I have just upgraded to Mavericks and Mail doesn't work. The first time I opened it, it imported all of my mail from hotmail and gmail, but then failed to open the main window once it was done. I have to force quit to shut Mail down after I've opened it. The drop down menu's only have very limited options active...every option under 'File' is inactive. Help. Mavericks is really living up to its name unfortunately.
With Mail quit....
Go to your User's Library folder.
**Show Library Folder**
Select the Finder in the Dock. Under Go in the Menu bar > hold down the Option key and you’ll see the Library.
• Go to Containers. Drag the com.apple.mail folder to the Desktop
• Go to Mail folder.
Select the V2 > MailData folder.
Delete any files in MailData with envelope in the name. (should be 3)
• Go to Preferences. If you find any com.apple.mail.plist files, delete these.
Log out under the Apple in the Menu bar
Log in
Open Mail.
Mail will reindex your files.
Please follow these directions to delete the Mail "sandbox" folders. In OS X 10.9 there are two sandboxes, while in 10.8 there is only one. If you're running a version older than 10.8, this comment isn't applicable.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Containers/com.apple.mail
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder—not just its contents—to the Desktop. Leave the Finder window open for now.
Log out and log back in. Launch Mail and test. If the problem is resolved, you may have to recreate some of your Mail settings. You can then delete the folder you moved and close the Finder window.
This action will delete any custom Mail stationery that you have created. If you want to preserve it, ask for instructions.
If you still have the problem, quit Mail again and put the folder back where it was, overwriting the one that may have been created in its place. Repeat with this line:
~/Library/Containers/com.apple.MailServiceAgent
Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
Hi
After doing this, logging back in and loading Mail, I was told that Mail would have to import my messages first before using it, as it did the first time I opened it after upgrading to Mavericks. I clicked ok and it began importing 56000 messages. When done (after about 15-20 min), the window disappeared and I was left with no window, just as the problem presented in the first place.
Then, upon quitting I had to force quit Mail again.
I tried this again and the same thing happened, but it imported 45000 messages (as opposed to 56000 the previous time)
Once the messages were imported, the alarm to notify me there was new mail sounded...but there is still no window.
Ideas?
The same happened for your first step as I explained with dianeoforegon.
This line does not exist: ~/Library/Containers/com.apple.MailServiceAgent
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
Thanks for your help. Let me know if this helps.
13/07/2014 12:32:50.060 am com.apple.launchd.peruser.502[157]: (com.akamai.client.plist[14388]) assertion failed: 13E28: launchd + 105865 [364E35A7-9FA7-3950-8494-40B49A2E7250]: 0xd
13/07/2014 12:32:50.075 am com.apple.launchd.peruser.502[157]: (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds
13/07/2014 12:32:55.019 am pacemaker[124]: drift value is zero, setting interval to 60 seconds
13/07/2014 12:33:00.076 am com.apple.launchd.peruser.502[157]: (com.akamai.client.plist[14389]) assertion failed: 13E28: launchd + 105865 [364E35A7-9FA7-3950-8494-40B49A2E7250]: 0xd
13/07/2014 12:33:00.086 am com.apple.launchd.peruser.502[157]: (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds
13/07/2014 12:33:10.153 am com.apple.launchd.peruser.502[157]: (com.akamai.client.plist[14390]) assertion failed: 13E28: launchd + 105865 [364E35A7-9FA7-3950-8494-40B49A2E7250]: 0xd
13/07/2014 12:33:10.165 am com.apple.launchd.peruser.502[157]: (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds
13/07/2014 12:33:20.166 am com.apple.launchd.peruser.502[157]: (com.akamai.client.plist[14391]) assertion failed: 13E28: launchd + 105865 [364E35A7-9FA7-3950-8494-40B49A2E7250]: 0xd
13/07/2014 12:33:20.180 am com.apple.launchd.peruser.502[157]: (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds
13/07/2014 12:33:22.065 am Mail[14392]: CoreData: error: (11) Fatal error. The database at /Users/timothytrevaskis/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed'
13/07/2014 12:33:22.066 am Mail[14392]: CoreData: error: exception during fetchRowForObjectID: Fatal error. The database at /Users/timothytrevaskis/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed' with userInfo of {
NSFilePath = "/Users/timothytrevaskis/Library/Application Support/AddressBook/MailRecents-v4.abcdmr";
NSSQLiteErrorDomain = 11;
}
13/07/2014 12:33:22.068 am Mail[14392]: CoreData: error: (11) Fatal error. The database at /Users/timothytrevaskis/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed'
13/07/2014 12:33:22.068 am Mail[14392]: CoreData: error: exception during fetchRowForObjectID: Fatal error. The database at /Users/timothytrevaskis/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed' with userInfo of {
