10.9.4 finder freeze

Question

Level 1

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10.9.4 finder freeze

For the last week any application, Chrome, Lightroom, where I need to explore out to a file on my desktop it freezes, and gives me the spinning color wheel. It never recovers, and I have to open another application in order to be able to get to the FORCE QUIT.

I have: run disk utilities and repaired permissions on the disk, reinstalled the 10.9.4 combo pack, reinstalled the OS, and I have verified that this problem only seems to effect my profile. I can log in as the guest, and explore to the desktop without issue.

Please help.

Posted on Jul 12, 2014 8:25 AM

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Answer 1

Linc Davis

Level 10

209,547 points

Jul 12, 2014 9:54 AM in response to Beej1024

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES ▹ All Messages

from the log list on the left. If you don't see that list, select

View ▹ Show Log List

from the menu bar at the top of the screen.Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name, may appear in the log. Anonymize before posting.

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Answer 2

Beej1024 Author

Level 1

0 points

Jul 12, 2014 12:11 PM in response to Linc Davis

7/12/14 3:07:07.728 PM com.apple.IconServicesAgent[229]: main Failed to composit image for binding VariantBinding [0x167] flags: 0x8 binding: FileInfoBinding [0x24f] - extension: PNG, UTI: public.png, fileType: ????.

7/12/14 3:07:07.729 PM quicklookd[281]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0x803] flags: 0x8 binding: FileInfoBinding [0x703] - extension: PNG, UTI: public.png, fileType: ???? request size:16 scale: 1

7/12/14 3:07:12.048 PM com.apple.IconServicesAgent[229]: main Failed to composit image for binding VariantBinding [0x25d] flags: 0x8 binding: FileInfoBinding [0x175] - extension: gif, UTI: com.compuserve.gif, fileType: ????.

7/12/14 3:07:12.049 PM quicklookd[281]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0xa03] flags: 0x8 binding: FileInfoBinding [0x903] - extension: gif, UTI: com.compuserve.gif, fileType: ???? request size:16 scale: 1

7/12/14 3:07:24.202 PM mds[40]: (Normal) Volume: volume:0x7fac84815000 ********** Bootstrapped Creating a default store:0 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/firmwaresyncd.EfXTVZ

7/12/14 3:07:31.769 PM syncdefaultsd[302]: Fixing push token

7/12/14 3:07:38.215 PM com.apple.InputMethodKit.UserDictionary[310]: -[PFUbiquitySwitchboardEntryMetadata setUseLocalStorage:](760): CoreData: Ubiquity: beej612~F9B47F2E-A783-5D04-8889-F04A32CC931F:UserDictionary

Using local storage: 1

7/12/14 3:07:38.629 PM com.apple.InputMethodKit.UserDictionary[310]: -[PFUbiquitySwitchboardEntryMetadata setUseLocalStorage:](760): CoreData: Ubiquity: beej612~F9B47F2E-A783-5D04-8889-F04A32CC931F:UserDictionary

Using local storage: 0

7/12/14 3:07:41.341 PM mDNSResponder[41]: 35: Could not write data to clientPID[298](Safari) because of error - aborting connection

7/12/14 3:07:41.341 PM mDNSResponder[41]: 35: DNSServiceGetAddrInfo v4v6 clients1.google.com. PID[298](Safari)

7/12/14 3:07:48.345 PM VDCAssistant[317]: AVFJPG_GetJPEGDecodeAvailability unsupported

7/12/14 3:08:03.551 PM com.apple.SecurityServer[14]: Session 100007 created

7/12/14 3:08:22.510 PM com.apple.SecurityServer[14]: Session 100016 created

7/12/14 3:08:27.259 PM com.apple.IconServicesAgent[229]: main Failed to composit image for binding VariantBinding [0x30f] flags: 0x8 binding: FileInfoBinding [0x40f] - extension: m4v, UTI: com.apple.m4v-video, fileType: ????.

