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no data received. unable to load the webpage because the server sent no data

Problem on iMac. Cannot open links for the most part with the exception of blogspot.com. Using Chrome and Firefox. Problem surfaced when changed from AT&T DSL to UVerse HSI. Error message is "No data received." "Unable to load the webpage because the server sent no data.

Posted on Jul 13, 2014 8:22 PM

Reply
3 replies

Jul 15, 2014 12:00 PM in response to kent112

I'd clear out browser caches. Could be bad dns reference.


Seems to be you have some carry-over from your old isp. Some how the older 'plumbing' is interfering with your new isp.


Some hammering and ax chopping is needed. Not sure where to guess. At last resort, call new isp.



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How to change your dns. pick 8.8.8.8 and 8.8.4.4


Seems like you are not getting the DNS address or addresses.


apple > system preferences > network


Double click on network connection you are using.


Pick the TCP/IP tab.


--------------------------------------------------------------



How to test out your network. ...


You can use

harddrive > applications > utilities > network utility

to diagnose the situation.


You can ping google.com.

Result:

Ping has started ...


PING google.com (64.233.167.99): 56 data bytes

64 bytes from 64.233.167.99: icmp_seq=0 ttl=244 time=215.362 ms

64 bytes from 64.233.167.99: icmp_seq=1 ttl=244 time=279.597 ms

64 bytes from 64.233.167.99: icmp_seq=2 ttl=244 time=189.747 ms

64 bytes from 64.233.167.99: icmp_seq=3 ttl=244 time=250.657 ms

64 bytes from 64.233.167.99: icmp_seq=4 ttl=244 time=183.232 ms

64 bytes from 64.233.167.99: icmp_seq=5 ttl=244 time=243.753 ms

64 bytes from 64.233.167.99: icmp_seq=6 ttl=244 time=173.108 ms

64 bytes from 64.233.167.99: icmp_seq=7 ttl=244 time=230.239 ms

64 bytes from 64.233.167.99: icmp_seq=8 ttl=244 time=180.639 ms

64 bytes from 64.233.167.99: icmp_seq=9 ttl=244 time=232.177 ms


--- google.com ping statistics ---

10 packets transmitted, 10 packets received, 0% packet loss

round-trip min/avg/max/stddev = 173.108/217.851/279.597/33.615 ms



If that does not work, try pinging 64.233.167.99 Result:


Ping has started ...


PING 64.233.167.99 (64.233.167.99): 56 data bytes

64 bytes from 64.233.167.99: icmp_seq=0 ttl=244 time=189.655 ms

64 bytes from 64.233.167.99: icmp_seq=1 ttl=244 time=213.471 ms

64 bytes from 64.233.167.99: icmp_seq=2 ttl=244 time=257.873 ms

64 bytes from 64.233.167.99: icmp_seq=3 ttl=244 time=172.745 ms

64 bytes from 64.233.167.99: icmp_seq=4 ttl=244 time=226.723 ms

64 bytes from 64.233.167.99: icmp_seq=5 ttl=244 time=171.883 ms

64 bytes from 64.233.167.99: icmp_seq=6 ttl=244 time=260.308 ms

64 bytes from 64.233.167.99: icmp_seq=7 ttl=244 time=172.963 ms

64 bytes from 64.233.167.99: icmp_seq=8 ttl=244 time=198.840 ms

64 bytes from 64.233.167.99: icmp_seq=9 ttl=244 time=181.215 ms


--- 64.233.167.99 ping statistics ---

10 packets transmitted, 10 packets received, 0% packet loss

round-trip min/avg/max/stddev = 171.883/204.568/260.308/32.247 ms


If pinging 17.254.3.183 works but pinging Google.com doesn't. You have a bad DNS Server address.



I use Google.


Google provides free dns lookup. Their numbers are:

8.8.8.8

8.8.4.4

no data received. unable to load the webpage because the server sent no data

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