3 Replies Latest reply: Jul 17, 2014 6:09 PM by Metacalf
Metacalf Level 1 (0 points)

After four years of recovering beautifully from spills and falls, I think my overly ambitious software updates may have done in my mid 2010 MacBook Pro.


Aside from the usual Internet and word processing, I use my MBP for video editing.


About two months ago, I finally upgraded from Snow Leopard (10.6) to Mavericks (10.9.3) because I wanted to switch from FinalCut Pro X (and my torrented FCP7) to Adobe Premiere CC.  I immediately downloaded several Creative Cloud applications and noticed a bit of slowdown, especially when using Premiere.  Figuring the Creative Cloud video apps were too much for my old MBP, I deleted everything except Photoshop and Muse, and I purchased a desktop PC for video editing on Premiere (waiting for it to arrive).


I deleted several Creative Cloud applications and about 100 GB of video files (transferred from my Mac HD to an external HD).  Immediately after, I saw an available software update and clicked it, upgrading me to the new Mavericks 10.9.4.  Right after that, the Creative Cloud desktop app stopped working, so I reinstalled it.


After that, my MBP slowed down considerably.  It takes 10-20 minutes to open any application, including Activity Monitor and Disk Utility.


I backed up using Time Machine (took about 8 hours), and I repaired the disk using Disk Utility.  Repairing the disk hasn't sped anything up.


I know my hard drive is way too full, but I can't figure out why so much of it is going to backups.  Since my hard drive is more than 80% full, shouldn't Time Machine automatically delete local images to bring it back to 80% at the very least?  I'm using my external hard drive for Time Machine backups, so I don't know why so many are on Mac HD.



Screen Shot 2014-07-12 at 4.35.32 PM.png

I can think of so many things that could be wrong - I only have 4GB RAM, my hard drive is almost full, and I probably shouldn't have installed Mavericks on such an old system in the first place - I'm not quite sure how to start fixing this problem.  I'd like to be able to continue using my laptop for web browsing, MS Office Suite, FCPX, and FCP7.  I'd be fine with reinstalling Snow Leopard (I still have the DVD), as long as the files on my hard drive are still accessible.


I'm planning to go to a repair specialist on Monday, but if anyone has advice on fixes I can do in the meantime or things I can do to make his life easier, I'd really appreciate it!


EtreCheck version: 1.9.12 (48)

Report generated July 12, 2014 at 1:34:06 PM EDT


Hardware Information:

  MacBook Pro (13-inch, Mid 2010) (Verified)

  MacBook Pro - model: MacBookPro7,1

  1 2.4 GHz Intel Core 2 Duo CPU: 2 cores

  4 GB RAM


Video Information:

  NVIDIA GeForce 320M - VRAM: 256 MB

  Color LCD 1280 x 800


System Software:

  OS X 10.9.4 (13E28) - Uptime: 0 days 1:58:2


Disk Information:

  Hitachi HTS545025B9SA02 disk0 : (250.06 GB)

  EFI (disk0s1) <not mounted>: 209.7 MB

  Macintosh HD (disk0s2) / [Startup]: 249.2 GB (37.49 GB free)

  Recovery HD (disk0s3) <not mounted>: 650 MB




USB Information:

  Apple Inc. Built-in iSight

  Apple Internal Memory Card Reader

  Apple Inc. BRCM2046 Hub

  Apple Inc. Bluetooth USB Host Controller

  Apple Computer, Inc. IR Receiver

  Apple Inc. Apple Internal Keyboard / Trackpad



  Mac App Store and identified developers


Kernel Extensions:

  [not loaded] com.flipvideo.IOUSBCameraMassStorage (1.0.1) Support


Launch Daemons:

  [loaded] com.adobe.fpsaud.plist Support

  [running] com.bradfordnetworks.agent.plist Support

  [running] com.flipvideo.FlipShareServer.launchd.plist Support

  [loaded] com.google.keystone.daemon.plist Support


Launch Agents:

