext

- com.novatelwireless.driver.DisableAutoInstall

/System/Library/Extensions/NovatelWirelessUSBCDCECMControl.kext

- com.NovatelWireless.driver.NovatelWirelessUSBCDCECMControl

/System/Library/Extensions/NovatelWirelessUSBCDCECMData.kext

- com.NovatelWireless.driver.NovatelWirelessUSBCDCECMData

/System/Library/Extensions/Option72.kext

- com.option.driver.Option72

/System/Library/Extensions/OptionHS.kext

- com.option.driver.OptionHS

/System/Library/Extensions/OptionMSD.kext

- com.option.driver.OptionMSD

/System/Library/Extensions/OptionQC.kext

- com.option.driver.OptionQC

/System/Library/Extensions/Soundflower.kext

- com.Cycling74.driver.Soundflower

/System/Library/Extensions/USBExpressCardCantWake_Huawei.kext

- com.apple.dts.driver.USBExpressCardCantWake

/System/Library/Extensions/Vodafone.kext

- com.vodafone.driver

/System/Library/Extensions/ZTEUSBCDCACMData.kext

- com.ZTE.driver.ZTEUSBCDCACMData

/System/Library/Extensions/ZTEUSBMassStorageFilter.kext

- com.ZTE.driver.ZTEUSBMassStorageFilter

/Library/Audio/Plug-Ins/Components/A52Codec.component

- com.shepmater.A52Codec

/Library/Audio/Plug-Ins/Components/Flip4Mac WMA Import.component

- net.telestream.wmv.import

/Library/Internet Plug-Ins/DivX Web Player.plugin

- com.divx.DivXWebPlayer

/Library/Internet Plug-Ins/Flash Player.plugin

- N/A

/Library/Internet Plug-Ins/googletalkbrowserplugin.plugin

- com.google.googletalkbrowserplugin

/Library/Internet Plug-Ins/JavaAppletPlugin.plugin

- com.oracle.java.JavaAppletPlugin

/Library/Internet Plug-Ins/o1dbrowserplugin.plugin

- com.google.o1dbrowserplugin

/Library/Internet Plug-Ins/OVSHelper.plugin

- com.divx.OVSHelper

/Library/Internet Plug-Ins/Silverlight.plugin

- com.microsoft.SilverlightPlugin

/Library/PreferencePanes/ADOView.prefPane

- com.mds.prefPane.ADOView

/Library/PreferencePanes/AirServer.prefPane

- com.pratikkumar.airserver-prefs

/Library/PreferencePanes/Flash Player.prefPane

- com.adobe.flashplayerpreferences

/Library/PreferencePanes/Flip4Mac WMV.prefPane

- net.telestream.wmv.prefpane

/Library/PreferencePanes/Growl.prefPane

- com.growl.prefpanel

/Library/PreferencePanes/MySQL.prefPane

- com.mysql.prefpane

/Library/PreferencePanes/Perian.prefPane

- org.perian.PerianPane

/Library/QuickTime/AC3MovieImport.component

- com.cod3r.ac3movieimport

/Library/QuickTime/DesktopVideoOut.component

- com.apple.DesktopVideoOut

/Library/QuickTime/DivX Decoder.component

- com.DivXInc.DivXDecoder

/Library/QuickTime/DivX Decoder.component/Contents/Resources

- com.DivXInc.DivXDecoder

/Library/QuickTime/DivX Encoder.component

- com.DivXInc.DivXCodec

/Library/QuickTime/FCP Uncompressed 422.component

- N/A

/Library/QuickTime/Flip4Mac WMV Advanced.component

- net.telestream.wmv.advanced

/Library/QuickTime/Flip4Mac WMV Export.component

- net.telestream.wmv.export

/Library/QuickTime/Flip4Mac WMV Import.component

- net.telestream.wmv.import

/Library/QuickTime/LiveType.component

- com.apple.LiveType.component

/Library/QuickTime/Perian.component

- org.perian.Perian

/Library/QuickTime/XiphQT.component

- org.xiph.xiph-qt.xiphqt

/Library/Widgets/CI Filter Browser.wdgt

- com.apple.CIFilterBrowser

Library/Address Book Plug-Ins/SkypeABDialer.bundle

- com.skype.skypeabdialer

Library/Address Book Plug-Ins/SkypeABSMS.bundle

- com.skype.skypeabsms

Library/Caches/com.apple.Safari/Extensions/Evernote Web Clipper-2.safariextension

