Hi there gerwinx44,
You may find the troubleshooting steps in the article below helpful.
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.
- Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
- Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good
- Confirm that your security software and settings are allowing communication between your device and update servers
- If you still see the error message when you update or restore, contact Apple support.
until now my friend nothing happened in my iphone 4s i do everything..and i dont know what to do i buy already new phone..not apple brand.. sorry for my english... i do also reinstall my windows OS 8 pro in my laptop because i was thinking that my laptop is some missing .dll file. and then the same error i got error 1.