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My iMac Computer keeps freezing

Every time I Open Up My Menu Tap for Facebook & Menu Tap for Gmail & My Clear Day App My App's Freeze does this mean my Hard Drive is dying or something just starting to happen after i restarted my computer so i can go on Apple iTunes what should i do? i need help 🙂

Posted on Jul 13, 2014 2:29 AM

Reply
204 replies

Jul 13, 2014 12:05 PM in response to Csound1

EtreCheck version: 1.9.12 (48)

Report generated July 13, 2014 at 3:02:41 PM EDT


Hardware Information:

iMac (24-inch, Early 2009) (Verified)

iMac - model: iMac9,1

1 2.66 GHz Intel Core 2 Duo CPU: 2 cores

8 GB RAM


Video Information:

NVIDIA GeForce 9400 - VRAM: 256 MB

iMac 1920 x 1200


System Software:

OS X 10.9.4 (13E28) - Uptime: 0 days 9:14:36


Disk Information:

Hitachi HDT721064SLA360 disk0 : (640.14 GB)

EFI (disk0s1) <not mounted>: 209.7 MB

Macintosh HD (disk0s2) / [Startup]: 639.28 GB (212.03 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB


PIONEER DVD-RW DVRTS08


USB Information:

Apple Inc. Built-in iSight

Apple Computer, Inc. IR Receiver

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller


Gatekeeper:

Anywhere


Kernel Extensions:

[not loaded] arcana.PRAM (6.1) Support

[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) Support

[not loaded] com.LivestreamProcaster.driver.LPAudioRedirector (1.0.0) Support

[loaded] com.bresink.driver.BRESINKx86Monitoring (8.0) Support

[not loaded] com.elgato.driver.DontMatchAfaTech (1.1) Support

[not loaded] com.elgato.driver.DontMatchCinergy450 (1.1) Support

[not loaded] com.elgato.driver.DontMatchCinergyXS (1.1) Support

[not loaded] com.elgato.driver.DontMatchEmpia (1.1) Support

[not loaded] com.elgato.driver.DontMatchVoyager (1.1) Support

[not loaded] com.mice.driver.Wireless360Controller (1.0.0d12 - SDK 10.8) Support

[not loaded] com.mice.driver.WirelessGamingReceiver (1.0.0d12 - SDK 10.8) Support

[not loaded] com.mice.driver.Xbox360Controller (1.0.0d12 - SDK 10.8) Support

[loaded] com.squirrels.airparrot.framebuffer (3 - SDK 10.8) Support

[loaded] com.squirrels.driver.AirParrotSpeakers (1.8 - SDK 10.8) Support


Startup Items:

ArcanaStartupSound: Path: /Library/StartupItems/ArcanaStartupSound

Executor: Path: /Library/StartupItems/Executor

EyeConnect: Path: /Library/StartupItems/EyeConnect

FxLicenseManager: Path: /Library/StartupItems/FxLicenseManager

ProTec6: Path: /Library/StartupItems/ProTec6


Problem System Launch Agents:

[failed] com.apple.WebKit.PluginAgent.plist


Launch Daemons:

[loaded] com.adobe.fpsaud.plist Support

[loaded] com.ea.origin.ESHelper.plist Support

[loaded] com.embraceware.AwakenHelper.plist Support

[loaded] com.genieoinnovation.macextension.client.plist Support

[loaded] com.google.keystone.daemon.plist Support

[loaded] com.JWVD.cbcache.plist Support

[loaded] com.macpaw.CleanMyMac2.Agent.plist Support

[running] com.mice.360Daemon.plist Support

[running] com.micromat.TechToolProDaemon.plist Support

[loaded] com.oracle.java.Helper-Tool.plist Support

[loaded] com.oracle.java.JavaUpdateHelper.plist Support

[running] com.perion.searchprotectd.plist Support

[loaded] com.prosofteng.DriveGenius.locum.plist Support

[loaded] com.rockysandstudio.WUHelper.plist Support

[running] com.splashtop.streamer-daemon.plist Support

[loaded] com.splashtop.streamer-srioframebuffer.plist Support


Launch Agents:

[running] com.canon.MFManager.plist Support

[loaded] com.google.keystone.agent.plist Support

[running] com.micromat.TechToolProAgent.plist Support

[loaded] com.oracle.java.Java-Updater.plist Support

[not loaded] com.splashtop.streamer-for-root.plist Support

[loaded] com.splashtop.streamer-for-user.plist Support


User Launch Agents:

