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iPhone clicking wrong place

I was given an iPhone 5s, it had already been restored to factory settings for me. The screen is playing up and clicking in different places from where I am actually clicking. For example I was trying to open a text message but it was registering that I was clicking on the edit button or swiping across the to delete the message. The only way I have found to resolve the issue temporarily is to lock the phone. Is anyone else experiencing this issue and is there a way to fix it? Does this fall under a software problem that apple will replace the phone for? Thanks.

Posted on Jul 12, 2014 5:55 AM

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Posted on Nov 16, 2017 2:40 PM

I am having the same issue with my 7+ and the article you linked does not address the phone recognizing taps in the wrong spot.

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iPhone clicking wrong place

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