- com.evernote.safari.clipper

Library/Caches/com.apple.Safari/Extensions/Searchme.safariextension

- com.spigot.safari.searchme

Library/InputManagers/Smart Crash Reports/Smart Crash Reports.bundle

- com.unsanity.smartcrashreports

Library/InputManagers/Smart Crash Reports/Smart Crash Reports.bundle/Contents/Resources

- com.unsanity.smartcrashreports

Library/iTunes/iTunes Plug-ins/CoverVersion.bundle

- de.imagomat.coverversion

Library/iTunes/iTunes Plug-ins/MiniLyrics for iTunes.bundle

- com.crintsoft.minilyrics.itunes

Library/Widgets/Delicious.wdgt

- org.wave2.widget.delicious

Library/Widgets/Earth.wdgt

- com.stefan.widget.Earth

Library/Widgets/gRead.wdgt

- com.phantomgorilla.widget.gRead

Library/Widgets/IPSecuritas.wdgt

- com.lobotomo.widget.ipsecuritas

Library/Widgets/iStat nano.wdgt

- com.iSlayer.iStatnanoV2.widget

Library/Widgets/Twidget.wdgt

- ca.aquabox.widget.twidget

Library/Widgets/VPN Tracker 5 Widget.wdgt

- N/A



dylibs



/usr/lib/libgutenprint.2.0.3.dylib

/usr/lib/libopengpulib.1.0.0.dylib

/usr/lib/openlibraries-0.3.0/openassetlib/lib/libopenassetlib_al.0.dylib

/usr/lib/openlibraries-0.3.0/openassetlib/lib/libopenassetlib_py.0.dylib

/usr/lib/openlibraries-0.3.0/openassetlib/plugins/libopenassetlib_filesystem_pl ugin.0.dylib

/usr/lib/openlibraries-0.3.0/openassetlib/plugins/libopenassetlib_sqlite3_plugi n.0.dylib

/usr/lib/openlibraries-0.3.0/openeffectslib/lib/libopeneffectslib_fx.0.dylib

/usr/lib/openlibraries-0.3.0/openeffectslib/plugins/libopeneffectslib_colour_ef fect.0.dylib

/usr/lib/openlibraries-0.3.0/openeffectslib/plugins/libopeneffectslib_gpu_kerne l.0.dylib

/usr/lib/openlibraries-0.3.0/openeffectslib/plugins/libopeneffectslib_openimage lib_source.0.dylib

/usr/lib/openlibraries-0.3.0/openeffectslib/plugins/libopeneffectslib_openmedia lib_source.0.dylib

/usr/lib/openlibraries-0.3.0/openimagelib/lib/libopenimagelib_il.0.dylib

/usr/lib/openlibraries-0.3.0/openimagelib/lib/libopenimagelib_py.0.dylib

/usr/lib/openlibraries-0.3.0/openimagelib/plugins/libopenimagelib_3D_lightmap.0 .dylib

/usr/lib/openlibraries-0.3.0/openimagelib/plugins/libopenimagelib_dds.0.dylib

/usr/lib/openlibraries-0.3.0/openimagelib/plugins/libopenimagelib_exr.0.dylib

/usr/lib/openlibraries-0.3.0/openimagelib/plugins/libopenimagelib_hdr.0.dylib

/usr/lib/openlibraries-0.3.0/openimagelib/plugins/libopenimagelib_quicktime.0.d ylib

/usr/lib/openlibraries-0.3.0/openimagelib/plugins/libopenimagelib_sgi.0.dylib

/usr/lib/openlibraries-0.3.0/openimagelib/plugins/libopenimagelib_tga.0.dylib

/usr/lib/openlibraries-0.3.0/openmedialib/lib/libopenmedialib_ml.0.dylib

/usr/lib/openlibraries-0.3.0/openmedialib/plugins/libopenmedialib_avformat.0.dy lib

