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Mavericks does not recognize external modem

Using Mavericks 10.9.4 I want to be able to fax documents using an Apple external USB modem, but I am not seeing Fax PDF on the PDF menu in the print dialogue nor am I seeing external modem listed in Networks on System preferences. Mac help says I can fax directly to an external modem. What's wrong?

Posted on Jul 13, 2014 7:28 AM

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Posted on Jul 13, 2014 7:35 AM

The Apple modem is not supported in Mavericks. You would have to use a third-party modem. USRobotics makes one that should work. Alternatively, you could use an Internet fax service, which doesn't require a modem.

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Mavericks does not recognize external modem

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