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Incorrect Movie Image on iPad Mini Retina

I have an iPad Mini with Retina Display and my movie in the 'Videos' app is displaying the incorrect image, it's showing the album artwork from one of my albums in the 'Music' app, anyone know how I can fix this problem?

Posted on Jul 12, 2014 4:07 PM

Reply
1 reply

Jul 14, 2014 11:36 AM in response to BlazinDei

Howdy BlazinDei,


It sounds like you have a video that is showing an incorrect thumbnail image in your Videos app. I would start by quitting all the running apps on your phone:


iOS: Force an app to close

http://support.apple.com/kb/ht5137

Double-click the Home button.

Swipe left or right until you have located the app you wish to close.

Swipe the app up to close it.


When you have done that restart the phone and test the issue again:


iOS: Turning off and on (restarting) and resetting

http://support.apple.com/kb/ht1430


If the issue isn't resolved after these 2 steps, is the video one you took with the camera, or downloaded from iTunes?


Thank you for using Apple Support Communities.

All the best,

Sterling

Incorrect Movie Image on iPad Mini Retina

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