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iTunes keeps freezing up on me every time it tries searching for devices.
I ended up turning wifi off and opening iTunes. Then it functions. But how in the world to I get iTunes to stop searching for devices.
It used to work but It doesn't anymore.
Haven't synched since March. Cant seem to get help
I also have the check box checked for it not to synch and it still does
It stopped searching for devices on by itself now. But when I plug my iPad in to synch it just freezes up like before.
Any ideas??
Hi BlueJunco,
Welcome to the Apple Support Communities!
In your situation there are some good troubleshooting steps you can perform to resolve iTunes becoming unresponsive when connecting your iOS device. Please use the attached article to help you get this resolved.
iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
http://support.apple.com/kb/ts3219
Have a great day,
Joe
Joe thats great! So far creating another user worked. But all the other steps have not.
Not sure where to go with this for now.
The steps involved creating another iTunes folder and also running it in a safe mode. But freezing was still a issue.
Any ideas why iTunes works with a new user and not my old one?
Hey BlueJunco,
What version of Mac OS and iTunes are you running? Mac OS version can be found from selecting Apple logo in the top left corner of your screen then choosing About This Mac, iTunes version can be found from selecting iTunes from Menu bar then About iTunes.
Thanks for the extra info,
Joe
FYI. Here is the last step. But it doesn't say what to do if the creating a new library doesn't work.
Mac OS - 10.9.4 (Just did the update a little while ago.)
iTunes 11.3
I haven't been able to synch since end of March
Hey BlueJunco,
Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action.
Cheers,
Joe
I called apple support and problem is fixed. Very happy.
it ended up being a corrupted file.
Need help with iTunes on my Macbook Pro
