Selling my iPhone. Cannot access My Support Profile to unregister it.

The Support Profile Site is sometimes quirky. As long as you followed the procedure (turning off iCloud, Find my Phone, erasing the phone etc) you should be ok. I have given away phones in the past without de-registering from Support and that has not been a problem. My guess is that if the new owner tries to register it, it will indicate that it already has been registered.

Are you sure you want to sell a smart phone?

See this BBC Article - about what security firm AVAST found on "factory reset phones" consider what is on yours.

http://www.bbc.com/news/technology-28264446

Like to be a scaremonger, don't you? I suppose if somebody is really determined they could do anything. But if you care to read the article, the data was extracted by using special software and/or a recovery service which tends to be expensive. And the article you posted mainly applies to Android. Typical example of a ignorant tech writer out for headlines.

Now, how many naked selfies of yourself or you boyfriend/girlfriend do YOU have on your phone?

In addition to what FelipeV provided, you might also want to take a look at this support document on preparing a device for sale. What to do before selling or giving away your iPhone, iPad, or iPod touch

@Notcloudy the news you have posted if for google devices ie which operates under android operating system. Android used to remove the path of the data instead of data itself . So with advanced recovery system data can be relocated and used for unfair means!!

In their defend google answered that the android devices using android 4.1 or later are safe with this, thay have worked on this bug.

let get back to our case, i believe that you know that apple uses completely different and most advanced operating system ie ios .

Apple uses data encryption and data protection and much more to protect your data.

so you should be least bother about these stupid bugs if are a apple user 🙂 ✌️

Before selling your iphone I recommend to go to your iph setting den icloud den turn find my iphone and icloud off, then again in settings general reset then reset all settings and data This will complete wipe out everything in your ph #note dont forget to complete backup ypur device by itunes if you are planing to buy a new iph and use your data.

That is exactly what is described in the document that ChrisJ4203 posted above about 30 mins ago.

FelipeV wrote:

That is exactly what is described in the document that ChrisJ4203 posted above about 30 mins ago.

But the article was in much better English and actually understandable 😉

yea butuknow sumtimes u gotta write in these jargons becuz they dung understand and then OMGGGGG!!!!! the kidz nowdais dontgetitanyways so guess isighardeep isnottoo deep hisself who needs PERIODS caps or ponctuashion anyways we can all red rite, no?

the article was is about the good guys finding ways to get data that is supposedly gone back - and it does note that going after encrypted data is not far behind - and so Apple is not far behind.

Hi tech spy vs spy is all about breaking encryption codes.

Read the last line of the article:

"If you don't want your data recovered, destroy the phone - and that has been standard security advice, in relation to telephones and computer drives, for a number of years. Any other 'solution' simply postpones the point at which someone is able to access your confidential data."

Your post is rude will someone with enough points have it deleted.

256 bit AES is essentially unbreakable except by NSA. Your iPhone data are safe. And once the phone is erased there is nothing left on the phone to read, as the encryption key has been destroyed and is unrecoverable. There's a reason that the US Government allows its senior staff to use iPhones, but not Android phones.

I saw nothing rude about it. Seemed just factual to me. And Felipe has enough points to report himself.

Your Freudian slip is obvious. In fact, it is hilarious. If not, why would you be recommending the article to the OP. Because you think he might have the same problem as you have? Now be careful. I might delete your Internet persona from all of the Net.