Menlyn IStore in Pretoria in South Africa. Terrible repair outcome!
Good Day,
My fiancée and I are extremely disappointed and are trusting in you to please assist us in resolving this rather unfortunate situation. We sent in a set of earphones for repair at the Menlyn Shopping Mall IStore branch in South Africa, Gauteng, Pretoria, the repair has taken almost 12 months to resolve and finally with a terrible outcome...
1.The Menlyn IStore discarded/scrapped my property without my consent.
2.The Menlyn iStore's communication was extremely poor re the questions I required answering.
3.The Menlyn IStore are trying to resolve their mistakes by offering my a R300 voucher!?
My set of earphones cost me R799 so it's only fair I get reimbursed the same.
Your assistance will be much appreciated.
Kind Regards
Mark McDonald &
Shannon Welsford