7/12/14 3:08:27.260 PM quicklookd[322]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0xc03] flags: 0x8 binding: FileInfoBinding [0xb03] - extension: m4v, UTI: com.apple.m4v-video, fileType: ???? request size:16 scale: 1

7/12/14 3:08:29.728 PM com.apple.IconServicesAgent[229]: main Failed to composit image for binding VariantBinding [0x50d] flags: 0x8 binding: FileInfoBinding [0x283] - extension: m4a, UTI: com.apple.m4a-audio, fileType: ????.

7/12/14 3:08:29.728 PM quicklookd[322]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0x1003] flags: 0x8 binding: FileInfoBinding [0xf03] - extension: m4a, UTI: com.apple.m4a-audio, fileType: ???? request size:16 scale: 1

7/12/14 3:08:33.495 PM Console[327]: setPresentationOptions called with NSApplicationPresentationFullScreen when there is no visible fullscreen window; this call will be ignored.

7/12/14 3:08:34.638 PM WindowServer[86]: disable_update_timeout: UI updates were forcibly disabled by application "Console" for over 1.00 seconds. Server has re-enabled them.

7/12/14 3:08:35.114 PM WindowServer[86]: common_reenable_update: UI updates were finally reenabled by application "Console" after 1.48 seconds (server forcibly re-enabled them after 1.00 seconds)

7/12/14 3:09:29.484 PM loginwindow[44]: *** WARNING: -[NSImage compositeToPoint:operation:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.

7/12/14 3:09:29.484 PM loginwindow[44]: *** WARNING: -[NSImage compositeToPoint:fromRect:operation:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.

7/12/14 3:09:31.205 PM com.apple.launchd[1]: (com.apple.WebKit.WebContent.1C7C10D9-63BD-4DB2-87E5-6FC0567CE8FF[307]) Could not terminate job: 3: No such process

7/12/14 3:09:31.205 PM com.apple.launchd[1]: (com.apple.WebKit.WebContent.1C7C10D9-63BD-4DB2-87E5-6FC0567CE8FF[307]) Using fallback option to terminate job...

7/12/14 3:09:31.225 PM com.apple.launchd.peruser.501[161]: (com.apple.Safari.38400[298]) Exited: Terminated: 15

7/12/14 3:09:31.232 PM com.apple.launchd[1]: (com.apple.WebKit.Networking.A8B81469-290A-4D0C-B93E-E3E7445F0E18[300]) Exited with code: 1

7/12/14 3:09:54.625 PM VDCAssistant[349]: AVFJPG_GetJPEGDecodeAvailability unsupported

7/12/14 3:09:56.270 PM spindump[330]: Saved hang report for Safari version 7.0.5 (9537.77.4) to /Library/Logs/DiagnosticReports/Safari_2014-07-12-150956_Brian-Johnsons-iMac.ha ng

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Answer 3

Linc Davis

Level 10

209,547 points

Jul 12, 2014 12:27 PM in response to Beej1024

Does the same thing happen when you try to save to another folder, such as Documents? Can you open the Desktop folder in a Finder window?

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Answer 4

Beej1024 Author

Level 1

0 points

Jul 12, 2014 1:35 PM in response to Linc Davis

No problem when I use a lower folder, and desktop opens no problem and I can access files without issue using the finder. Issue is presenting itself when I use Gmail in Chrome or Safari and try to attach a file on my desktop, and it also causes problem in Adobe Lightroom when I try to export a file to the desktop. If I go to a lower folder in documents or anywhere else, both applications work fine.

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Answer 5

Linc Davis

Level 10

209,547 points

Jul 12, 2014 1:42 PM in response to Beej1024

Back up all data.

Please triple-click anywhere in the line below on this page to select it:

mv ~/Desktop/.DS_Store /tmp/

Copy the selected text to the Clipboard by pressing the key combination command-C.

Launch the built-in Terminal application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.

Paste into the Terminal window by pressing the key combination command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.

Wait for a new line ending in a dollar sign ($) to appear below what you entered. You can then quit Terminal. Test.

