Hi
Have a new iPhone 5s. When accessing the app store it keeps prompting me to sign in. The sign in only lasts 10 minutes or so.
Also when I go to settings, iCloud, account, payment information it reads that security code is required but after entering the valid code and pushing the done it states it is invalid. It is not invalid. It works on my desktop iTunes.
Any suggestions?
If you entered the correct security code on your desktop you should not have to enter it again on the iPhone. So most likely it is invalid in both places. The security code message does not come from Apple or iTunes; it comes from your card issuer, so you need to contact them. Note also that the message can mean that any value in your account is wrong, not just the security code. These all must match:
The security code is valid. I know the code is good as I just made an online purchase today. The name is the same except for the "Mr" and the fact there is no place in iTunes for a middle initial. The security code does not stay populated in iTunes (on desktop) when I hit the edit and look it is not there. If I can't figure this out I guess I won't be making any purchases from any iCloud store. Is there a support number at Apple I could call?
Now in the Apple store it seems to save my code. There are 3 asterisk when I look. Maybe it will take a while to update?
Support numbers: Contact Apple for support and service
You can also use the Contact link in iTunes on the Help menu.
Won't stay signed in to app store , Invalid Security Code?
