My ipod 4th generation is covered by insurance but they need an Apple registration date. I've put the serial number into the website & as it is more than 1 year old it's giving me limited information. How can I get an exact date from Apple?
Did you happen to save the email notification from Apple when you purchased the iPod?
And try your Apple Support Profile > Apple – Support – Welcome To My Support Profile
No I didn't. I've got no email or receipt. Bought from a high street store.
I've tried the Support Profile option but there is no information regarding a registration date. Any other options?
DId you buy your ipod in apple store or in apple authorize reseller? if it is in an authorize reseller, the insurance that you bought is not with apple but with the reseller. Only the reseller can help you with the fix that you need.
My insurance is with a 3rd party (not Apple or the retailer) but they need a purchase/registration date. Can a get this from Apple?
DId you register your product with apple? If you do, try calling apple support. Thay can your see your purchase date. They might not say it to you directly due to their privacy policy but will allow you to guess and answer yes if you got it right
The point is that I need documentary proof, either could be on-line or in the form of an email. I know when I bought the item I just need to be able to prove it. There doesn't appear to be a simple way to get this from Apple?
Hey Ndanger, You bought your iPod from a "high street store"-- What's a high street store? Was it an Apple store or some other retailer or a pawn shop? And just to be clear you did not register your iPod at time of purchase, correct? And you did not save the receipt?!? If not an Apple store, and you did not register and you do not have a receipt your S.O.L.! But... Your not dead yet. Have you tried going back to the high street store and ask in person for a copy of the receipt? If you know the date and it was recent they may be willing to print you a copy or at least give you some prove of purchase. It's a long shot, but what do you have to loose. Hope this helps. Cheers.
What is returned when you enter the iPod's serial number here
apple does not keeps receipts from retailers. Your best option is to fo to the store where you bought it and ask them for a copy of your receipt. They just need to run your credit card in their machine to search for your pur hase in them. Your billing statement from the credit card company is another option. If you pay in cash, that will be a big problem if you dont have a receipt.
How can I find my ipod registration date
