Imac 2011 21'5 Kernel Panic.

Question

ismaelg0 Author

Level 1

0 points

Imac 2011 21'5 Kernel Panic.

Hi, my imac recently always restart itself.
Can you help me to detect the cause of my kernel panic problem?

Thanks.

Anonymous UUID: E8709C00-4530-71F9-3565-AEEF5F31B9CA

Sat Jul 12 15:25:14 2014

panic(cpu 1 caller 0xffffff802d164a6e): "hfs_swap_HFSPlusBTInternalNode: catalog record #166 keyLength=6 expected=10\n"@/SourceCache/xnu/xnu-2422.110.17/bsd/hfs/hfs_endian.c:560

Backtrace (CPU 1), Frame : Return Address

0xffffff80c6dbbd50 : 0xffffff802ce22f79

0xffffff80c6dbbdd0 : 0xffffff802d164a6e

0xffffff80c6dbbe10 : 0xffffff802d163a9f

0xffffff80c6dbbe60 : 0xffffff802d158451

0xffffff80c6dbbea0 : 0xffffff802d0074ce

0xffffff80c6dbbf90 : 0xffffff802d007bfb

0xffffff80c6dbbfb0 : 0xffffff802ced7417

BSD process name corresponding to current thread: kernel_task

Mac OS version:

13E28

Kernel version:

Darwin Kernel Version 13.3.0: Tue Jun 3 21:27:35 PDT 2014; root:xnu-2422.110.17~1/RELEASE_X86_64

Kernel UUID: BBFADD17-672B-35A2-9B7F-E4B12213E4B8

Kernel slide: 0x000000002cc00000

Kernel text base: 0xffffff802ce00000

System model name: iMac12,1 (Mac-942B5BF58194151B)

System uptime in nanoseconds: 3969846315445

last loaded kext at 3677736698040: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7faf624000, size 49152)

last unloaded kext at 3738905523544: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7faf624000, size 32768)

loaded kexts:

com.apple.filesystems.smbfs 2.0.2

com.apple.driver.AppleBluetoothMultitouch 80.14

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.filesystems.autofs 3.0

com.apple.iokit.IOBluetoothSerialManager 4.2.6f1

com.apple.driver.AudioAUUC 1.60

com.apple.driver.AGPM 100.14.28

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AppleMikeyDriver 2.6.3f4

com.apple.driver.AppleUpstreamUserClient 3.5.13

com.apple.kext.AMDFramebuffer 1.2.4

com.apple.driver.AppleHDA 2.6.3f4

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.AMDRadeonX3000 1.2.4

com.apple.driver.AppleIntelHD3000Graphics 8.2.4

com.apple.driver.AppleThunderboltIP 1.1.2

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.6f1

com.apple.driver.AppleLPC 1.7.0

com.apple.driver.AppleBacklight 170.3.5

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.kext.AMD6000Controller 1.2.4

com.apple.driver.AppleSMCLMU 2.0.4d1

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleMCCSControl 1.2.5

com.apple.driver.AppleIntelSNBGraphicsFB 8.2.4

com.apple.driver.AppleIRController 325.7

com.apple.iokit.SCSITaskUserClient 3.6.6

com.apple.driver.AppleUSBCardReader 3.4.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 35

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.6.0

com.apple.driver.AppleUSBHub 683.4.0

com.apple.driver.AppleFWOHCI 5.0.2

com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2

com.apple.driver.AirPort.Atheros40 700.74.5

com.apple.driver.AppleAHCIPort 3.0.5

com.apple.driver.AppleUSBEHCI 660.4.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleACPIButtons 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 2.0

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1

com.apple.nke.applicationfirewall 153

com.apple.security.quarantine 3

com.apple.driver.AppleIntelCPUPowerManagement 217.92.1

com.apple.driver.AppleBluetoothHIDKeyboard 170.15

com.apple.driver.AppleHIDKeyboard 170.15

com.apple.driver.IOBluetoothHIDDriver 4.2.6f1

com.apple.driver.AppleMultitouchDriver 245.13

com.apple.kext.triggers 1.0

com.apple.iokit.IOSerialFamily 10.0.7

com.apple.driver.DspFuncLib 2.6.3f4

com.apple.vecLib.kext 1.0.0

com.apple.iokit.IOAudioFamily 1.9.7fc2

com.apple.kext.OSvKernDSPLib 1.14

com.apple.iokit.IOAcceleratorFamily 98.22

com.apple.iokit.IOSurface 91.1

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.6f1

com.apple.iokit.IOBluetoothFamily 4.2.6f1

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.kext.AMDSupport 1.2.4

com.apple.AppleGraphicsDeviceControl 3.6.22

com.apple.driver.AppleThunderboltEDMSink 2.1.3

com.apple.driver.AppleHDAController 2.6.3f4

com.apple.iokit.IOHDAFamily 2.6.3f4

com.apple.iokit.IOFireWireIP 2.2.6

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.IOPlatformPluginFamily 5.7.1d6

