I'm unable to access any Safari File commands from the top menu line (all show up as grey). So for example I can't open a new window or tab or quit. The same applies to most of the commands under the other top menu commands Any suggestions welcome.
Open a Finder window. From the Finder menu bar click Go > Go to Folder
Type or copy paste the following
~/Library/Caches/com.apple.Safari/Cache.db
Click Go then move the Cache.db file to the Trash.
Quit and relaunch Safari to test.
If nothing above helped, troubleshoot Safari extensions.
From the Safari menu bar click Safari > Preferences then select the Extensions tab. Turn that OFF, quit and relaunch Safari to test.
If that helped, turn one extension on then quit and relaunch Safari to test until you find the incompatible extension then click uninstall.
Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.
Many thanks Carolyn - Unfortunately deleting the cache.db file did not fix the problem. Nor am I able to use Safari>preferences as you suggest since, like most of the other menu commands, preferences is shown in grey and can't be selected.
I'll try running the diagnostic test suggested by Linc Davis and see what that indicates.
Many thanks Linc - running the diagnostic in safe mode fixed the problem. Much appreciated!
I have a problem with Safari following OS X Mavericks software update. I'm unable to access any Safari File commands from the top menu line (all show up as grey). So for example I can't open a new window or tab or quit.
