My Macbook Pro Retina keeps crashing

Question

Level 1

0 points

My Macbook Pro Retina keeps crashing

Hello - here is my error report. Started happening some time after installing the most recent update. I have a second issue which I will post separately to keep things clear.

Anonymous UUID: C5E1DA59-4485-D293-3301-C8088B1193BE

Fri Jul 11 11:06:14 2014

panic(cpu 0 caller 0xffffff8005aa52da): "VM_PAGE_QUEUES_REMOVE: unmarked page on Q"@/SourceCache/xnu/xnu-2422.110.17/osfmk/vm/vm_resident.c:2388

Backtrace (CPU 0), Frame : Return Address

0xffffff81f0a5bbe0 : 0xffffff8005a22f79

0xffffff81f0a5bc60 : 0xffffff8005aa52da

0xffffff81f0a5bc90 : 0xffffff8005a902e8

0xffffff81f0a5bd40 : 0xffffff8005a95c33

0xffffff81f0a5bd70 : 0xffffff8005a8f39d

0xffffff81f0a5bda0 : 0xffffff8005a8e5ec

0xffffff81f0a5bde0 : 0xffffff8005a7e58c

0xffffff81f0a5bef0 : 0xffffff8005a825cf

0xffffff81f0a5bf20 : 0xffffff8005dd4ea9

0xffffff81f0a5bf50 : 0xffffff8005e40a33

0xffffff81f0a5bfb0 : 0xffffff8005af3f46

BSD process name corresponding to current thread: com.apple.WebKit

Mac OS version:

13E28

Kernel version:

Darwin Kernel Version 13.3.0: Tue Jun 3 21:27:35 PDT 2014; root:xnu-2422.110.17~1/RELEASE_X86_64

Kernel UUID: BBFADD17-672B-35A2-9B7F-E4B12213E4B8

Kernel slide: 0x0000000005800000

Kernel text base: 0xffffff8005a00000

System model name: MacBookPro11,2 (Mac-3CBD00234E554E41)

System uptime in nanoseconds: 40923009242978

last loaded kext at 40850007736883: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f87ba7000, size 49152)

last unloaded kext at 40414611457213: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f87ba7000, size 32768)

loaded kexts:

com.apple.driver.AppleIntelMCEReporter 104

com.apple.filesystems.afpfs 11.1

com.apple.nke.asp-tcp 8.0.1

com.apple.filesystems.smbfs 2.0.2

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleUpstreamUserClient 3.5.13

com.apple.driver.AppleGraphicsDevicePolicy 3.6.22

com.apple.driver.AudioAUUC 1.60

com.apple.iokit.IOBluetoothSerialManager 4.2.6f1

com.apple.driver.X86PlatformShim 1.0.0

com.apple.driver.AGPM 100.14.28

com.apple.driver.ApplePlatformEnabler 2.0.9d6

com.apple.driver.AppleHDA 2.6.3f4

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.driver.AppleIntelHD5000Graphics 8.2.8

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.6f1

com.apple.driver.AppleThunderboltIP 1.1.2

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleSMCLMU 2.0.4d1

com.apple.driver.AppleLPC 1.7.0

com.apple.driver.AppleIntelFramebufferAzul 8.2.8

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleCameraInterface 4.26.0

com.apple.driver.AppleBacklight 170.3.5

com.apple.driver.AppleMCCSControl 1.2.5

com.apple.driver.AppleUSBTCButtons 240.2

com.apple.driver.AppleUSBTCKeyboard 240.2

com.apple.driver.AppleUSBCardReader 3.4.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 35

com.apple.driver.AppleUSBHub 683.4.0

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.6.0

com.apple.driver.AppleAHCIPort 3.0.5

com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2

com.apple.driver.AirPort.Brcm4360 842.21.65

com.apple.driver.AppleUSBXHCI 683.4.0

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 2.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 2.0

com.apple.driver.AppleAPIC 1.7

com.apple.nke.applicationfirewall 153

com.apple.security.quarantine 3

com.apple.security.SecureRemotePassword 1.0

com.apple.driver.AppleBluetoothHIDKeyboard 170.15

com.apple.driver.IOBluetoothHIDDriver 4.2.6f1

com.apple.driver.AppleHIDKeyboard 170.15

com.apple.kext.triggers 1.0

com.apple.iokit.IOSerialFamily 10.0.7

com.apple.driver.DspFuncLib 2.6.3f4

com.apple.vecLib.kext 1.0.0

com.apple.iokit.IOAudioFamily 1.9.7fc2

com.apple.kext.OSvKernDSPLib 1.14

com.apple.iokit.IOSurface 91.1

com.apple.iokit.IOBluetoothFamily 4.2.6f1

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.6f1

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.AppleHDAController 2.6.3f4

com.apple.iokit.IOHDAFamily 2.6.3f4

com.apple.driver.AppleSMC 3.1.8

com.apple.driver.IOPlatformPluginFamily 5.7.1d6

com.apple.AppleGraphicsDeviceControl 3.6.22

com.apple.iokit.IOAcceleratorFamily2 98.22

com.apple.driver.AppleGraphicsControl 3.6.22

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.driver.AppleSMBusController 1.0.12d1

