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unable to register Adobe CS6 because Adobe sites are blocked by Apple OSX

How do I install and register Adobe CS6. I am blocked from all Adobe sites. How ridiculous is that??!!

Posted on Jul 11, 2014 12:15 PM

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7 replies

Jul 11, 2014 12:16 PM in response to bquuq

You, or someone using your computer, may have hacked the system to redirect queries to certain servers. The file modified is /etc/hosts.

The easiest way to fix the hosts file is to restore it from a backup that predates the modification, or to copy the unmodified file from another Mac. If you can't do that, then do as below.

Back up all data.

If you have more than one user account, you must be logged in as an administrator.

Triple-click anywhere in the line below on this page to select it:

open -e /etc/hosts

Copy the selected text to the Clipboard by pressing the key combination command-C.

Launch the built-in Terminal application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.

Paste into the Terminal window by pressing command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting. A TextEdit window should open. At the top of the window, you should see this:

##
# Host Database
#
# localhost is used to configure the loopback interface
# when the system is booting. Do not change this entry.
##
127.0.0.1 localhost
255.255.255.255 broadcasthost
::1 localhost
fe80::1%lo0 localhost

Below that, you'll see some other lines. There should be nothing above the first line "##". If you have any doubt about that, STOP and ask for guidance. Make sure you scroll all the way to the bottom. Scroll bars are hidden by default until you actually start scrolling, so you may not realize that you’re not seeing the whole document.

If the contents of the TextEdit window are as described, close it, then enter the following command in the Terminal window in the same way as before (by copy and paste):

sudo sed -i~ '11,$d' /etc/hosts

This time, you'll be prompted for your login password, which won't be displayed when you type it. Type carefully and then press return. If you don’t have a login password, you’ll need to set one before you can run the command. You may get a one-time warning to be careful. Confirm. Quit Terminal.

If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator. Log in as one and start over.

That will fix the hosts file. There is now a copy of the old hosts file with the name "hosts~" in the same folder as "hosts". You can delete the copy if you wish. Don't delete the file named "hosts".

Jul 11, 2014 3:26 PM in response to bquuq

First, don't expect real-time responses on this site. It's not a support portal, despite the misleading name. You're asking other end users of Apple products to help you in their spare time.


Because of the way the file has been modified, you will have to edit it manually, unless you have a backup copy. Remove all lines that refer to "adobe". You apparently used something called "Activation Blocker" to modify the file, so perhaps you can use it again to remove the modifications.

Jul 14, 2014 2:39 PM in response to Linc Davis

You're right, Linc, I have inadvertently activated "Activation Blocker" and blocked Adobe sites. I don't know when or how. Because my host file is locked I'm unable to simply delete the blocks. I'm only allowed to save a copy, which I did, to my desk top and deleted the Blocks in that file. I'm pretty naive and have never gone so deep into my computer before so don't know where to go from here. What do you recommend. I've Googled Unblocking activation Blocker but no good solution yet.

unable to register Adobe CS6 because Adobe sites are blocked by Apple OSX

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