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iPhone 5s restore error in itunes #14 and bluescreen

Hello everyone 🙂


i've this problem:


http://www.youtube.com/watch?v=NSUebCLexOA


itunes recognises my iPhone and i can start to restore.

But while it runs, Iphone gets bluescreen and itunes says: error #14.


Maybe someone knows about this and schould help me.

Thank You

Posted on Jul 13, 2014 1:34 AM

Reply
1 reply

Aug 18, 2014 11:22 AM in response to congthvn

i had the exact same issue with iphone 5.

1. when the bluescreen shows up, hold down the home and on/off button until the phone reboots.

2. close and reopen itunes.

3. follow on screen instructions to restore iphone

4. continue from step 1


I did this 10 times in a row, and I finally got my phone restored.

I think this is some issue with multiple cores/threads.

iPhone 5s restore error in itunes #14 and bluescreen

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