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The usb ports on my mac book air seem not to work

So, they do but it seems selective. On my 2008 iMac I would plug in my thumb drive and it was near instant but on my MBA ill plug it in on the right side and it rarely works but my mouse works fine there. On the left side it takes a few seconds then it works but it seems longer than my older macs. This computer isn't old about a week old, so ideas. Its not a mounting issue it dosen't show up in the disk utility, until it works.

Posted on Jul 11, 2014 10:13 PM

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Question marked as Best reply

Posted on Jul 12, 2014 4:25 AM

Reset SMC. http://support.apple.com/kb/HT3964


Choose the appropriate method.

"Resetting SMC on portables with a battery you should not remove on your own".



You can return a new Mac within 14 days of purchase.


Return it and get another one.


A new Mac is in warranty for 1 year from the date of purchase.


A new Mac comes with 90 days of free tech support from AppleCare.


AppleCare: 1-800-275-2273


Genius Bar reservation


http://www.apple.com/retail/geniusbar/



Best.

1 reply
Question marked as Best reply

Jul 12, 2014 4:25 AM in response to sadaromin13

Reset SMC. http://support.apple.com/kb/HT3964


Choose the appropriate method.

"Resetting SMC on portables with a battery you should not remove on your own".



You can return a new Mac within 14 days of purchase.


Return it and get another one.


A new Mac is in warranty for 1 year from the date of purchase.


A new Mac comes with 90 days of free tech support from AppleCare.


AppleCare: 1-800-275-2273


Genius Bar reservation


http://www.apple.com/retail/geniusbar/



Best.

The usb ports on my mac book air seem not to work

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