/usr/lib/openlibraries-0.3.0/openmedialib/plugins/libopenmedialib_glew.0.dylib

/usr/lib/openlibraries-0.3.0/openmedialib/plugins/libopenmedialib_mlt.0.dylib

/usr/lib/openlibraries-0.3.0/openmedialib/plugins/libopenmedialib_oil.0.dylib

/usr/lib/openlibraries-0.3.0/openmedialib/plugins/libopenmedialib_openal.0.dyli b

/usr/lib/openlibraries-0.3.0/openmedialib/plugins/libopenmedialib_template.0.dy lib

/usr/lib/openlibraries-0.3.0/openobjectlib/lib/libopenobjectlib_sg.0.dylib

/usr/lib/openlibraries-0.3.0/openobjectlib/plugins/libopenobjectlib_3ds.0.dylib

/usr/lib/openlibraries-0.3.0/openobjectlib/plugins/libopenobjectlib_dae.0.dylib

/usr/lib/openlibraries-0.3.0/openobjectlib/plugins/libopenobjectlib_obj.0.dylib

/usr/lib/openlibraries-0.3.0/openobjectlib/plugins/libopenobjectlib_tsto.0.dyli b

/usr/lib/openlibraries-0.3.0/openobjectlib/plugins/libopenobjectlib_x3d.0.dylib

/usr/lib/openlibraries-0.3.0/openobjectlib/plugins/libopenobjectlib_x3dbz.0.dyl ib

/usr/lib/openlibraries-0.3.0/openobjectlib/plugins/libopenobjectlib_x3dz.0.dyli b

/usr/lib/openlibraries-0.3.0/openpluginlib/lib/libopenpluginlib_pl.0.dylib

/usr/lib/openlibraries-0.3.0/openpluginlib/lib/libopenpluginlib_py.0.dylib



Apps



/Applications/Google Drive.app

/Applications/Dropbox.app



Contents of /etc/hosts



127.0.0.1 localhost

255.255.255.255 broadcasthost

::1 localhost

fe80::1%lo0 localhost


Contents of /System/Library/LaunchDaemons/com.apple.rpmuxd.plist (Apple binary property list)



bplist00” \MachServices_ ProgramArgumentsULabel— _ com.apple.rpmuxd ° _ /usr/libexec/rpmuxd /58KLN



Font issues: 46



Bad plists



Library/Preferences/com.AppersEurope.Writhen.plist

Library/Preferences/com.artificialsolutions.SpaceShip.plist

Library/Preferences/com.Tallbest.Syllabub.plist



DNS: 8.8.8.8 (static)



User crontab



# iBackup start

# min hour mday month wday command

# iBackup end



Hidden apps



.apportable/toolchain/macosx/android-sdk/tools/lib/monitor-x86_64/eclipse.app

.apportable/toolchain/macosx/android-sdk/tools/lib/monitor-x86_64/monitor.app

.apportable/toolchain/macosx/Profiler/Profiler.app



Restricted files: 10766



Safari extensions



Evernote Web Clipper

Searchme



High file counts



Library/Keychains: 72



Elapsed time (s): 433

Oct 7, 2014 10:15 AM in response to Linc Davis

I have the same problem with PPTP connection.


following are my results:


Start time: 19:03:05 10/07/14



Model Identifier: MacBookPro10,1

System Version: OS X 10.9.3 (13D65)

Kernel Version: Darwin 13.2.0

Boot Mode: Normal

Time since boot: 5 minutes



Diagnostic reports



2014-06-09 com.apple.WebKit.WebContent crash

2014-06-09 com.apple.WebKit.WebContent crash

2014-06-09 com.apple.WebKit.WebContent crash

2014-06-09 com.apple.WebKit.WebContent crash

2014-06-09 com.apple.WebKit.WebContent crash

2014-06-09 iSoftPhone Pro crash

2014-06-09 pcscd crash

2014-06-09 pcscd crash

2014-06-09 pcscd crash

2014-06-09 pcscd crash

2014-06-09 pcscd crash

2014-06-09 pcscd crash

2014-06-09 pcscd crash

2014-06-09 pcscd crash

2014-06-09 pcscd crash

2014-06-09 pcscd crash



Log



Oct 7 18:40:12 IOPPF: Sent cpu-plimit-notification last value 3 (rounded time weighted average 3)

