Safari launches but hides window

Question

Level 1

14 points

Safari launches but hides window

Each time I launch Safari all the menu appears immediately but the window flies off to the right of the monitor and hides from view. Any help? I am desperate. I have a Mac Pro (2006) running OS 10.7.5. I can not say for sure which version of Safari I have since when I click "About Safari" menu the window hides from the view. But I am pretty sure that I have the latest version that my OS supports since I used software update. I think it is version 6. something. Please help!!!

Posted on Jul 12, 2014 10:40 PM

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Answer 1

Jul 13, 2014 12:00 AM in response to andamova

Open a Finder window. From the Finder menu bar click Go > Go to Folder

Type or copy paste the following

~/Library/Caches/com.apple.Safari/Cache.db

Click Go then move the Cache.db file to the Trash.

Quit and relaunch Safari to test.

If nothing above helped, troubleshoot Safari extensions.

From the Safari menu bar click Safari > Preferences then select the Extensions tab. Turn that OFF, quit and relaunch Safari to test.

If that helped, turn one extension on then quit and relaunch Safari to test until you find the incompatible extension then click uninstall.

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Answer 2

andamova Author

Level 1

14 points

Jul 13, 2014 6:55 AM in response to Carolyn Samit

Thanks for your reply. Your first suggestion did not work (moving the cache.db to the trash). Moreover, I can not do the second one since Safari does not allow me to open any window. All of them runs to hide to the right side. So when I click Safari>Preference,I can not see anything. Can I do this in any other way?

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Answer 3

Jul 13, 2014 7:01 AM in response to andamova

Have you tried restarting your Mac?

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Answer 4

andamova Author

Level 1

14 points

Jul 13, 2014 8:33 AM in response to Carolyn Samit

I Already tried that, even I reinstall the OS using the recovery disk. I think that your second suggestion (the one regarding the extensions) would work. However how can I disable the extensions if the preference windows does not shows. May be if I go to the extension folder in the system folder. What do you suggest?

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Answer 5

Linc Davis

Level 10

209,547 points

Jul 13, 2014 8:37 AM in response to andamova

1. From the application's menu bar, select

Window ▹ Zoom

2. If an external display is connected and turned off, either turn it on or disconnect it.

3. Open Mission Control. Close all desktops except Desktop 1 by positioning the cursor over each one and then clicking the X button in the top left corner. In Desktop 1, move the missing window, if need be, so that it won't be hidden behind the Dock.

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Answer 6

andamova Author

Level 1

14 points

Jul 13, 2014 8:57 AM in response to Linc Davis

Thank You!!!!!!! This worked. For several months I have been without Safari. Thank You again and Thank you Carolyn for you suggestions. I am very grateful.

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