I recently upgraded my operating system to Maverick.
Since then my time machine back up disk won't back up due to lack of space, which wasn't previously an issue and my Mac won't shut down properly just goes to blank white screen and freezes.
Not sure if the two things are linked or what's causing the problem.
Any suggestions and help gratefully received
The backup problem is more urgent. When you upgraded to Mavericks, did you erase the startup volume? If so, how did you restore your data?
Enter Time Machine. Do you see more than one snapshot behind the frontmost window?
Hi thanks for your reply. It's the back up I'm worried about, I don't remember erasing the start up volume. There are several images behind the front window.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the word "Starting" (without the quotes.) You should now see log messages with the words "Starting * backup," where * represents any of the words "automatic," "manual," or "standard."
Each message in the log begins with the date and time when it was entered. Note the timestamp of the last "Starting" message that corresponds to the beginning of an an abnormal backup. Now
CLEAR THE WORD "Starting" FROM THE TEXT FIELD
so that all messages are showing, and scroll back in the log to the time you noted. Select the messages timestamped from then until the end of the backup, or the end of the log if that's not clear. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ If all you see are messages that contain the word "Starting," you didn't clear the text field.
If there are runs of repeated messages, post only one example of each. Don't post many repetitions of the same message.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. Don't post more than is requested.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Hi
Thanks for the really detailed reply.
I got as far as clear the word starting from the text field but I'm not able to clear starting from the text.
Do I click on the clear display icon in the top left corner of the All messages area?
You filter the log to locate the "Starting backup" entries. Then you clear the filter and scroll back to the last one of those.
Thanks for your patience, this is all new to me. Think this is what you requested. Really appreciate your help
14/07/2014 14:13:45.797 com.apple.backupd[796]: Backing up to /dev/disk1s2: /Volumes/Untitled/Backups.backupdb
14/07/2014 14:13:51.775 com.apple.backupd[796]: Event store UUIDs don't match for volume: Macintosh HD
14/07/2014 14:13:51.795 com.apple.backupd[796]: System files exclusion changed.
14/07/2014 14:13:52.492 com.apple.backupd[796]: Deep event scan at path:/ reason:must scan subdirs|new event db|
14/07/2014 14:18:47.288 com.apple.SecurityServer[14]: Killing auth hosts
14/07/2014 14:18:47.288 com.apple.SecurityServer[14]: Session 100017 destroyed
14/07/2014 14:20:27.020 com.apple.backupd[796]: Finished scan
14/07/2014 14:20:27.020 com.apple.backupd[796]: Not using file event preflight for Macintosh HD
14/07/2014 14:22:15.190 WindowServer[94]: _CGXSetWindowBackgroundBlurRadius: Invalid window 0xffffffff
14/07/2014 14:22:15.328 WindowServer[94]: CGError post_notification(const CGSNotificationType, void *const, const size_t, const bool, const CGSRealTimeDelta, const int, const CGSConnectionID *const, const pid_t): Timed out 1.000 second wait for reply from "loginwindow" for synchronous notification type 102 (kCGSDisplayWillSleep) (CID 0x6e07, PID 41)
14/07/2014 14:22:15.329 WindowServer[94]: device_generate_desktop_screenshot: authw 0x0(0), shield 0x7fcfb0cbd530(2001)
14/07/2014 14:22:15.499 WindowServer[94]: device_generate_lock_screen_screenshot: authw 0x0(0), shield 0x7fcfb0cbd530(2001)
14/07/2014 14:22:15.650 loginwindow[41]: find_shared_window: WID -1
14/07/2014 14:22:15.650 loginwindow[41]: CGSGetWindowTags: Invalid window 0xffffffff
14/07/2014 14:22:15.650 loginwindow[41]: find_shared_window: WID -1
14/07/2014 14:22:15.650 loginwindow[41]: CGSSetWindowTags: Invalid window 0xffffffff
14/07/2014 14:22:16.397 WindowServer[94]: _CGXHWCaptureWindowList: No capable active display found.
14/07/2014 14:22:24.900 loginwindow[41]: CoreAnimation: warning, deleted thread with uncommitted CATransaction; set CA_DEBUG_TRANSACTIONS=1 in environment to log backtraces.
14/07/2014 14:22:41.000 kernel[0]: process backupd[796] thread 75422 caught burning CPU! It used more than 50% CPU (Actual recent usage: 51%) over 180 seconds. thread lifetime cpu usage 245.143820 seconds, (182.109706 user, 63.034114 system) ledger info: balance: 90000747956 credit: 244907605821 debit: 154906857865 limit: 90000000000 (50%) period: 180000000000 time since last refill (ns): 175860511848
14/07/2014 14:22:52.312 spindump[804]: Saved cpu_resource.spin report for backupd version ??? (???) to /Library/Logs/DiagnosticReports/backupd_2014-07-14-142252_Macintosh.cpu_resourc e.spin
14/07/2014 14:24:43.993 xpcproxy[811]: assertion failed: 13E28: xpcproxy + 3438 [D559FC96-E6B1-363A-B850-C7AC9734F210]: 0x2
14/07/2014 14:27:07.015 WindowServer[94]: _CGXHWCaptureWindowList: No capable active display found.
