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Safari can't Open Adobe.com

Since I install the actualitations from app store of Safari... I can't enter on Adobe.com or similities sites...

Please I need help.

Firefox Can't enter...

Chrome Can enter

Safari Can't enter too

Parallels Internet explorer Can Enter...


All pages that I mean can enter but Safari and mozilla can't.

I try on my iphone and I can enter too...

Somebody know whats the problem of it?

Posted on Jul 13, 2014 11:18 PM

Reply
Question marked as Best reply

Posted on Jul 14, 2014 12:12 PM

You, or someone using your computer, may have hacked the system to redirect queries to certain servers. The file modified is /etc/hosts.

The easiest way to fix the hosts file is to restore it from a backup that predates the modification, or to copy the unmodified file from another Mac. If you can't do that, then do as below.

Back up all data.

If you have more than one user account, you must be logged in as an administrator.

Triple-click anywhere in the line below on this page to select it:

open -e /etc/hosts

Copy the selected text to the Clipboard by pressing the key combination command-C.

Launch the built-in Terminal application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.

Paste into the Terminal window by pressing command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting. A TextEdit window should open. At the top of the window, you should see this:

##
# Host Database
#
# localhost is used to configure the loopback interface
# when the system is booting. Do not change this entry.
##
127.0.0.1 localhost
255.255.255.255 broadcasthost
::1 localhost
fe80::1%lo0 localhost

Below that, you may see some other lines. The first 10 lines should be exactly as above, apart from differences in the blank space within lines. Otherwise you can't use this procedure—STOP and ask for guidance.

If the contents of the TextEdit window are as described, close it, then enter the following command in the Terminal window in the same way as before (by copy and paste):

sudo sed -i~ '11,$d' /etc/hosts

This time, you'll be prompted for your login password, which won't be displayed when you type it. Type carefully and then press return. If you don’t have a login password, you’ll need to set one before you can run the command. You may get a one-time warning to be careful. Confirm. Quit Terminal.

If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator. Log in as one and start over.

That will fix the hosts file. There is now a copy of the old hosts file with the name "hosts~" in the same folder as "hosts". You can delete the copy if you wish. Don't delete the file named "hosts".

4 replies
Question marked as Best reply

Jul 14, 2014 12:12 PM in response to ZeusGhost

You, or someone using your computer, may have hacked the system to redirect queries to certain servers. The file modified is /etc/hosts.

The easiest way to fix the hosts file is to restore it from a backup that predates the modification, or to copy the unmodified file from another Mac. If you can't do that, then do as below.

Back up all data.

If you have more than one user account, you must be logged in as an administrator.

Triple-click anywhere in the line below on this page to select it:

open -e /etc/hosts

Copy the selected text to the Clipboard by pressing the key combination command-C.

Launch the built-in Terminal application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.

Paste into the Terminal window by pressing command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting. A TextEdit window should open. At the top of the window, you should see this:

##
# Host Database
#
# localhost is used to configure the loopback interface
# when the system is booting. Do not change this entry.
##
127.0.0.1 localhost
255.255.255.255 broadcasthost
::1 localhost
fe80::1%lo0 localhost

Below that, you may see some other lines. The first 10 lines should be exactly as above, apart from differences in the blank space within lines. Otherwise you can't use this procedure—STOP and ask for guidance.

If the contents of the TextEdit window are as described, close it, then enter the following command in the Terminal window in the same way as before (by copy and paste):

sudo sed -i~ '11,$d' /etc/hosts

This time, you'll be prompted for your login password, which won't be displayed when you type it. Type carefully and then press return. If you don’t have a login password, you’ll need to set one before you can run the command. You may get a one-time warning to be careful. Confirm. Quit Terminal.

If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator. Log in as one and start over.

That will fix the hosts file. There is now a copy of the old hosts file with the name "hosts~" in the same folder as "hosts". You can delete the copy if you wish. Don't delete the file named "hosts".

Jul 14, 2014 4:53 AM in response to ZeusGhost

ZeusGhost wrote:


Since I install the actualitations from app store of Safari... I can't enter on Adobe.com or similities sites...


I'm not understanding this.


What specific software did you install?


Where did you download it from? The App Store is NOT related to Safari, so if you loaded some page that claimed to be an "app store" in Safari, what was the address of that page? Check your history in Safari if you're not sure.


What specific sites besides adobe.com are you unable to access?

Safari can't Open Adobe.com

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