Oct 7 18:40:12 IOPPF: Sent gpu-external-plimit-notification last value 2 (rounded time weighted average 2)

Oct 7 18:40:12 IOPPF: Sent gpu-internal-plimit-notification last value 2 (rounded time weighted average 2)

Oct 7 18:40:22 wl0: Roamed or switched channel, reason #2, bssid 70

Oct 7 18:37:58 wl0: Beacon Loss Event

Oct 7 18:42:21 CODE SIGNING: cs_invalid_page(0x1000): p=393[iSoftPhone Pro] final status 0x0, allowing (remove VALID) page

Oct 7 18:42:43 IOPPF: Sent cpu-plimit-notification last value 3 (rounded time weighted average 3)

Oct 7 18:43:15 IOPPF: Sent cpu-plimit-notification last value 3 (rounded time weighted average 3)



kexts



at.obdev.nke.LittleSnitch (4052)



Daemons



com.adobe.fpsaud

at.obdev.littlesnitchd



Agents



at.obdev.LittleSnitchUIAgent

ws.agile.1PasswordAgent

com.adobe.ARM.UUID



launchd



/Library/LaunchAgents/at.obdev.LittleSnitchUIAgent.plist

- at.obdev.LittleSnitchUIAgent

/Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist

- com.adobe.AAM.Startup-1.0

/Library/LaunchDaemons/at.obdev.littlesnitchd.plist

- at.obdev.littlesnitchd

/Library/LaunchDaemons/com.adobe.fpsaud.plist

- com.adobe.fpsaud

Library/LaunchAgents/com.adobe.ARM.UUID.plist

- com.adobe.ARM.UUID

Library/LaunchAgents/ws.agile.1PasswordAgent.plist

- ws.agile.1PasswordAgent



Bundles



/System/Library/Extensions/BJUSBMP.kext

- jp.co.canon.bj.kext.BJUSBMP

/System/Library/Extensions/LogitechHIDDevices.kext

- N/A

/System/Library/Extensions/LogitechUnifying.kext

- N/A

/System/Library/Extensions/RoxioBluRaySupport.kext

- com.roxio.BluRaySupport

/Library/Audio/Plug-Ins/Components/Flip4Mac WMA Import.component

- net.telestream.wmv.import

/Library/Extensions/com.equinux.VPNTracker6.kext

- com.equinux.VPNTracker6

/Library/Extensions/LittleSnitch.kext

- at.obdev.nke.LittleSnitch

/Library/InputManagers/Menu Extra Enabler/Menu Extra Enabler.bundle

- com.unsanity.menuextraenabler

/Library/Internet Plug-Ins/AdobeAAMDetect.plugin

- com.AdobeAAMDetectLib.AdobeAAMDetect

/Library/Internet Plug-Ins/AdobePDFViewer.plugin

- com.adobe.acrobat.pdfviewer

/Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin

- com.adobe.acrobat.pdfviewerNPAPI

/Library/Internet Plug-Ins/Becon.plugin

- com.abnamro.Becon.plugin

/Library/Internet Plug-Ins/Flash Player.plugin

- N/A

/Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin

- net.telestream.wmv.plugin

/Library/Internet Plug-Ins/googletalkbrowserplugin.plugin

- com.google.googletalkbrowserplugin

/Library/Internet Plug-Ins/JavaAppletPlugin.plugin

- com.apple.java.JavaAppletPlugin

/Library/Internet Plug-Ins/npgtpo3dautoplugin.plugin

- com.google.o3d

/Library/Internet Plug-Ins/OfficeLiveBrowserPlugin.plugin

- com.microsoft.officelive.browserplugin

/Library/Internet Plug-Ins/RealPlayer Plugin.plugin

- com.RealNetworks.RealPlayerPlugin

/Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin

- com.microsoft.sharepoint.browserplugin

/Library/Internet Plug-Ins/SharePointWebKitPlugin.webplugin

- com.microsoft.sharepoint.webkitplugin

/Library/Internet Plug-Ins/Silverlight.plugin

- com.microsoft.SilverlightPlugin

/Library/Internet Plug-Ins/SpeedDownload Browser Plugin.plugin

- com.yazsoft.browserplugin

/Library/Internet Plug-Ins/VLC Plugin.plugin

- com.netscape.vlc