14/07/2014 14:28:00.140 com.apple.backupd[796]: Found 765214 files (42.84 GB) needing backup
14/07/2014 14:28:00.186 com.apple.backupd[796]: 51.63 GB required (including padding), 7.7 GB available
14/07/2014 14:28:00.218 com.apple.backupd[796]: Deleted backup /Volumes/Untitled/Backups.backupdb/Jen’s Mac/2014-07-14-141351.inProgress/EB754333-1284-4FCC-B0A6-4244A1249BAE containing 4 KB; 7.7 GB now available, 51.63 GB required
14/07/2014 14:28:00.218 com.apple.backupd[796]: Removed 1 expired backups so far, more space is needed - deleting oldest backups to make room
14/07/2014 14:28:00.219 com.apple.backupd[796]: Deleted 1 backups containing 4 KB total; 7.7 GB now available, 51.63 GB required
14/07/2014 14:28:00.219 com.apple.backupd[796]: Backup date range was shortened: oldest backup is now Jul 14, 2014
14/07/2014 14:28:01.729 com.apple.backupd[796]: Backup failed with error 7: Not enough available disk space on the target volume.
14/07/2014 14:28:52.063 WindowServer[94]: _CGXHWCaptureWindowList: No capable active display found.
14/07/2014 14:29:44.452 periodic-wrapper[820]: Running weekly periodic task.
14/07/2014 14:29:44.454 periodic-wrapper[819]: Running monthly periodic task.
14/07/2014 14:29:44.678 periodic-wrapper[818]: Running daily periodic task.
14/07/2014 14:31:18.390 WindowServer[94]: _CGXHWCaptureWindowList: No capable active display found.
14/07/2014 14:37:43.306 WindowServer[94]: CGXDisplayDidWakeNotification [13526059534403]: posting kCGSDisplayDidWake
14/07/2014 14:37:43.307 WindowServer[94]: handle_will_sleep_auth_and_shield_windows: Deferring.
14/07/2014 14:37:48.342 loginwindow[41]: CoreAnimation: warning, deleted thread with uncommitted CATransaction; set CA_DEBUG_TRANSACTIONS=1 in environment to log backtraces.
14/07/2014 14:38:09.698 com.apple.WebKit.Networking[249]: ERROR: unable to get the receiver data from the DB!
14/07/2014 14:38:09.699 com.apple.WebKit.Networking[249]: ERROR: unable to get the receiver data from the DB!
14/07/2014 14:38:50.050 Console[948]: setPresentationOptions called with NSApplicationPresentationFullScreen when there is no visible fullscreen window; this call will be ignored.
14/07/2014 14:38:52.292 WindowServer[94]: disable_update_timeout: UI updates were forcibly disabled by application "Console" for over 1.00 seconds. Server has re-enabled them.
14/07/2014 14:38:54.130 WindowServer[94]: common_reenable_update: UI updates were finally reenabled by application "Console" after 2.84 seconds (server forcibly re-enabled them after 1.00 seconds)
14/07/2014 14:41:45.625 WindowServer[94]: disable_update_timeout: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.
14/07/2014 14:41:46.107 WindowServer[94]: common_reenable_update: UI updates were finally reenabled by application "Finder" after 1.48 seconds (server forcibly re-enabled them after 1.00 seconds)
14/07/2014 14:41:47.426 com.apple.internetaccounts[232]: *** Entitlement com.apple.private.iaaccounts is missing.
14/07/2014 14:41:47.648 Finder[198]: *** remoteObjectProxyWithErrorHandler failed: Error Domain=NSCocoaErrorDomain Code=4097 "Couldn’t communicate with a helper application."; {
}
Time Machine automatically deletes old snapshots to make room for new ones, but it won't delete the last previous snapshot of any disk.
Are you storing any other data on the backup volume, or have you ever backed up another disk or computer to it that you no longer have? If the answer to both these questions in "no," then there isn't enough space on the volume for all the data you want to back up.
If you are storing other data, or if you have backups of a volume you no longer need, you should move or delete that data to make room for more. Alternatively, put the device aside and start a new backup on another storage device. When you're sure you'll no longer need the data on the first device, erase it and start over.
Thank you that's really helpful.
I've never stored any other data or backed up to another disc or computer,
I had plenty of space before I updated to Mavericks now I don't.
I'll need to maybe reset and clear space but I'm not clear on how to do this sand don't want to risk losing anything.
According to the log, all snapshots have been deleted except the last one. That means there isn't enough space for a new snapshot. Put the drive aside until you're sure you'll no longer need the data, then erase it and use it for some other purpose. Meanwhile, start a new backup on a larger drive—preferably two drives. One backup is not enough to be safe.
Thank you that's really helpful
Upgrading to Maverick causing problems
