In the past, I could sync my iPhone 5 properly with iTunes. Since the last time that I connected my iPhone with my iMac (usb), iTunes doesn't react anymore and the coloured wheel keeps on turning. At the left, I can also see my iPhone and a turning wheel. Meanwhile, the battery of my iPhone is loading, but I can't controle the content of my iPhone anymore. I have the latest versions of software and I have already did a reset of my iPhone. How can this be solved?
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
11/07/14 18:10:01,874 SyncServer[14004]: [0x7faad840bc20] |SQLite|Error| Detected out-of-space situation: 0 (Undefined error: 0). 498451169280 bytes free in my name.
11/07/14 18:10:01,875 com.apple.launchd.peruser.501[171]: (com.apple.syncservices.SyncServer[14004]) Exited with code: 1
11/07/14 18:10:02,862 AppleMobileDeviceHelper[13914]: [0x10020c6e0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
11/07/14 18:10:03,014 com.apple.launchd.peruser.501[171]: (com.apple.syncservices.SyncServer) Throttling respawn: Will start in 9 seconds
11/07/14 18:10:05,101 gkbisd[166]: Unable to collect cdhash for /Applications/iTunes.app (error code 100024)
11/07/14 18:10:05,251 iTunes[14005]: Entered:_AMMuxedVersion2DeviceConnected, mux-device:1
11/07/14 18:10:05,255 iTunes[14005]: tid:1c03 - unable to query device capabilities
11/07/14 18:10:06,370 com.apple.usbmuxd[11966]: LOCKDOWN_V2_BONJOUR_SERVICE_NAME is _apple-mobdev2._tcp,93ce07e6
11/07/14 18:10:06,970 com.apple.SecurityServer[14]: Session 100049 created
11/07/14 18:10:12,035 SyncServer[14010]: [0x7ff77a40bb20] |SQLite|Error| Detected out-of-space situation: 0 (Undefined error: 0). 498451324928 bytes free in my name.
11/07/14 18:10:12,037 com.apple.launchd.peruser.501[171]: (com.apple.syncservices.SyncServer[14010]) Exited with code: 1
11/07/14 18:10:12,275 AppleMobileDeviceHelper[14009]: [0x10030c390] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
11/07/14 18:10:12,427 com.apple.launchd.peruser.501[171]: (com.apple.syncservices.SyncServer) Throttling respawn: Will start in 10 seconds
11/07/14 18:10:13,023 AppleMobileDeviceHelper[13914]: [0x10020c6e0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
11/07/14 18:10:22,519 SyncServer[14011]: [0x7f937340bc20] |SQLite|Error| Detected out-of-space situation: 0 (Undefined error: 0). 498451320832 bytes free in my name.
11/07/14 18:10:22,520 com.apple.launchd.peruser.501[171]: (com.apple.syncservices.SyncServer[14011]) Exited with code: 1
11/07/14 18:10:23,184 AppleMobileDeviceHelper[13914]: [0x10020c6e0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
11/07/14 18:10:23,336 com.apple.launchd.peruser.501[171]: (com.apple.syncservices.SyncServer) Throttling respawn: Will start in 10 seconds
11/07/14 18:10:23,687 AppleMobileDeviceHelper[14009]: [0x10030c390] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
11/07/14 18:10:33,429 SyncServer[14012]: [0x7fbda840be20] |SQLite|Error| Detected out-of-space situation: 0 (Undefined error: 0). 498451320832 bytes free in my name.
11/07/14 18:10:33,430 com.apple.launchd.peruser.501[171]: (com.apple.syncservices.SyncServer[14012]) Exited with code: 1
11/07/14 18:10:33,847 AppleMobileDeviceHelper[14009]: [0x10030c390] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Application Support/SyncServices
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Quit the application if it's running. Move the selected item to the Trash. Relaunch the application and test.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
Thank you so much! I'm very greatfull that you have solved the problem.
Vropa from Belgium.
Trouble iPhone 5 and iTunes
