spining wheel and apple logo at starup , my macbook pro doesn't boot...!?

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Level 1

9 points

spining wheel and apple logo at starup , my macbook pro doesn't boot...!?

my macbook have some problems. it stuck up and not response and i only can force shutdown it .when i want to turn it on , it stuck up and only show spining wheel and apple logo and doesn't boot . i repair disk permissions in disk utility and reset nvpram . but didn't work.i tried to boot to safe mode but progress bar after about 1/3 of bar hidden and again a spining wheel and apple logo . lastly i restore my macbook with time machine in recovery hd.but this problem occured for second time and third time.what i should to do ? sorry for my bad english

Posted on Jul 10, 2014 2:10 PM

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Answer 1

Kappy

Level 10

361,741 points

Jul 10, 2014 2:30 PM in response to J.W.F

Install or Reinstall Mavericks or Mountain Lion from Scratch

Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.

OS X Mavericks- Erase and reinstall OS X

OS X Mountain Lion- Erase and reinstall OS X

OS X Lion- Erase and reinstall Mac OS X

Note: You will need an active Internet connection. I suggest using Ethernet if possible

because it is three times faster than wireless.

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Answer 2

J.W.F Author

Level 1

9 points

Jul 10, 2014 2:52 PM in response to Kappy

i have mt entire system backup in time machine. after reinstalling os x mavericks , what should i do?restore from back up ? if yes is it possible that the problem exist in my backup files ?

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Answer 3

Jul 10, 2014 3:07 PM in response to J.W.F

I have the same problem and am now reinstalling Mavericks. I didn't do the erase first. It's my understanding that my data should still be there after a reinstall and a restoring from Time Machine is unnecessary, but I don't know.

I'll report back whether it works.

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Answer 4

Kappy

Level 10

361,741 points

Jul 10, 2014 3:31 PM in response to J.W.F

Yes, you can restore your files from the backup. Given the nature of the problem I would not suspect the cause coming from your data.

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Answer 5

Jul 10, 2014 5:40 PM in response to Matt Revelle

Reinstalling Mavericks fixed it. It's a little sluggish due to rebuilding of the Spotlight index but not the spinning beach ball of doom like before. The contents of the hard disk were not disturbed.

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Answer 6

J.W.F Author

Level 1

9 points

Jul 11, 2014 6:43 AM in response to J.W.F

i have a low speed internet connection, and in our country there isn't apple retail stores to buy a disk.what should i do for reinstall mavericks? is there a way that i can to download mavericks with a download manager?

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Answer 7

Jul 11, 2014 7:11 AM in response to J.W.F

I don't know the best way to download Mavericks in that case. You could try and use the built-in recovery disk, it may only need to download updates and it may include a download manager. It took about 20-30 minutes for it to download and I have ~50Mpbs download speeds. Is there someplace you could take your computer for a few hours that has a faster connection?

Try and post another top-level post asking the question about how to obtain a copy of Mavericks. Make sure to explain how you obtained your current version of the OS, people will ask.

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Answer 8

Jul 11, 2014 7:27 AM in response to J.W.F

Hi J.W.F,

- Would your download of OS X Mavericks before, still be in your Time Machine backup?

- Restore it from TM then re-install

Cheers

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Answer 9

Jul 11, 2014 10:02 AM in response to dwbrecovery

I missed some steps:

- Would your download of OS X Mavericks before, still be in your Time Machine backup?

If so,

- Boot from the Recovery HD pressing keys: Command + R

- Choose Restore from Time Machine - select a date before the update to Mavericks.

Cheers

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