Connected to 3G, but no internet access
Hello,
I have an iPhone 4S running the latest firmware, iOS 7.1.2. I have been unable to access the internet on 3G since Tuesday (July 8, 2014). I can access the internet on Wi-Fi, however. I brought my phone into the Apple Store today, the Genius associate tried:
- Resetting the phone by holding the Home + Power button
- Restoring the phone to factory defaults
- Resetting the network settings
- Reseating the SIM card
He put my SIM card in another phone and it didn't work on that phone either. I purchased a new SIM card from my provider, hoping it would fix the problem, but I still cannot connect to the internet on 3G.
I have tried everything (except the last step) on iPhone: Troubleshooting a cellular data connection, and nothing is working for me. Is there anyone else having this problem, or has had this problem and had this resolved? Thank you!