My new MBP with 2.8 GHz Intel Core i7 and 16 GB RAM takes about 6 minutes to start up. Why does it take so long? I have no applications launching on start-up.
Ros,
Do you have any third-party plug-ins or extensions that might be prolonging the process? Six minutes is a long, long time to start up a new machine -> you should be launching in the 20-30 second range.
Please download and run EtreCheck and paste the outcome here in a reply.
Call back,
Clinton
Hi Clinton,
Thanks for your reply.
Here is the EtreCheck report:
EtreCheck version: 1.9.12 (48)
Report generated 13 July 2014 6:10:43 pm GMT+2
Hardware Information:
MacBook Pro (Retina, 13-inch, Late 2013) (Verified)
MacBook Pro - model: MacBookPro11,1
1 2.8 GHz Intel Core i7 CPU: 2 cores
16 GB RAM
Video Information:
Intel Iris - VRAM: (null)
Color LCD 2560 x 1600
System Software:
OS X 10.9.3 (13D65) - Uptime: 0 days 0:11:38
Disk Information:
APPLE SSD SM1024F disk0 : (1 TB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 999.7 GB (517.96 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
Apple Internal Memory Card Reader
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Gatekeeper:
Mac App Store and identified developers
Startup Items:
HWNetMgr: Path: /Library/StartupItems/HWNetMgr
HWPortDetect: Path: /Library/StartupItems/HWPortDetect
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist Support
User Login Items:
WDDriveUtilityHelper
WDSecurityHelper
StatusMenu
EEventManager
Internet Plug-ins:
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.07 - SDK 10.6 Support
Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.0.0 Support
Safari Extensions:
Slick Savings: Version: 2.0
Ebay Shopping Assistant: Version: 1.1
Amazon Shopping Assistant: Version: 1.1
Searchme: Version: 1.3
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User iTunes Plug-ins:
TuneUp Visualizer: Version: (null) Support
AudioScrobbler: Version: 3.0.4 Support
3rd Party Preference Panes:
Flash Player Support
Time Machine:
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Destinations:
New MB Pro 2 [Local] (Last used)
Total size: 0 B
Total number of backups: (null)
Size of backup disk: Excellent
Backup size 0 B > (Disk size 0 B X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
11% coreaudiod
6% GarageBand
5% WindowServer
4% Mail
1% Safari
Top Processes by Memory:
377 MB mds_stores
328 MB GarageBand
197 MB Safari
174 MB Dock
147 MB WindowServer
Virtual Memory Information:
10.78 GB Free RAM
3.46 GB Active RAM
433 MB Inactive RAM
1.33 GB Wired RAM
382 MB Page-ins
0 B Page-outs
Try getting rid of these startup items:
Startup Items:
HWNetMgr: Path: /Library/StartupItems/HWNetMgr
HWPortDetect: Path: /Library/StartupItems/HWPortDetect
User Login Items:
WDDriveUtilityHelper
WDSecurityHelper
StatusMenu
EEventManager
...and see if you can boot normally after you're sure they're removed. I'm assuming that you have or, in the past have had, a Western Digital drive attached to your machine? It shouldn't require any special software to run.
If you like, you can find the files (use the free "EasyFind" from the Mac App Store if necessary) and put them in a folder on the Desktop before rebooting. If there's no change in the boot time, you can put them back, if you wish, but I really don't think that they're really needed for anything.
Good luck,
Clinton
I think the WD Items are for the password protection on my TM backup. It opens a wind when the external HD is connected to enter my password. I'll try deleting the others first.
Okay, I deleted all those files. It still took 6 mins to start up, but now my Log In name was missing, also my log in picture
That's very odd - nothing in those files should have anything to do with your log-in sequence.
How old is your machine? I'm assuming that you're still under warranty? If 90 days or less, you can always phone AppleCare. If over 90 days, but less than a year, you can always make an appointment with your local Apple Store or an AASP and have the techs take a look at your machine. I would make certain to have a backup before taking your machine in (see -> Most commonly used backup methods).
Good luck - it's beginning to sound as if it's a hardware problem and not a software problem (although the first thing the techs will recommend, I'm sure, is re-installing OS X).
Clinton
Hi Clinton,
I just restarted a second time and it was much quicker! However, I have to type in my full name to log in and the password. Is this one of those things I deleted? I should probably post another thread, however this has happened as a result of this discussion. In Preferences/Users & Groups, it shows my picture and full name. I even changed the picture but it still doesn't show at log-in. What do I need to do?
This machine is 3 days old, and is a replacement for the MBP that was delivered June 4 and randomly shut down. The system was completely reinstalled on that one. I have had more than a month of **** backing up at various stages and reinstalling and checking and testing.
Hey Clinton, I figured it out. I turned off Allow Guests to Log In, then set Display login window as - List of Users.
Many thanks for your help. It's always nice to have a problem solved. 🙂
Maybe it was a software problem after all... it seems that you've somehow had your preferences reset to log in automatically, bypassing the user login screen. Check under System Preferences>Users & Groups and select your user account. You'll have to unlock the preference pane to gain access to the account. Check "Login Items" and see if automatic login is selected:
...is it is, change it to "Off."
Call back and let me know if this works. Also reboot and time your login.
Clinton
Actually no. Automatic login is off. I had to disable the guest user. On deleting the items you mentioned, the user login screen required full name and password without the image. Now, with the guest user disabled, the image is viewable and I only have to enter my password.
Why does my MBP take so long to start up?
