can't access webpages on mac
Hi i was wondering if someone can help me.
I can't access most webpages. i can go onto google but when i double click a link it won't let me access it.
Go step by step and test.
1. Power cycle
Power off the router. Unplug it from the wall. Wait a while.
Plug it back to the wall. Power the router on. Wait until all the lights are lit properly.
It will take a while.
Restart the computer.
Start up in Safe Mode
http://support.apple.com/kb/PH11212
2 Empty Caches
Safari > Preference > Advanced
Checkmark the box for "Show Develop menu in menu bar".
Develop menu will appear in the Safari menu bar.
Click Develop and select "Empty Caches" from the dropdown.
3. Reset Safari.
Click Safari in the menu bar.
From the drop down select "Reset Safari".
Click "Reset".
4. Safari > Preferences > Privacy > Cookies and all other website data:
Press “Remove All Website Data” button
5. Turn off Extensions if any, and launch Safari.
Safari > Preferences > Extensions
6. Deselect Proxies if selected.
System Preference > Network > Advanced > Proxies Tab
Under "Select Protocol", uncheck any box if selected.
Click "OK" then "Apply"
7. Check for Adware.