OSX Maverick crashes when connecting to AppleTV

Question

Level 1

0 points

OSX Maverick crashes when connecting to AppleTV

Today I had consistently the problem that my new OSX Maverick would crash a few seconds after successfully connecting to an AppleTV.

I'm using OSX 10.9.4 on a new 2.6GHz i7 with 16GB RAM. Here's the kernel report:

Anonymous UUID:   
10A62457-AADD-883D-7ED1-8586A76A5237




Fri Jul 11 21:17:00 2014
panic(cpu 0 caller 0xffffff800e2dc24e): Kernel trap at 0xffffff800e2a3423, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000020, CR3: 0x000000002f91b038, CR4: 0x00000000001606e0
RAX: 0x0000000000000020, RBX: 0x00000000003ab130, RCX: 0x0000000000000020, RDX: 0xffffff802e9fe001
RSP: 0xffffff81fac135d0, RBP: 0xffffff81fac135f0, RSI: 0x0000000026a74e9c, RDI: 0xffffff801401d898
R8:  0x0000000000000001, R9:  0x00000000cccccccd, R10: 0xffffff800e8d1600, R11: 0x000000000000000f
R12: 0xffffff8011e48000, R13: 0xffffff80197130c8, R14: 0xffffff801401d898, R15: 0xffffff80197130c8
RFL: 0x0000000000010213, RIP: 0xffffff800e2a3423, CS:  0x0000000000000008, SS:  0x0000000000000010
Fault CR2: 0x0000000000000020, Error code: 0x0000000000000000, Fault CPU: 0x0

Backtrace (CPU 0), Frame : Return Address
0xffffff81fac13260 : 0xffffff800e222f79
0xffffff81fac132e0 : 0xffffff800e2dc24e
0xffffff81fac134b0 : 0xffffff800e2f3746
0xffffff81fac134d0 : 0xffffff800e2a3423
0xffffff81fac135f0 : 0xffffff800e2a5408
0xffffff81fac13610 : 0xffffff800e2a5547
0xffffff81fac13660 : 0xffffff800e290143
0xffffff81fac13710 : 0xffffff800e295c33
0xffffff81fac13740 : 0xffffff800e28f39d
0xffffff81fac13770 : 0xffffff800e28e5ec
0xffffff81fac137b0 : 0xffffff800e2b0175
0xffffff81fac137d0 : 0xffffff800e218df1
0xffffff81fac13820 : 0xffffff800e226dc2
0xffffff81fac13840 : 0xffffff800e226bde
0xffffff81fac13870 : 0xffffff800e2139c5
0xffffff81fac138e0 : 0xffffff800e226ee2
0xffffff81fac13910 : 0xffffff800e25f0f1
0xffffff81fac13950 : 0xffffff800e6ba588
0xffffff81fac13980 : 0xffffff800e6b460d
0xffffff81fac139e0 : 0xffffff7f8fd601ea
0xffffff81fac13a00 : 0xffffff7f8fd75a41
0xffffff81fac13a30 : 0xffffff7f8fd82056
0xffffff81fac13a60 : 0xffffff7f8fd7fa0b
0xffffff81fac13aa0 : 0xffffff7f8fd81c98
0xffffff81fac13b30 : 0xffffff7f8fd7dab3
0xffffff81fac13b50 : 0xffffff7f8fd81f0c
0xffffff81fac13b90 : 0xffffff800e6d03cd
0xffffff81fac13bf0 : 0xffffff800e6cdf7f
0xffffff81fac13d40 : 0xffffff800e2b6998
0xffffff81fac13e50 : 0xffffff800e226bc1
0xffffff81fac13e80 : 0xffffff800e2139c5
0xffffff81fac13ef0 : 0xffffff800e21e013
0xffffff81fac13f70 : 0xffffff800e2c9b8d
0xffffff81fac13fb0 : 0xffffff800e2f3f66



  
Kernel Extensions in backtrace:


     
com.apple.iokit.IOAcceleratorFamily2(98.22)[0EC64777-94B9-32E3-AC03-A2367895744B]@0xffffff7f8fd5f000->0xffffff7f8fdc3fff


        
dependency: com.apple.iokit.IOPCIFamily(2.9)[4662B11D-2ECA-315D-875C-618C97CDAB2A]@0xffffff7f8e8be000


