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Adobe Photoshop installer failed to initialise

I am trying to install a trial of adobe photoshop CS6 which I have downloaded from the adobe website. However, I seem to be getting an issue with the installer. Here is my ETRECheck if it is any help.


EtreCheck version: 1.9.12 (48)

Report generated 14 July 2014 13:16:05 BST


Hardware Information:

MacBook Pro (Retina, 15-inch, Late 2013) (Verified)

MacBook Pro - model: MacBookPro11,3

1 2.3 GHz Intel Core i7 CPU: 4 cores

16 GB RAM


Video Information:

Intel Iris Pro - VRAM: (null)

Color LCD 2880 x 1800

NVIDIA GeForce GT 750M - VRAM: 2048 MB


System Software:

OS X 10.9.4 (13E28) - Uptime: 0 days 2:54:22


Disk Information:

APPLE SSD SM0512F disk0 : (500.28 GB)

EFI (disk0s1) <not mounted>: 209.7 MB

Macintosh HD (disk0s2) / [Startup]: 499.42 GB (463.63 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB


USB Information:

Apple Internal Memory Card Reader

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller


Thunderbolt Information:

Apple Inc. thunderbolt_bus


Gatekeeper:

Anywhere


Kernel Extensions:

[loaded] com.sophos.kext.sav (9.0.61 - SDK 10.7) Support

[loaded] com.sophos.nke.swi (9.0.53 - SDK 10.8) Support


Launch Daemons:

[running] com.sophos.autoupdate.plist Support

[running] com.sophos.configuration.plist Support

[running] com.sophos.intercheck.plist Support

[running] com.sophos.notification.plist Support

[running] com.sophos.scan.plist Support

[running] com.sophos.sxld.plist Support

[running] com.sophos.webd.plist Support


Launch Agents:

[running] com.sophos.uiserver.plist Support


User Launch Agents:

[loaded] com.google.keystone.agent.plist Support

[running] com.spotify.webhelper.plist Support

[loaded] com.valvesoftware.steamclean.plist Support


User Login Items:

iTunesHelper

Fantastical

Mail

Caffeine

Google Drive

Alfred


Internet Plug-ins:

Default Browser: Version: 537 - SDK 10.9

QuickTime Plugin: Version: 7.7.3


Audio Plug-ins:

BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

AirPlay: Version: 2.0 - SDK 10.9

AppleAVBAudio: Version: 203.2 - SDK 10.9

iSightAudio: Version: 7.7.3 - SDK 10.9


iTunes Plug-ins:

Quartz Composer Visualizer: Version: 1.4 - SDK 10.9


3rd Party Preference Panes:

None


Time Machine:

Time Machine not configured!


Top Processes by CPU:

2% WindowServer

2% fontd

1% Google Chrome

0% Google Drive

0% InterCheck


Top Processes by Memory:

655 MB iTunes

180 MB SophosScanD

164 MB WindowServer

147 MB InterCheck

147 MB Finder


Virtual Memory Information:

7.28 GB Free RAM

4.83 GB Active RAM

2.68 GB Inactive RAM

1.20 GB Wired RAM

2.33 GB Page-ins

0 B Page-outs

Posted on Jul 14, 2014 5:19 AM

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7 replies

Adobe Photoshop installer failed to initialise

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