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Why wont itunes play my music

Ill click 'play' and it will start playing, but it stays at 0:00 and no sound is made. When I move the little diamond to skip ahead to different parts of the song, it will lag a ton and then just get stuck at the time i dragged it to. It doesnt not play, it plays but gets stuck and makes no sound (the pause button shows, not the play button). I'm running windows 8.1 and I updated itunes 2 hours ago, so my system is up to date.

Posted on Jul 13, 2014 5:45 PM

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5 replies

Jul 13, 2014 6:27 PM in response to Nvjds1

If you go to http://pcsupport.about.com/gi/o.htm?zi=1/XJ&zTi=1&sdn=pcsupport&cdn=compute&tm=3 32&f=10&su=p284.13.342.ip_&tt=3&bt=7&bts=7&zu=http%3A//www.samsung.com/us/suppor t/win8upgrade/ and download the tool from step 3, that should help make sure everything is updated. These are the most recent drivers I have on my computer:

NVIDIA GeForce v337.88 Released

AMD/ATI Radeon Catalyst v14.4 Released

Realtek HD Audio R2.73 Released

2013-10-14: Intel Chipset v9.4.0.1027 Released

If your drivers all seem up to date, you could try deleting and redownloading iTunes.

Why wont itunes play my music

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