[loaded] ca.madefresh.BodegaAgent.plist Support

[loaded] com.adobe.ARM.[...].plist Support

[running] com.c-command.SpamSieve.LaunchAgent.plist Support

[loaded] com.facebook.videochat.[redacted].plist Support

[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Support

[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support

[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support

[loaded] com.splashtop.streamer-for-user.plist Support

[loaded] net.optimum.iptv.optimumapp.agent.v3.plist Support


User Login Items:

iClarified

PopClip

Dock Clock

Mail Tab for AOL

iBetterCharge

Google Chrome

Notifyr

Battery Status

Things Helper

Printer Pro Desktop

AwakenHelper


Internet Plug-ins:

o1dbrowserplugin: Version: 5.4.2.18903 Support

Unity Web Player: Version: UnityPlayer version 4.5.1f3 - SDK 10.6 Support

Default Browser: Version: 537 - SDK 10.9

Flip4Mac WMV Plugin: Version: 3.3.0.9 - SDK 10.8 Support

AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 Support

FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support

Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support

WidevineMediaOptimizer: Version: 6.0.0.12607 - SDK 10.7 Support

Flash Player: Version: 14.0.0.145 - SDK 10.6 Support

iPhotoPhotocast: Version: 7.0 - SDK 10.8

googletalkbrowserplugin: Version: 5.4.2.18903 Support

QuickTime Plugin: Version: 7.7.3

AdobePDFViewer: Version: 11.0.07 - SDK 10.6 Support

CANONiMAGEGATEWAYDL: Version: 3.2.0.1 - SDK 10.6 Support

EPPEX Plugin: Version: 10.0 Support

JavaAppletPlugin: Version: Java 8 Update 05 Check version


Safari Extensions:

GoPhoto.it: Version: 1.10

1Password: Version: 4.2.3

Omnibar: Version: 1.2

AdBlock: Version: 2.7.7


Audio Plug-ins:

BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

AirPlay: Version: 2.0 - SDK 10.9

AppleAVBAudio: Version: 203.2 - SDK 10.9

iSightAudio: Version: 7.7.3 - SDK 10.9


iTunes Plug-ins:

Quartz Composer Visualizer: Version: 1.4 - SDK 10.9


User Internet Plug-ins:

fbplugin_1_0_3: Version: (null) Support

fbplugin_1_0_1: Version: (null) Support

Google Earth Web Plug-in: Version: 7.1 Support

TroviNPAPIPlugin: Version: 1.0 - SDK 10.9 Support


3rd Party Preference Panes:

Flash Player Support

Flip4Mac WMV Support

Java Support

Launchpad-Control Support

Notifyr Support

Perian Support

TechTool Protection Support

XBox 360 Controllers Support


Time Machine:

Time Machine not configured!


Top Processes by CPU:

2% WindowServer

2% Dock Clock

1% Google Chrome

1% Dock

1% Tab for Twitter


Top Processes by Memory:

369 MB com.apple.IconServicesAgent

238 MB Living Earth Desktop

180 MB Dock

139 MB WindowServer

123 MB Google Chrome


Virtual Memory Information:

2.61 GB Free RAM

2.93 GB Active RAM

1.30 GB Inactive RAM

927 MB Wired RAM

1.23 GB Page-ins

0 B Page-outs

Jul 13, 2014 10:19 PM in response to Apple4Ever556

Byron,


your etrecheck report shows that you have clean my mac installed. That is very bad news. I will try to find someone's post on how to remove it (it is a little difficult to do it and I don't know the steps) - I'll post back when I find it or someone else may be able to post it. Make sure you follow the insructions.


while you're waiting, do a search here in the forums about clean my mac.


Ok, here are two discussions - read them both:


Re: CleanMyMac: Unistall


Re: CleanMyMac 1 deleted lots of my apps like photobooth, terminal, mac app store, preview, etc. I use Mac OS X Mavericks. What can I do?

Jul 14, 2014 6:02 AM in response to Apple4Ever556

The other big problem is that you have Genieo adware or at least some component thereof:


[loaded] com.genieoinnovation.macextension.client.plist


Please look at this web page and the linked adware removal tool:


http://www.thesafemac.com/arg/


Genieo has an uninstaller but DO NOT use it. It will not fully remove all components. Use either the instructions in the article I linked or the associated removal tool.


You also have a lot of login items:

User Login Items:

iClarified

PopClip

Dock Clock

Mail Tab for AOL

iBetterCharge

Google Chrome

Notifyr

Battery Status

Things Helper

Printer Pro Desktop

AwakenHelper

Determine what you can live without and get rid of them. Even with 8GB RAM you are preloading the system with a lot of dreck every time you start the computer. Set the goal of reducing those items to 1/3 of what is there now.


You have another known adware that gets bundled with stuff from some unscrupulous downloads sites--GoPhoto.it:


http://www.thesafemac.com/arg-gophotoit/


The SafeMac tools should remove it but read the article to avoid future incursions.

Jul 14, 2014 8:21 AM in response to Apple4Ever556

Byron,


I missed some of the other stuff other people pointed out (especially Genieo - bad stuff!) - you really don't need all those things, especially at startup. Everything you add will need some of the resources of the system to run and make it go slower. A computer only has so much power all in all, the more stuff you add, the slower it can go. And remember, yours is a 2009, so it's not the latest/fastest processor. That doesn't mean that it won't last, but you need to be a little careful with how much you throw at it - remember I told you a long time ago that you were installing too many things? Well, I think it's time to do a little spring cleaning, ok?


Now, both the clean my mac and genieo are not good - they mess with the system and tend to cause more harm than good. Those two need to go for sure - be very careful and read every link that we posted and follow the directions because those two are a little difficult to get rid of. The rest of the stuff - it'll be your decision, but most of it does not need to be a startup item - you can start it when you need it.


If you do all that, your computer should be fine and it'll help get rid of the freezing issues. If you encounter a problem uninstalling those two bad ones or don't understand the instructions, post back, ok? You can do this!

My iMac Computer keeps freezing

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