my iphone has gone off and wont turn back on again

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Level 1

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My IPhone 4 has crashed/gone off and it will not turn back on again, how do I fix this and what do I do to fix it???😕

Posted on Jul 11, 2014 3:26 PM

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Answer 1

Best reply

Level 10

124,145 points

Try a reset, hold the power button and the home button until you see the apple then let go.

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Answer 2

Level 1

0 points

that has worked thankyou ever so much but on my screen it has a picture of the iTunes logo and charging cable what do I do now please??

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Answer 3

Level 10

124,145 points

Now you are in recovery mode. You need to restore through iTunes on your computer then reload your most recent backup.

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Answer 4

Here is a support article to help:

Best of luck,

GB

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