com.apple.driver.AppleSMC 3.1.8

com.apple.driver.AppleSMBusController 1.0.12d1

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.iokit.IOAHCISerialATAPI 2.6.1

com.apple.driver.AppleThunderboltDPInAdapter 3.1.7

com.apple.driver.AppleThunderboltDPOutAdapter 3.1.7

com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7

com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5

com.apple.iokit.IOUSBHIDDriver 660.4.0

com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6

com.apple.iokit.IOUSBMassStorageClass 3.6.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6

com.apple.driver.AppleUSBMergeNub 650.4.0

com.apple.driver.AppleUSBComposite 656.4.1

com.apple.iokit.IOUSBUserClient 660.4.2

com.apple.driver.AppleThunderboltNHI 2.0.1

com.apple.iokit.IOThunderboltFamily 3.3.1

com.apple.iokit.IOFireWireFamily 4.5.5

com.apple.iokit.IOEthernetAVBController 1.0.3b4

com.apple.driver.mDNSOffloadUserClient 1.0.1b5

com.apple.iokit.IO80211Family 640.36

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOAHCIFamily 2.6.5

com.apple.iokit.IOUSBFamily 683.4.0

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 278.11.1

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.AppleKeyStore 2

com.apple.driver.DiskImages 371.1

com.apple.iokit.IOStorageFamily 1.9

com.apple.iokit.IOReportFamily 23

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 2.0

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

Model: iMac12,1, BootROM IM121.0047.B1E, 4 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 1.71f22

Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 512 MB

AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.74.0-P2P

Bluetooth: Version 4.2.6f1 14216, 3 services, 23 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: ST3500418AS, 500.11 GB

Serial ATA Device: OPTIARC DVD RW AD-5690H

USB Device: Hub

USB Device: BRCM2046 Hub

USB Device: Bluetooth USB Host Controller

USB Device: FaceTime HD Camera (Built-in)

USB Device: Hub

USB Device: Backup+ BL

USB Device: Internal Memory Card Reader

USB Device: IR Receiver

Thunderbolt Bus: iMac, Apple Inc., 25.1

Posted on Jul 12, 2014 1:37 PM

Reply

Answer 1

baltwo

Level 9

62,362 points

Jul 12, 2014 1:41 PM in response to ismaelg0

See

About kernel panics,
Technical Note TN2063: Understanding and Debugging Kernel Panics,
Mac OS X Kernel Panic FAQ,
Resolving Kernel Panics,
How to troubleshoot a kernel panic, and
Tutorial: Avoiding and eliminating Kernel panics for more details.

iMac (27-inch Mid 2011), OS X Mavericks (10.9.4), SL & ML, G4 450 MP w/Leopard, 9.2.2

Reply

Answer 2

SeaPapp

Level 7

26,486 points

Jul 12, 2014 1:46 PM in response to ismaelg0

I'm not seeing any software causing the panics. Try removing and reseating your ram. Your panic report isn't reporting any information about your installed ram.

Also you might start into your recovery partition by holding Command-R at start up and run Disk Utility to repair your hard drive.

Reply

Answer 3

Linc Davis

Level 10

209,547 points

Jul 12, 2014 3:43 PM in response to ismaelg0

That kind of panic is usually or always caused by a memory fault.

If your model has user-replaceable memory, and you've upgraded the memory modules, reinstall the original memory and see whether there's any improvement. Be careful not to touch the gold contacts. Clean them with a mild solvent such as rubbing alcohol. Aftermarket memory must exactly match the technical specifications of the machine.

Apple Diagnostics or the Apple Hardware Test, though generally unreliable, will sometimes detect a fault. A negative test can't be depended on. Run the extended version of the test, if applicable.

Reply

Answer 4

ismaelg0 Author

Level 1

0 points

Jul 15, 2014 7:14 PM in response to Linc Davis

Thanks!!! I'm very grateful.

The problem was a memory RAM, that cause all the problems, now I'm working with only 2GB of ram but all it's ok. First clean my rams with alcohol and then run the memtest one by one, the memtest detect too many problems in one of them.

I live in México and de technical support of "iShop" tell me that that the problem was the Logic Board, it's stupid.

Thank you again.

Reply