Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

This installation package could not be opened. Verify that the package exists and that you can access it, or contact the applikcation vendor to verify that this is a valid Windows Installer package." How to fix this installation error?

Does anyone know, how to fix ' This installation package could not be opened. Verify that the package exists and that you can access it, or contact the applikcation vendor to verify that this is a valid Windows Installer package." ?

Posted on Jul 12, 2014 4:22 AM

Reply
3 replies

Jul 12, 2014 5:11 AM in response to Seth_Seth

At what point in the process are you getting this message? Have you tried downloading a fresh copy of the iTunes setup file from http://www.apple.com/itunes/download/ ?


For general advice see Troubleshooting issues with iTunes for Windows updates.


The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.


Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.


tt2

Jul 25, 2014 7:55 AM in response to Seth_Seth

Reboot the machine.

Work through the steps in the second box to remove any remaining components of a previous installation.

Download a fresh copy of the installer using the links in the further information area of Troubleshooting issues with iTunes for Windows updates.

The file should download directly within your browser. If any third party download "assistant" tries to take charge of downloading it you have other problems.

Once the installer is downloaded right-click on it, possibly with CTRL held down, and Run as Administrator.

If it fails again temporarily disable your AV software and try again.


tt2

This installation package could not be opened. Verify that the package exists and that you can access it, or contact the applikcation vendor to verify that this is a valid Windows Installer package." How to fix this installation error?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.