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.driver.AppleUSBMultitouch 240.9

com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6

com.apple.iokit.IOUSBMassStorageClass 3.6.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6

com.apple.driver.AppleUSBMergeNub 650.4.0

com.apple.iokit.IOUSBHIDDriver 660.4.0

com.apple.driver.AppleUSBComposite 656.4.1

com.apple.driver.AppleThunderboltDPInAdapter 3.1.7

com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7

com.apple.driver.AppleThunderboltPCIUpAdapter 1.4.5

com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5

com.apple.iokit.IOUSBUserClient 660.4.2

com.apple.iokit.IOAHCIFamily 2.6.5

com.apple.iokit.IOEthernetAVBController 1.0.3b4

com.apple.driver.AppleThunderboltNHI 2.0.1

com.apple.iokit.IOThunderboltFamily 3.3.1

com.apple.iokit.IO80211Family 640.36

com.apple.driver.mDNSOffloadUserClient 1.0.1b5

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOUSBFamily 683.4.0

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 278.11.1

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.AppleKeyStore 2

com.apple.driver.DiskImages 371.1

com.apple.iokit.IOStorageFamily 1.9

com.apple.iokit.IOReportFamily 23

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 2.0

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

Model: MacBookPro11,2, BootROM MBP112.0138.B02, 4 processors, Intel Core i7, 2.3 GHz, 16 GB, SMC 2.18f6

Graphics: Intel Iris Pro, Intel Iris Pro, Built-In

Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, -

Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, -

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (6.30.223.154.65)

Bluetooth: Version 4.2.6f1 14216, 3 services, 23 devices, 1 incoming serial ports

Network Service: Thunderbolt Ethernet, Ethernet, en5

Network Service: Wi-Fi, AirPort, en0

PCI Card: Apple 57762-A0, Ethernet Controller, Thunderbolt@195,0,0

Serial ATA Device: APPLE SSD SM0256F, 251 GB

USB Device: Internal Memory Card Reader

USB Device: Apple Internal Keyboard / Trackpad

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

USB Device: Hub

USB Device: USB Laser Mouse

USB Device: Wasp Barcode USBi v2.2

USB Device: USB Receiver

Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1

Thunderbolt Device: Thunderbolt to Gigabit Ethernet Adapter, Apple Inc., 3, 5.5

Posted on Jul 11, 2014 9:15 AM

Reply

Answer 1

Linc Davis

Level 10

209,547 points

Jul 11, 2014 11:17 AM in response to sadruddinc

Disconnect all wired peripherals and test.

Reply

Answer 2

Jul 16, 2014 4:50 AM in response to Linc Davis

Hello,

I have a very similar issue, my MacBook Pro retina also keep crashing (several times a day) with crash reporter stack like the one below.

Up to now, it happened only when I'm using an external display, either connected via the display port, or using an Apple TV.

It is a recent issue, it was not happening before (but I don't know if it started after a software update).

Any help would be greatly appreciated.

Wed Jul 9 18:51:55 2014

panic(cpu 0 caller 0xffffff8015ea50aa): "VM_PAGE_QUEUES_REMOVE: unmarked page on Q"@/SourceCache/xnu/xnu-2422.100.13/osfmk/vm/vm_resident.c:2388

Backtrace (CPU 0), Frame : Return Address

0xffffff8201ffbc00 : 0xffffff8015e22fa9

0xffffff8201ffbc80 : 0xffffff8015ea50aa

0xffffff8201ffbcb0 : 0xffffff8015e900b8

0xffffff8201ffbd60 : 0xffffff8015e95a03

0xffffff8201ffbd90 : 0xffffff8015e8f16d

0xffffff8201ffbdc0 : 0xffffff8015e8e3bc

0xffffff8201ffbe00 : 0xffffff8015e7e35c

0xffffff8201ffbf10 : 0xffffff8015e8239f

0xffffff8201ffbf40 : 0xffffff8015e1d177

0xffffff8201ffbf70 : 0xffffff8015ec989d

0xffffff8201ffbfb0 : 0xffffff8015ef3c76

BSD process name corresponding to current thread: Finder

Mac OS version:

