Office 2011 doesn't working properly on OS X Mavericks

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Level 1

10 points

Office 2011 doesn't working properly on OS X Mavericks

Well, I have a MacBook Pro 15 inch retina display with 2.3 GHz quad core and 8GB of RAM + 256GB Flash memory. Since i am a school boy and need an office application, I bought a genuine Microsoft office 2011 for Mac version 14.0.0.0 software. After I upgraded my OS X from Mountain Lion to Mavericks, my powerpoint's slideshow feature always crashed whenever I started the slide show. I've already reinstall my office software and it still doesn't work out my problem. Could anyone of you help me?

Posted on Jul 13, 2014 12:55 AM

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Answer 1

PJRS

Level 3

657 points

Jul 13, 2014 1:07 AM in response to stevensws

Hi stevensws

Have you tried trashing your com.microsoft.Powerpoint.plist?

~/library/preferences

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Answer 2

SeaPapp

Level 7

26,486 points

Jul 13, 2014 5:31 AM in response to stevensws

Have you checked for software updates from Microsoft?

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Answer 3

stevensws Author

Level 1

10 points

Jul 13, 2014 6:16 AM in response to PJRS

i'll try to do that, thankyou 🙂

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Answer 4

stevensws Author

Level 1

10 points

Jul 13, 2014 6:20 AM in response to SeaPapp

i did, and,somehow microsoft is urging me to buy office 365 since there is no further support for office 2011 for mac. And office 365 isn't cheap either, i would rather to buy an iWorks bundle (?)

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Answer 5

SeaPapp

Level 7

26,486 points

Jul 13, 2014 7:38 AM in response to stevensws

IIf you're Office is version 14.0.0 you're out of date. Try this link http://www.microsoft.com/en-us/download/details.aspx?id=29570

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Answer 6

Jul 13, 2014 4:54 PM in response to stevensws

The version of Office for Mac (Office 2011) is the same in O365 as what you have. You simply need to update.

Install these updaters:

Microsoft Office for Mac 2011 Service Pack 1 (14.1.0)

Microsoft Office for Mac 2011 14.4.3 Update (requires 14.1.0 or newer)

(Restart after the 14.1.0 and again after running 14.4.3 updater.)

Microsoft Autoupdater (MAU) 2.3.6 Download

Microsoft Error Reporting for Mac 2.2.9 Download

(Note for the MAU and MERP updaters you do NOT have to restart after updating_

Install Basics

Not only should Safari be quit but all browsers and hidden Microsoft processes like the Microsoft Database daemon and SyncServicesAgent.

Log Out/In

Log out under the Apple in the Menu bar
Log in and hold down the Shift key (this disables all startup items including the hidden ones)

Why Restart?

The Restart after updater will force a file that stores the version info to update. This should happen automatically but sometimes it doesn't. The next updater will fail and you will have to re-install Office. The restart is a quick step that will save time in the long term.

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