Mavericks 10.9.4 goes to hard sleep and wont wake up..its not the System Management
Mac with Mavericks 10.9.4 goes to hard sleep and wont wake up..its not the System Management - have repeatedly tried that
Mac with Mavericks 10.9.4 goes to hard sleep and wont wake up..its not the System Management - have repeatedly tried that
Try factory settings ...
Open System Preferences > Energy Saver then click: Restore Defaults
Step 1
Take all the applicable steps in this support article. That's the starting point for any further efforts to solve the problem. Please read the whole article carefully (some of it is hidden by disclosure triangles) and don't skip any of the steps, including the ones under the heading "Additional troubleshooting."
Step 2
If you're running OS X 10.8.5 or earlier, from the menu bar select
▹ System Preferences... ▹ Accessibility
If the checkbox at the bottom marked
Enable access for assistive devices
is checked, uncheck it and test.
If you're running OS X 10.9 or later, select
▹ System Preferences... ▹ Security & Privacy ▹ Privacy ▹ Accessibility
If any applications are listed on the right and have a checked box next to them, uncheck all the boxes and test. You may first have to click the padlock icon in the lower left corner of the window and authenticate as an administrator to unlock the settings.
Step 3
This step must be taken as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
In the Console window, look under the heading DIAGNOSTIC AND USAGE INFORMATION on the left for Diagnostic and Usage Messages. If you don't see that heading, select
View ▹ Show Log List
from the menu bar. In the search box in the window's toolbar, enter "powerd" (without the quotes.) Select the last few messages that appear, if any, and copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
Linc - thank you but did not work.
Carolyn thank you - I did - still only waked up by unplugging power cord and plugging back in
Please post the results of Step 3. That was a test, not a solution.
Thank you
7/10/14 9:27:02.320 PM powerd[28]: com.apple.message.domain: com.apple.sleep.failure
com.apple.message.signature: Platform Failure
com.apple.message.summarize: YES
Sender_Mach_UUID: 83C854AA-0FB9-30C2-8443-D10D781E0E25
7/11/14 7:28:20.074 AM powerd[28]: com.apple.message.domain: com.apple.sleep.failure
com.apple.message.signature: Platform Failure
com.apple.message.summarize: YES
Sender_Mach_UUID: 83C854AA-0FB9-30C2-8443-D10D781E0E25
7/11/14 1:47:54.345 PM powerd[28]: com.apple.message.domain: com.apple.sleep.failure
com.apple.message.signature: Platform Failure
com.apple.message.summarize: YES
Sender_Mach_UUID: 83C854AA-0FB9-30C2-8443-D10D781E0E25
7/11/14 7:26:49.675 PM powerd[29]: com.apple.message.domain: com.apple.sleep.failure
com.apple.message.signature: Platform Failure
com.apple.message.summarize: YES
Sender_Mach_UUID: 83C854AA-0FB9-30C2-8443-D10D781E0E25
7/12/14 9:40:58.438 PM powerd[29]: com.apple.message.domain: com.apple.sleep.failure
com.apple.message.signature: Platform Failure
com.apple.message.summarize: YES
Sender_Mach_UUID: 83C854AA-0FB9-30C2-8443-D10D781E0E25
7/13/14 8:33:53.939 AM powerd[29]: com.apple.message.domain: com.apple.sleep.failure
com.apple.message.signature: Platform Failure
com.apple.message.summarize: YES
Sender_Mach_UUID: 83C854AA-0FB9-30C2-8443-D10D781E0E25
7/13/14 3:13:13.359 PM powerd[16]: com.apple.message.domain: com.apple.sleep.failure
com.apple.message.signature: Platform Failure
com.apple.message.summarize: YES
Sender_Mach_UUID: 83C854AA-0FB9-30C2-8443-D10D781E0E25
7/13/14 5:42:02.421 PM powerd[16]: com.apple.message.domain: com.apple.sleep.failure
com.apple.message.signature: Platform Failure
com.apple.message.summarize: YES
Sender_Mach_UUID: 83C854AA-0FB9-30C2-8443-D10D781E0E25
7/14/14 8:13:39.384 AM powerd[16]: com.apple.message.domain: com.apple.sleep.failure
com.apple.message.signature: Platform Failure
com.apple.message.summarize: YES
Sender_Mach_UUID: 83C854AA-0FB9-30C2-8443-D10D781E0E25
7/15/14 7:42:05.453 AM powerd[16]: com.apple.message.domain: com.apple.sleep.failure
com.apple.message.signature: Platform Failure
com.apple.message.summarize: YES
Sender_Mach_UUID: 83C854AA-0FB9-30C2-8443-D10D781E0E25
Disconnect all wired peripherals except those needed to start up, and test. If there's no change, you're dealing with an internal hardware fault and the machine needs to be serviced. If disconnecting the peripherals stops the wake failures, find out which device is at fault by a process of elimination.
Many
Many Thanks - Will do!
Mavericks 10.9.4 goes to hard sleep and wont wake up..its not the System Management