  [not loaded] com.adobe.AAM.Updater-1.0.plist Support

  [running] com.adobe.AdobeCreativeCloud.plist Support

  [running] com.flipvideo.FlipShare.AutoRun.plist Support

  [loaded] com.google.keystone.agent.plist Support

  [running] com.hp.help.tocgenerator.plist Support


User Launch Agents:

  [not loaded] com.adobe.AAM.Updater-1.0.plist Support

  [failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist

  [loaded] com.facebook.videochat.[redacted].plist Support

  [running] com.spotify.webhelper.plist Support


User Login Items:



Internet Plug-ins:

  o1dbrowserplugin: Version: Support

  nplastpass: Version: 2.5.5 Support

  Default Browser: Version: 537 - SDK 10.9

  OfficeLiveBrowserPlugin: Version: 12.3.6 Support

  AdobeAAMDetect: Version: AdobeAAMDetect - SDK 10.7 Support

  FlashPlayer-10.6: Version: - SDK 10.6 Support

  Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support

  Flash Player: Version: - SDK 10.6 Support

  QuickTime Plugin: Version: 7.7.3

  googletalkbrowserplugin: Version: Support

  iPhotoPhotocast: Version: 7.0

  JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version


Safari Extensions:

  LastPass: Version: 3.1.41

  Searchme: Version: 1.3


Audio Plug-ins:

  BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

  AirPlay: Version: 2.0 - SDK 10.9

  AppleAVBAudio: Version: 203.2 - SDK 10.9

  iSightAudio: Version: 7.7.3 - SDK 10.9


iTunes Plug-ins:

  Quartz Composer Visualizer: Version: 1.4 - SDK 10.9


User Internet Plug-ins:

  UploadManager: Version: (null) Support

  EMusic: Version: EMusic 1.0.0 Support

  ContentManager: Version: (null) Support

  RocketEngine: Version: (null) Support


3rd Party Preference Panes:

  3ivx MPEG-4  Support

  Flash Player  Support


Time Machine:

  Auto backup: YES

  Volumes being backed up:

  Macintosh HD: Disk size: 232.09 GB Disk used: 197.17 GB


  My Passport for Mac [Local] (Last used)

  Total size: 931.16 GB

  Total number of backups: 7

  Oldest backup: 2014-06-07 00:28:18 +0000

  Last backup: 2014-07-12 14:47:51 +0000

  Size of backup disk: Excellent

  Backup size 931.16 GB > (Disk size 232.09 GB X 3)

  Time Machine details may not be accurate.

  All volumes being backed up may not be listed.


Top Processes by CPU:

      5% Creative Cloud

      5% WindowServer

      2% mdworker

      2% mds_stores

      2% mds


Top Processes by Memory:

  147 MB com.apple.IconServicesAgent

  111 MB Creative Cloud

  106 MB Google Chrome

  102 MB mds_stores

  70 MB Google Chrome Helper


Virtual Memory Information:

  1.51 GB Free RAM

  1.46 GB Active RAM

  293 MB Inactive RAM

  499 MB Wired RAM

  508 MB Page-ins

  0 B Page-outs

  • Melophage Level 5 (7,140 points)



    I have the same model MacBook Pro as you, and I’m running OS X 10.9.4 on mine without problems. I’d highly recommend that you upgrade your RAM; our model can work with 16 GB of RAM when Mac OS X 10.7.5 or newer is installed. I’ve got 8 GB in mine, but I’m not doing any video editing; you’d probably find 16 GB to be best. If your video editing is disk-bound, then you’d also benefit by replacing your internal HDD with a SSD.

  • Metacalf Level 1 (0 points)

    Thanks!  I've been thinking about adding more RAM, so I'll definitely look into buying some.  It's also great to hear that our model can work with 10.9.4!

  • Metacalf Level 1 (0 points)

    Just wanted to follow up and say I got 16GB RAM.  At first, my laptop was as slow as ever, but after uninstalling and reinstalling some of the Adobe Creative Cloud applications and clearing up some login items, it's running quickly again!  Thanks for your response.