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I lost all my mail associated with mac.com on my iMac so I can't even get your responses by email except maybe on my iPhone 4

Imac mac osx 10.7.5 . Can't upgrade any further. Use Apples MAIL. I received your welcome to apple support communities on my cell phone just now so I must have it on my cell. My iCloud is also all screwed up. Told them I forgot password and first question they asked was my date of birth. I entered it and they said that it was incorrect.



<Email Edited by Host>

Posted on Jul 10, 2014 12:06 PM

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4 replies

Jul 10, 2014 8:28 PM in response to dencden

Go to your User's Library folder.

**Show Library Folder:

Select the Finder in the Dock. Under Go in the Menu bar > hold down the Option key and you’ll see the Library.


Scroll to Containers folder.

Drag the com.apple.mail folder to the Desktop


Scroll to Mail folder.

Select the V2 > MailData folder.

Delete any files in MailData with envelope in the name. (should be 3)


Go to Preferences in the User's Library folder.

If you find any com.apple.mail.plist files, delete these.


Log out under the Apple in the Menu bar

Log in

Open Mail.

When you open Mail it will re-index your files.

I lost all my mail associated with mac.com on my iMac so I can't even get your responses by email except maybe on my iPhone 4

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