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Answer 6

Beej1024 Author

Level 1

0 points

Jul 12, 2014 2:14 PM in response to Linc Davis

Same result, application goes "not responding". I rebooted also, and my icons defaulted to the right, where before I had them to the left.

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Answer 7

Linc Davis

Level 10

209,547 points

Jul 12, 2014 2:42 PM in response to Beej1024

This procedure is a diagnostic test. It makes no changes to your data.

Please run the following command in a Terminal window as before:

ls -@Oaen Des* | pbcopy

The output of the command will be automatically copied to the Clipboard. If the command produced no output, the Clipboard will be empty. Paste into a reply to this message.

The Terminal window doesn't show the output. Please don't copy anything from there.

If any personal information appears in the output, anonymize before posting, but don’t remove the context.

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Answer 8

Beej1024 Author

Level 1

0 points

Jul 12, 2014 2:44 PM in response to Linc Davis

total 58312

drwx------+ 14 501 20 - 476 Jul 12 17:16 .

0: ABCDEFAB-CDEF-ABCD-EFAB-CDEF0000000C deny delete

drwxr-xr-x+ 26 501 20 - 884 Jul 11 13:59 ..

0: ABCDEFAB-CDEF-ABCD-EFAB-CDEF0000000C deny delete

-rw-r--r--@ 1 501 20 - 6148 Jul 12 17:16 .DS_Store

com.apple.FinderInfo 32

-rw-r--r--@ 1 501 20 - 2236033 Nov 17 2013 .jpg

com.apple.quarantine 23

-rw-r--r--@ 1 501 20 - 954696 Nov 17 2013 .jpg (1)

com.apple.quarantine 23

-rw-r--r-- 1 501 20 - 0 Mar 15 2011 .localized

-rw-r--r--@ 1 501 20 - 263784 Jul 12 17:13 Adobe Photoshop Lightroom 5

com.apple.FinderInfo 32

com.apple.ResourceFork 541184

-rw-r--r--@ 1 501 20 - 2064216 Jul 12 16:32 Aperture

com.apple.FinderInfo 32

com.apple.ResourceFork 2403828

-rw-------@ 1 501 20 - 1061763 Aug 20 2012 BJJ_6270.jpg

com.apple.quarantine 22

-rw-r--r--@ 1 501 20 - 7237282 Jul 12 17:16 IMG_7673.JPG

com.apple.metadata:kMDItemWhereFroms 462

com.apple.quarantine 64

-rw-r--r--@ 1 501 20 - 812180 Jul 12 16:32 Microsoft Word

com.apple.FinderInfo 32

com.apple.ResourceFork 1035445

-rw-r--r--@ 1 501 20 - 1230136 Jul 12 17:13 NetExtender

com.apple.FinderInfo 32

com.apple.ResourceFork 2489356

-rw-r--r--@ 1 501 20 - 1008728 Jul 12 16:32 Remote Desktop Connection

com.apple.FinderInfo 32

com.apple.ResourceFork 1997790

-rw-r--r--@ 1 501 20 - 2109512 Jul 12 16:32 iTunes

com.apple.FinderInfo 32

com.apple.ResourceFork 2369480

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Answer 9

Linc Davis

Level 10

209,547 points

Jul 12, 2014 2:58 PM in response to Beej1024

There are two fairly large hidden files in the Desktop folder named ".jpg" and ".jpg (1)". Do you happen to know what they are or why they are there?

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Answer 10

Beej1024 Author

Level 1

0 points

Jul 12, 2014 2:59 PM in response to Linc Davis

I do not see them on my desktop.

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Answer 11

Linc Davis

Level 10

209,547 points

Jul 12, 2014 3:09 PM in response to Beej1024

That's because they are, as I mentioned, invisible. I take it you don't know what they are?

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Answer 12

Beej1024 Author

Level 1

0 points

Jul 12, 2014 3:16 PM in response to Linc Davis

No idea. I just revealed them, and deleted them. They must have been corrupted. I deleted them, switched it back to hide the hidden files again, and now everything works.

Thank you!

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