/Library/PreferencePanes/Flash Player.prefPane

- com.adobe.flashplayerpreferences

/Library/PreferencePanes/Flip4Mac WMV.prefPane

- net.telestream.wmv.prefpane

/Library/QuickTime/Flip4Mac WMV Advanced.component

- net.telestream.wmv.advanced

/Library/QuickTime/Flip4Mac WMV Export.component

- net.telestream.wmv.export

/Library/QuickTime/Flip4Mac WMV Import.component

- net.telestream.wmv.import

/Library/QuickTime/Google Camera Adapter 0.component

- com.google.talk.camera

/Library/QuickTime/Google Camera Adapter 1.component

- com.google.talk.camera

/Library/ScriptingAdditions/Adobe Unit Types.osax

- N/A

/Library/ScriptingAdditions/SpeedDownloadLoader.osax

- com.yazsoft.speeddownload.loader

Library/Address Book Plug-Ins/iSPPlugin.bundle

- com.Xnet.CPhoneABPlugin

Library/Address Book Plug-Ins/SkypeABDialer.bundle

- com.skype.skypeabdialer

Library/Address Book Plug-Ins/SkypeABSMS.bundle

- com.skype.skypeabsms

Library/Address Book Plug-Ins/YMsgrCallABPlugin.bundle

- com.yahoo.YMsgrCallABPlugin

Library/Address Book Plug-Ins/YMsgrMsnABPlugin.bundle

- com.yahoo.YMsgrMsnABPlugin

Library/Address Book Plug-Ins/YMsgrSmsABPlugin.bundle

- com.yahoo.YMsgrSmsABPlugin

Library/Address Book Plug-Ins/YMsgrYimABPlugin.bundle

- com.yahoo.YMsgrYimABPlugin

Library/Caches/com.apple.Safari/Extensions/1Password-2.safariextension

- com.agilebits.onepassword-safari

Library/Caches/com.apple.Safari/Extensions/Clip to DEVONthink-2.safariextension

- com.devon-technologies.think.clip

Library/Caches/com.apple.Safari/Extensions/Speed Download.safariextension

- com.yazsoft.sdextension

Library/Caches/com.apple.Safari/Extensions/Translate-2.safariextension

- com.sidetree.Translate

Library/iTunes/Mobile Backups/7S0410JQA4S/Structured

- N/A

Library/Mail/Bundles/DEVONMailConduit-SnowLeopard.mailbundle

- com.devon-technologies.bundle.mailconduit

Library/ScriptingAdditions/TextExpander Addition.osax

- com.smileonmymac.textexpander.osax

Library/Services/ToastIt.service

- com.roxio.ToastItService

Library/Widgets/iStat Pro.wdgt

- com.iSlayer.iStatpro4.widget



dylibs



/usr/lib/HDREfexProFC.dylib

/usr/lib/libgutenprint.2.0.3.dylib

/usr/lib/Viveza2FC.dylib



Apps



/Applications/Dropbox.app



Contents of /etc/hosts



127.0.0.1 localhost

255.255.255.255 broadcasthost

::1 localhost

fe80::1%lo0 localhost

127.0.0.1 parallels.com

127.0.0.1 registration.parallels.com

127.0.0.1 update.parallels.com

127.0.1.1 pd6.blist.parallels.com

127.0.0.1 activate.adobe.com

127.0.0.1 lmlicenses.wip4.adobe.com

127.0.0.1 lm.licenses.adobe.com



Contents of /System/Library/LaunchAgents/com.apple.notificationcenterui.plist (Apple binary property list)



bplist00÷

WProgram_ ThrottleInterval^POSIXSpawnType\MachServicesYKeepAliveULabel_ U/System/Library/CoreServices/NotificationCenter.app/Contents/MacOS/Notificatio nCenter [Interactive“

_ #com.apple.notificationcetnerui.ping_ %com.apple.notificationcenterui.alerts —

_ HideUntilCheckIn _ $com.apple.notificationcenterui.agent



Font issues: 45



Listeners



cupsd: ipp



Restricted files: 62



Safari extensions



1Password

Clip to DEVONthink

Speed Download

Translate



Elapsed time (s): 199

VPN stopped working after OS X 10.9.4 update

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