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Ronilee Author

Level 1

0 points

When I click on Facebook on my IPad it closes after about 5 seconds. How do I fix that?

All of a sudden when I click on Facebook on my IPad it closes within 5 seconds.

Posted on Jul 11, 2014 10:09 AM

Best reply

SergZak

Level 6

10,338 points

Posted on Jul 11, 2014 10:32 AM

Try to reset your device:

Device Reset (won't affect settings/data/music/apps/etc)

1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.

2. Continue to hold BOTH (ignoring any other messages that may show) until you see the Apple logo on the screen.

3. Release BOTH buttons when you see the Apple logo and allow the device to boot normally.

If no luck, try deleting the FB app, then reinstall it

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3 replies

Best reply

SergZak

Level 6

10,338 points

Jul 11, 2014 10:32 AM in response to Ronilee

Try to reset your device:

Device Reset (won't affect settings/data/music/apps/etc)

1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.

2. Continue to hold BOTH (ignoring any other messages that may show) until you see the Apple logo on the screen.

3. Release BOTH buttons when you see the Apple logo and allow the device to boot normally.

If no luck, try deleting the FB app, then reinstall it

Ronilee Author

Level 1

0 points

Jul 12, 2014 12:42 AM in response to SergZak

I uninstalled, then reinstalled, thank you.

SergZak

Level 6

10,338 points

Jul 12, 2014 9:19 AM in response to Ronilee

Great! It's good to hear you got it corrected.

When I click on Facebook on my IPad it closes after about 5 seconds. How do I fix that?