        
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0xffffff7f8f140000




BSD process name corresponding to current thread: WindowServer

Mac OS version:
13E28

Kernel version:
Darwin Kernel Version 13.3.0: Tue Jun  3 21:27:35 PDT 2014; root:xnu-2422.110.17~1/RELEASE_X86_64
Kernel UUID: BBFADD17-672B-35A2-9B7F-E4B12213E4B8



Kernel slide: 
0x000000000e000000



Kernel text base: 0xffffff800e200000
System model name: MacBookPro11,2 (Mac-3CBD00234E554E41)

System uptime in nanoseconds: 378436612596
last loaded kext at 301708823059: com.apple.driver.AppleIntelMCEReporter    104 (addr 0xffffff7f9033b000, size 49152)
last unloaded kext at 190261696144: com.apple.driver.AppleFileSystemDriver    3.0.1 (addr 0xffffff7f901cf000, size 8192)
loaded kexts:
org.virtualbox.kext.VBoxNetAdp    4.3.12
org.virtualbox.kext.VBoxNetFlt    4.3.12
org.virtualbox.kext.VBoxUSB    4.3.12
org.virtualbox.kext.VBoxDrv    4.3.12
com.protech.NoSleep    1.3.3
com.apple.driver.AppleIntelMCEReporter    104
com.apple.filesystems.msdosfs    1.9
com.apple.filesystems.autofs    3.0
com.apple.driver.AppleUpstreamUserClient    3.5.13
com.apple.driver.AppleGraphicsDevicePolicy    3.6.22
com.apple.driver.AudioAUUC    1.60
com.apple.iokit.IOBluetoothSerialManager    4.2.6f1
com.apple.driver.AGPM    100.14.28
com.apple.driver.ApplePlatformEnabler    2.0.9d6
com.apple.driver.X86PlatformShim    1.0.0
com.apple.driver.AppleHDA    2.6.3f4
com.apple.iokit.IOUserEthernet    1.0.0d1
com.apple.driver.AppleIntelHD5000Graphics    8.2.8
com.apple.Dont_Steal_Mac_OS_X    7.0.0
com.apple.driver.AppleHWAccess    1
com.apple.driver.AppleThunderboltIP    1.1.2
com.apple.driver.AppleSMCLMU    2.0.4d1
com.apple.driver.AppleCameraInterface    4.26.0
com.apple.driver.AppleLPC    1.7.0
com.apple.driver.AppleIntelFramebufferAzul    8.2.8
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport    4.2.6f1
com.apple.driver.AppleBacklight    170.3.5
com.apple.driver.AppleMCCSControl    1.2.5
com.apple.driver.AppleUSBTCButtons    240.2
com.apple.driver.AppleUSBTCKeyboard    240.2
com.apple.driver.AppleUSBCardReader    3.4.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN    1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1
com.apple.BootCache    35
com.apple.driver.AppleUSBHub    683.4.0
com.apple.driver.XsanFilter    404
com.apple.iokit.IOAHCIBlockStorage    2.6.0
com.apple.driver.AppleAHCIPort    3.0.5
com.apple.driver.AirPort.Brcm4360    842.21.65
com.apple.driver.AppleUSBXHCI    683.4.0
com.apple.driver.AppleSmartBatteryManager    161.0.0
com.apple.driver.AppleACPIButtons    2.0
com.apple.driver.AppleRTC    2.0
com.apple.driver.AppleHPET    1.8
com.apple.driver.AppleSMBIOS    2.1
com.apple.driver.AppleACPIEC    2.0
com.apple.driver.AppleAPIC    1.7
com.apple.nke.applicationfirewall    153
com.apple.security.quarantine    3
com.apple.kext.triggers    1.0
com.apple.iokit.IOSerialFamily    10.0.7
com.apple.driver.DspFuncLib    2.6.3f4
com.apple.vecLib.kext    1.0.0
com.apple.iokit.IOAudioFamily    1.9.7fc2
com.apple.kext.OSvKernDSPLib    1.14
com.apple.iokit.IOBluetoothFamily    4.2.6f1
com.apple.iokit.IOSurface    91.1
com.apple.driver.X86PlatformPlugin    1.0.0
com.apple.driver.AppleSMC    3.1.8
com.apple.driver.AppleHDAController    2.6.3f4
com.apple.iokit.IOHDAFamily    2.6.3f4
com.apple.driver.IOPlatformPluginFamily    5.7.1d6
com.apple.AppleGraphicsDeviceControl    3.6.22
com.apple.iokit.IOAcceleratorFamily2    98.22
com.apple.iokit.IOBluetoothHostControllerUSBTransport    4.2.6f1
com.apple.driver.AppleGraphicsControl    3.6.22
com.apple.driver.AppleBacklightExpert    1.0.4
com.apple.iokit.IONDRVSupport    2.4.1
com.apple.driver.AppleSMBusController    1.0.12d1
com.apple.iokit.IOGraphicsFamily    2.4.1
com.apple.driver.AppleUSBMultitouch    240.9
com.apple.iokit.IOUSBHIDDriver    660.4.0
com.apple.driver.AppleThunderboltDPInAdapter    3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily    3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter    1.4.5
com.apple.iokit.IOSCSIBlockCommandsDevice    3.6.6
com.apple.iokit.IOUSBMassStorageClass    3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily    3.6.6
com.apple.driver.AppleUSBMergeNub    650.4.0
com.apple.driver.AppleUSBComposite    656.4.1
com.apple.iokit.IOUSBUserClient    660.4.2
com.apple.iokit.IOAHCIFamily    2.6.5
com.apple.driver.AppleThunderboltNHI    2.0.1
com.apple.iokit.IOThunderboltFamily    3.3.1
com.apple.iokit.IO80211Family    640.36
com.apple.driver.mDNSOffloadUserClient    1.0.1b5
com.apple.iokit.IONetworkingFamily    3.2
com.apple.iokit.IOUSBFamily    683.4.0
com.apple.driver.AppleEFINVRAM    2.0
com.apple.driver.AppleEFIRuntime    2.0
com.apple.iokit.IOHIDFamily    2.0.0
com.apple.iokit.IOSMBusFamily    1.1
com.apple.security.sandbox    278.11.1
com.apple.kext.AppleMatch    1.0.0d1
com.apple.security.TMSafetyNet    7
com.apple.driver.AppleKeyStore    2
com.apple.driver.DiskImages    371.1
com.apple.iokit.IOStorageFamily    1.9
com.apple.iokit.IOReportFamily    23
com.apple.driver.AppleFDEKeyStore    28.30
com.apple.driver.AppleACPIPlatform    2.0
com.apple.iokit.IOPCIFamily    2.9
com.apple.iokit.IOACPIFamily    1.4
com.apple.kec.pthread    1
com.apple.kec.corecrypto    1.0

