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iTunes has stopped working (after update)

So my iTunes was working fine until update 11.2.2 and then it just crashed so I figured it might just be an update bug, so I downloaded and re-installed the older version of iTunes which worked great. Today iTunes just updated to 11.3 so I downloaded in the hope that this would fix the problem. Same thing is happening so I reckon its something to do with me now.


I've tried going to control panel/programs and features and repairing both quicktime and itunes but nothing.


I havent installed any new hardware

Im running windows 7 64x

Is there anything I can do?


Problem signature:

Problem Event Name: BEX

Application Name: iTunes.exe

Application Version: 11.3.0.54

Application Timestamp: 53bc1265

Fault Module Name: StackHash_0a9e

Fault Module Version: 0.0.0.0

Fault Module Timestamp: 00000000

Exception Offset: 00000008

Exception Code: c0000005

Exception Data: 00000008

OS Version: 6.1.7601.2.1.0.256.1

Locale ID: 2057

Additional Information 1: 0a9e

Additional Information 2: 0a9e372d3b4ad19135b953a78882e789

Additional Information 3: 0a9e

Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Posted on Jul 11, 2014 5:47 AM

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iTunes has stopped working (after update)

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