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iMovie failed to download? Bad cache on Apple servers?

We are getting errors on multiple Macs that won't allow the iMovie update to install.

We get the error

iMovie failed to download

Use the Purchases page to try again


When we update in the Purchases page it downloads about 200MB, restarts the download and then dies.

We have "Reset Application" in the App Store app & have deleted the "com.apple.appstore" folder in the /private/var/folders/././C folder

We even tried updating an iMac that already ran this update (the iMac installed it successfully July 3rd) and it fails on that iMac also.

Here is the debug from the console:

7/11/14 2:07:55.444 PM storeagent[681]: -[ISURLOperation _logRequest:]: Sending request for http://a3.mzstatic.com/us/r30/Purple4/v4/f8/4a/a0/f84aa013-ceaa-0b7c-ce80-fe20dc 00e5dd/iMovie.170x170-75.png

7/11/14 2:07:55.445 PM storeagent[681]: -[ISURLOperation _logRequest:]: Sending request for http://a256.phobos.apple.com/us/r1000/015/Purple6/v4/6e/fd/04/6efd04bb-ccd9-9b0f -226d-65ebeaef4f63/signed.dcr.8223700570845366828.pfpkg

7/11/14 2:07:55.446 PM storeagent[681]: -[ISURLOperation _handleReceivedResponse:]: Received headers for http://a3.mzstatic.com/us/r30/Purple4/v4/f8/4a/a0/f84aa013-ceaa-0b7c-ce80-fe20dc 00e5dd/iMovie.170x170-75.png

7/11/14 2:07:55.447 PM storeagent[681]: -[ISURLOperation _handleReceivedResponse:]: Received headers for http://a256.phobos.apple.com/us/r1000/015/Purple6/v4/6e/fd/04/6efd04bb-ccd9-9b0f -226d-65ebeaef4f63/signed.dcr.8223700570845366828.pfpkg

7/11/14 2:08:00.565 PM storeagent[681]: -[ISURLOperation _logRequest:]: Sending request for https://p7-buy.itunes.apple.com/WebObjects/MZBuy.woa/wa/buyProduct?guid=10DDB1B5 2182

7/11/14 2:08:00.565 PM storeagent[681]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary on line 1. Parsing will be abandoned. Break on _CFPropertyListMissingSemicolon to debug.

7/11/14 2:08:00.567 PM storeagent[681]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary on line 1. Parsing will be abandoned. Break on _CFPropertyListMissingSemicolon to debug.

7/11/14 2:08:00.768 PM storeagent[681]: -[ISURLOperation _handleReceivedResponse:]: Received headers for https://p7-buy.itunes.apple.com/WebObjects/MZBuy.woa/wa/buyProduct?guid=10DDB1B5 2182

7/11/14 2:08:00.852 PM storeagent[681]: -[ISURLOperation _logRequest:]: Sending request for http://a1171.phobos.apple.com/us/r1000/007/Purple6/v4/eb/6e/84/eb6e8426-27e8-fa2 3-10cd-9ee2b68b3a8a/yszbkidetxtbgzbo.pkg

7/11/14 2:08:01.011 PM storeagent[681]: -[ISURLOperation _handleReceivedResponse:]: Received headers for http://a1171.phobos.apple.com/us/r1000/007/Purple6/v4/eb/6e/84/eb6e8426-27e8-fa2 3-10cd-9ee2b68b3a8a/yszbkidetxtbgzbo.pkg

7/11/14 2:08:01.041 PM storeagent[681]: *** Assertion failure in -[SoftwareInstallOperation _startInstall], /SourceCache/Pisa/Pisa-232.11/iTunes Protocol/Built Into App/SoftwareInstallOperation.m:282

7/11/14 2:08:01.042 PM storeagent[681]: error Error Domain=NSURLErrorDomain Code=-1100 "The installation could not be started." UserInfo=0x7fbf584d1860 {NSLocalizedDescription=The installation could not be started., NSUnderlyingError=0x7fbf5aa10f40 "The requested URL was not found on this server."}

7/11/14 2:08:01.042 PM storeagent[681]: underlyingError Error Domain=NSURLErrorDomain Code=-1100 "The requested URL was not found on this server." UserInfo=0x7fbf586b6de0 {NSUnderlyingError=0x7fbf584985a0 "The requested URL was not found on this server.", NSErrorFailingURLStringKey=file:///var/folders/sk/c4xhy53s2sbcs7zrl4dgs30r0000g n/C/com.apple.appstore/408981434/yszbkidetxtbgzbo.pkg/index.sproduct, NSErrorFailingURLKey=file:///var/folders/sk/c4xhy53s2sbcs7zrl4dgs30r0000gn/C/co m.apple.appstore/408981434/yszbkidetxtbgzbo.pkg/index.sproduct, NSLocalizedDescription=The requested URL was not found on this server.}

7/11/14 2:08:01.042 PM storeagent[681]: localException [PKProduct productByLoadingProductAtURL:file:///var/folders/sk/c4xhy53s2sbcs7zrl4dgs30r000 0gn/C/com.apple.appstore/408981434/yszbkidetxtbgzbo.pkg] failed Error Domain=NSURLErrorDomain Code=-1100 "The requested URL was not found on this server." UserInfo=0x7fbf586b6de0 {NSUnderlyingError=0x7fbf584985a0 "The requested URL was not found on this server.", NSErrorFailingURLStringKey=file:///var/folders/sk/c4xhy53s2sbcs7zrl4dgs30r0000g n/C/com.apple.appstore/408981434/yszbkidetxtbgzbo.pkg/index.sproduct, NSErrorFailingURLKey=file:///var/folders/sk/c4xhy53s2sbcs7zrl4dgs30r0000gn/C/co m.apple.appstore/408981434/yszbkidetxtbgzbo.pkg/index.sproduct, NSLocalizedDescription=The requested URL was not found on this server.}

Posted on Jul 11, 2014 12:13 PM

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iMovie failed to download? Bad cache on Apple servers?

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