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after updating iTunes to 11.3 it won't recogize my device

I just installed the latest itunes version to my PC running windows 8.1. After that, it will no longer recognize my iphone 5s (ios 7.1.2). I hear the connecting sound when plugging to my pc, the iphone shows in windows explorer and is charging, but itunes just sits idle. I've seen other people here are having the same problem, has anyone come up with a solution?

Posted on Jul 12, 2014 10:08 AM

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after updating iTunes to 11.3 it won't recogize my device

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