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Menlyn IStore in Pretoria in South Africa. Terrible repair outcome!

Good Day,

My fiancée and I are extremely disappointed and are trusting in you to please assist us in resolving this rather unfortunate situation. We sent in a set of earphones for repair at the Menlyn Shopping Mall IStore branch in South Africa, Gauteng, Pretoria, the repair has taken almost 12 months to resolve and finally with a terrible outcome...

1.The Menlyn IStore discarded/scrapped my property without my consent.

2.The Menlyn iStore's communication was extremely poor re the questions I required answering.

3.The Menlyn IStore are trying to resolve their mistakes by offering my a R300 voucher!?

My set of earphones cost me R799 so it's only fair I get reimbursed the same.

Your assistance will be much appreciated.

Kind Regards



Mark McDonald &

Shannon Welsford

Posted on Jul 12, 2014 10:58 AM

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1 reply

Menlyn IStore in Pretoria in South Africa. Terrible repair outcome!

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