Apple Event: May 7th at 7 am PT
im trying to restore my ipad via icloud. i tried restoring through itunes and had none of my pictures or apps. but back on topic, i will put in my icloud password, and it says "could not sign in, there was a problem connecting to he server"... please help me
I am having the exact same issue today after having my iPad Mini swapped at the local Apple store. Now i have a useless piece of metal and glass that will not restore due to the same message
Could Not Sign In. There was a problem connecting to the server. OK
Grrrr.....
Message means you entering wrong password/user name.
Incorrect. That message is not to do with incorrect username and password. Those were checked, double checked and triple checked. Only way I got it to work was to switch the iPad off completely, restart it and then re-enter the same details.
I had exactly the same problem (double-checked my userid/password, etc), and only a cold reboot allowed it to get past the error message. Thanks for answering your own question, wattsn ;-)
Restarting worked for me, now its restoring from iCloud...
I just hope i can get What'sApp to restore properly this time.
problem restoring icloud backup
