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LP/digital booklet 'could not be opened'

I'm getting the error message " The file "Digital Booklet - Ghost Stories.pdf" could not be opened. It may be damaged or use a file format that Preview doesn't recognize." when I use the 'PLAY iTUNES LP' button in my Coldplay - Ghost Stories album. I deleted the file and re-downloaded it to no effect. Any ideas on how to fix this?

Posted on Jul 12, 2014 1:53 PM

Reply
1 reply

Jul 14, 2014 12:14 PM in response to rickh1

Hey there riclkh1,


It sounds like you are unable to play your digital booklet even after deleting and redownloading it. I would use the following article to reach out to our iTunes Store support team and report a problem with the purchase:


How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase

http://support.apple.com/kb/ht1933


Thank you for using Apple Support Communities.

Regards,

Sterling

LP/digital booklet 'could not be opened'

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