System Profile:
Model: MacBookPro11,2, BootROM MBP112.0138.B07, 4 processors, Intel Core i7, 2.6 GHz, 16 GB, SMC 2.18f10
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (6.30.223.154.65)
Bluetooth: Version 4.2.6f1 14216, 3 services, 15 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0512F, 500,28 GB
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1

Posted on Jul 11, 2014 2:36 PM

Reply

Answer 1

Linc Davis

Level 10

209,541 points

Jul 11, 2014 5:10 PM in response to MaxCrusoe

Remove "NoSleep" and test. If there's no change, remove "VirtualBox."

Any third-party software that doesn't install by drag-and-drop into the Applications folder, and uninstall by drag-and-drop to the Trash, is a system modification.

Whenever you remove system modifications, they must be removed completely, and the only way to do that is to use the uninstallation tool, if any, provided by the developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job.

I never install system modifications myself, and (unless otherwise specified in this comment) I don't know how to uninstall them. You'll have to do your own research to find that information.

Here are some general guidelines to get you started. Suppose you want to remove something called “BrickMyMac” (a hypothetical example.) First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickmymac.com. (That may not be the actual name of the site; if necessary, search the Web for the product name.) If you don’t find anything on the website or in your search, contact the developer. While you're waiting for a response, download BrickMyMac.dmg and open it. There may be an application in there such as “Uninstall BrickMyMac.” If not, open “BrickMyMac.pkg” and look for an Uninstall button. The uninstaller might also be accessed by clicking the Customize button, if there is one.

Back up all data before making any changes.

You will generally have to restart the computer in order to complete an uninstallation. Until you do that, there may be no effect, or unpredictable effects.

If you can’t remove software in any other way, you’ll have to erase and install OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.

WARNING: Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" such as "AppCleaner" and the like that purport to remove software.

Reply

Answer 2

MaxCrusoe Author

Level 1

0 points

Jul 11, 2014 6:05 PM in response to Linc Davis

Thanks for the detailed help.

Before I wanted to start to disable one thing after another, I tried it again a few times and this time, no crashes. This is strange, considering how often and reproducible it did crash on me.

But your description is very helpful and I will get back to it in case this happens again.

Reply