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My 4S is frozen after attempting software update

I attempted to update to the latest software for my 4S and it froze, three quarters of the way through the process. I cannot do anything with the phone now. Please help. Need the phone for business ASAP!

Posted on Jul 11, 2014 8:39 PM

Reply
2 replies

Jul 11, 2014 8:44 PM in response to divndwn

Hi divndwn,


Reset your device: Hold down the Home and Power buttons at the same time and continue to hold them down until the Apple appears (up to 30 seconds). Once the reset is complete the Home screen will display again. Go to Settings>General>About and check your Version number to see if the update actually completed. If it did not, connect your device to iTunes on the computer you sync with and do the update via iTunes.


Cheers,


GB

My 4S is frozen after attempting software update

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