13D65

Kernel version:

Darwin Kernel Version 13.2.0: Thu Apr 17 23:03:13 PDT 2014; root:xnu-2422.100.13~1/RELEASE_X86_64

Kernel UUID: ADD73AE6-88B0-32FB-A8BB-4F7C8BE4092E

Kernel slide: 0x0000000015c00000

Kernel text base: 0xffffff8015e00000

System model name: MacBookPro11,3 (Mac-2BD1B31983FE1663)

Reply

Answer 3

Sep 12, 2014 1:45 PM in response to sadruddinc

I've been having a similar issue, my rMBP has crashed with a similar report 5 times over the last 10 days. I also noticed that it happened only when my external monitor was connected using the Apple Thunderbolt to Dual-link DVI adapter.

Wed Sep 3 07:21:58 2014

panic(cpu 0 caller 0xffffff8010ca52da): "VM_PAGE_QUEUES_REMOVE: unmarked page on Q"@/SourceCache/xnu/xnu-2422.110.17/osfmk/vm/vm_resident.c:2388

Backtrace (CPU 0), Frame : Return Address

0xffffff8221553c00 : 0xffffff8010c22f79

0xffffff8221553c80 : 0xffffff8010ca52da

0xffffff8221553cb0 : 0xffffff8010c902e8

0xffffff8221553d60 : 0xffffff8010c95c33

0xffffff8221553d90 : 0xffffff8010c8f39d

0xffffff8221553dc0 : 0xffffff8010c8e5ec

0xffffff8221553e00 : 0xffffff8010c7e58c

0xffffff8221553f10 : 0xffffff8010c825cf

0xffffff8221553f40 : 0xffffff8010c1d147

0xffffff8221553f70 : 0xffffff8010cc9b8d

0xffffff8221553fb0 : 0xffffff8010cf3f66

BSD process name corresponding to current thread: iTerm

Mac OS version:

13E28

Kernel version:

Darwin Kernel Version 13.3.0: Tue Jun 3 21:27:35 PDT 2014; root:xnu-2422.110.17~1/RELEASE_X86_64

Kernel UUID: BBFADD17-672B-35A2-9B7F-E4B12213E4B8

Kernel slide: 0x0000000010a00000

Kernel text base: 0xffffff8010c00000

System model name: MacBookPro11,2 (Mac-3CBD00234E554E41)

Reply

Answer 4

admanb

Level 1

0 points

Sep 24, 2014 9:24 AM in response to sadruddinc

Same issue -- happened just now when changing the batteries on my trackpad.

Just tried disabling hardware acceleration in Firefox per this thread, to see how that goes...

Wed Sep 24 11:23:14 2014

panic(cpu 5 caller 0xffffff800eca52da): "VM_PAGE_QUEUES_REMOVE: unmarked page on Q"@/SourceCache/xnu/xnu-2422.110.17/osfmk/vm/vm_resident.c:2388

Backtrace (CPU 5), Frame : Return Address

0xffffff81fa3abb50 : 0xffffff800ec22f79

0xffffff81fa3abbd0 : 0xffffff800eca52da

0xffffff81fa3abc00 : 0xffffff800ec902e8

0xffffff81fa3abcb0 : 0xffffff800ec95c33

0xffffff81fa3abce0 : 0xffffff800ec8f39d

0xffffff81fa3abd10 : 0xffffff800ec8e5ec

0xffffff81fa3abd50 : 0xffffff800ec7e58c

0xffffff81fa3abe60 : 0xffffff800ec825cf

0xffffff81fa3abe90 : 0xffffff800ec3d9e3

0xffffff81fa3abed0 : 0xffffff800efcec5e

0xffffff81fa3abf40 : 0xffffff800efce98c

0xffffff81fa3abf50 : 0xffffff800f040a33

0xffffff81fa3abfb0 : 0xffffff800ecf3f46

BSD process name corresponding to current thread: mdworker

Mac OS version:

13E28

Kernel version:

Darwin Kernel Version 13.3.0: Tue Jun 3 21:27:35 PDT 2014; root:xnu-2422.110.17~1/RELEASE_X86_64

Kernel UUID: BBFADD17-672B-35A2-9B7F-E4B12213E4B8

Kernel slide: 0x000000000ea00000

Kernel text base: 0xffffff800ec00000

System model name: MacBookPro11,2 (Mac-3CBD00234E554E41)

Reply