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Mavericks 10.9.4 goes to hard sleep and wont wake up..its not the System Management

Mac with Mavericks 10.9.4 goes to hard sleep and wont wake up..its not the System Management - have repeatedly tried that

Posted on Jul 14, 2014 5:41 AM

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9 replies

Jul 14, 2014 6:37 AM in response to GrOtt

Step 1

Take all the applicable steps in this support article. That's the starting point for any further efforts to solve the problem. Please read the whole article carefully (some of it is hidden by disclosure triangles) and don't skip any of the steps, including the ones under the heading "Additional troubleshooting."

Step 2

If you're running OS X 10.8.5 or earlier, from the menu bar select

 ▹ System Preferences... ▹ Accessibility

If the checkbox at the bottom marked

Enable access for assistive devices

is checked, uncheck it and test.

If you're running OS X 10.9 or later, select

 ▹ System Preferences... ▹ Security & Privacy ▹ Privacy ▹ Accessibility

If any applications are listed on the right and have a checked box next to them, uncheck all the boxes and test. You may first have to click the padlock icon in the lower left corner of the window and authenticate as an administrator to unlock the settings.

Step 3

This step must be taken as an administrator. If you have only one user account, you are the administrator.

Launch the Console application in any of the following ways:


☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)


☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.


☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

In the Console window, look under the heading DIAGNOSTIC AND USAGE INFORMATION on the left for Diagnostic and Usage Messages. If you don't see that heading, select

View Show Log List

from the menu bar. In the search box in the window's toolbar, enter "powerd" (without the quotes.) Select the last few messages that appear, if any, and copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).

Jul 15, 2014 6:23 AM in response to Linc Davis

Thank you


7/10/14 9:27:02.320 PM powerd[28]: com.apple.message.domain: com.apple.sleep.failure
com.apple.message.signature: Platform Failure
com.apple.message.summarize: YES
Sender_Mach_UUID: 83C854AA-0FB9-30C2-8443-D10D781E0E25


7/11/14 7:28:20.074 AM powerd[28]: com.apple.message.domain: com.apple.sleep.failure
com.apple.message.signature: Platform Failure
com.apple.message.summarize: YES
Sender_Mach_UUID: 83C854AA-0FB9-30C2-8443-D10D781E0E25


7/11/14 1:47:54.345 PM powerd[28]: com.apple.message.domain: com.apple.sleep.failure
com.apple.message.signature: Platform Failure
com.apple.message.summarize: YES
Sender_Mach_UUID: 83C854AA-0FB9-30C2-8443-D10D781E0E25


7/11/14 7:26:49.675 PM powerd[29]: com.apple.message.domain: com.apple.sleep.failure
com.apple.message.signature: Platform Failure
com.apple.message.summarize: YES
Sender_Mach_UUID: 83C854AA-0FB9-30C2-8443-D10D781E0E25


7/12/14 9:40:58.438 PM powerd[29]: com.apple.message.domain: com.apple.sleep.failure
com.apple.message.signature: Platform Failure
com.apple.message.summarize: YES
Sender_Mach_UUID: 83C854AA-0FB9-30C2-8443-D10D781E0E25


7/13/14 8:33:53.939 AM powerd[29]: com.apple.message.domain: com.apple.sleep.failure
com.apple.message.signature: Platform Failure
com.apple.message.summarize: YES
Sender_Mach_UUID: 83C854AA-0FB9-30C2-8443-D10D781E0E25


7/13/14 3:13:13.359 PM powerd[16]: com.apple.message.domain: com.apple.sleep.failure
com.apple.message.signature: Platform Failure
com.apple.message.summarize: YES
Sender_Mach_UUID: 83C854AA-0FB9-30C2-8443-D10D781E0E25


7/13/14 5:42:02.421 PM powerd[16]: com.apple.message.domain: com.apple.sleep.failure
com.apple.message.signature: Platform Failure
com.apple.message.summarize: YES
Sender_Mach_UUID: 83C854AA-0FB9-30C2-8443-D10D781E0E25


7/14/14 8:13:39.384 AM powerd[16]: com.apple.message.domain: com.apple.sleep.failure
com.apple.message.signature: Platform Failure
com.apple.message.summarize: YES
Sender_Mach_UUID: 83C854AA-0FB9-30C2-8443-D10D781E0E25


7/15/14 7:42:05.453 AM powerd[16]: com.apple.message.domain: com.apple.sleep.failure
com.apple.message.signature: Platform Failure
com.apple.message.summarize: YES
Sender_Mach_UUID: 83C854AA-0FB9-30C2-8443-D10D781E0E25

Mavericks 10.9.4 goes to hard sleep and wont wake up..its not the System Management

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