NSFilePath = "/Users/timothytrevaskis/Library/Application Support/AddressBook/MailRecents-v4.abcdmr";
NSSQLiteErrorDomain = 11;
}
13/07/2014 12:33:22.080 am Mail[14392]: CoreData: error: (11) Fatal error. The database at /Users/timothytrevaskis/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed'
13/07/2014 12:33:22.080 am Mail[14392]: CoreData: error: exception during fetchRowForObjectID: Fatal error. The database at /Users/timothytrevaskis/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed' with userInfo of {
NSFilePath = "/Users/timothytrevaskis/Library/Application Support/AddressBook/MailRecents-v4.abcdmr";
NSSQLiteErrorDomain = 11;
}
13/07/2014 12:33:22.385 am Mail[14392]: CoreData: error: (11) Fatal error. The database at /Users/timothytrevaskis/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed'
13/07/2014 12:33:22.385 am Mail[14392]: CoreData: error: exception during fetchRowForObjectID: Fatal error. The database at /Users/timothytrevaskis/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed' with userInfo of {
NSFilePath = "/Users/timothytrevaskis/Library/Application Support/AddressBook/MailRecents-v4.abcdmr";
NSSQLiteErrorDomain = 11;
}
13/07/2014 12:33:22.386 am Mail[14392]: Rethrowing (from nts_ValueForProperty:) NSInternalInconsistencyException: Fatal error. The database at /Users/timothytrevaskis/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed'
13/07/2014 12:33:22.386 am Mail[14392]: Fatal error. The database at /Users/timothytrevaskis/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed'
13/07/2014 12:33:30.182 am com.apple.launchd.peruser.502[157]: (com.akamai.client.plist[14399]) assertion failed: 13E28: launchd + 105865 [364E35A7-9FA7-3950-8494-40B49A2E7250]: 0xd
13/07/2014 12:33:30.195 am com.apple.launchd.peruser.502[157]: (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds
13/07/2014 12:33:40.259 am com.apple.launchd.peruser.502[157]: (com.akamai.client.plist[14400]) assertion failed: 13E28: launchd + 105865 [364E35A7-9FA7-3950-8494-40B49A2E7250]: 0xd
13/07/2014 12:33:40.273 am com.apple.launchd.peruser.502[157]: (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds
13/07/2014 12:33:50.274 am com.apple.launchd.peruser.502[157]: (com.akamai.client.plist[14401]) assertion failed: 13E28: launchd + 105865 [364E35A7-9FA7-3950-8494-40B49A2E7250]: 0xd
13/07/2014 12:33:50.288 am com.apple.launchd.peruser.502[157]: (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds
13/07/2014 12:33:55.032 am pacemaker[124]: drift value is zero, setting interval to 60 seconds
13/07/2014 12:34:00.289 am com.apple.launchd.peruser.502[157]: (com.akamai.client.plist[14402]) assertion failed: 13E28: launchd + 105865 [364E35A7-9FA7-3950-8494-40B49A2E7250]: 0xd
13/07/2014 12:34:00.301 am com.apple.launchd.peruser.502[157]: (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds
13/07/2014 12:34:10.303 am com.apple.launchd.peruser.502[157]: (com.akamai.client.plist[14403]) assertion failed: 13E28: launchd + 105865 [364E35A7-9FA7-3950-8494-40B49A2E7250]: 0xd
13/07/2014 12:34:10.314 am com.apple.launchd.peruser.502[157]: (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds
13/07/2014 12:34:20.315 am com.apple.launchd.peruser.502[157]: (com.akamai.client.plist[14404]) assertion failed: 13E28: launchd + 105865 [364E35A7-9FA7-3950-8494-40B49A2E7250]: 0xd
Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Application Support/AddressBook/MailRecents-v4.abcdmr
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Quit the application if it's running. Move the selected item to the Trash. Relaunch the application and test.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
Linc Davis, you are a legend. I can't believe you solved this...genius!
Linc Davis wrote:
Please follow these directions to delete the Mail "sandbox" folders. In OS X 10.9 there are two sandboxes, while in 10.8 there is only one. If you're running a version older than 10.8, this comment isn't applicable.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Containers/com.apple.mail
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder—not just its contents—to the Desktop. Leave the Finder window open for now.
Log out and log back in. Launch Mail and test. If the problem is resolved, you may have to recreate some of your Mail settings. You can then delete the folder you moved and close the Finder window.
This action will delete any custom Mail stationery that you have created. If you want to preserve it, ask for instructions.
If you still have the problem, quit Mail again and put the folder back where it was, overwriting the one that may have been created in its place. Repeat with this line:
~/Library/Containers/com.apple.MailServiceAgent
Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
Fixed my Mavericks "Mail wouldn't launch" issue! I would click Mail and the process would be running, but nothing would ever come up. This procedure brought it back. Linc, you rock.
Mavericks Mail not showing main window.
